Discussion:
WSUS 3 install quits at "Installing WSUS event service."
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Wuff_Admin
2008-04-11 14:10:05 UTC
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Hey all. Here's my problem. :-)
Thanks in advance!

The install runs smoothly up until it's at the point where it says
"Installing WSUS event service"

The error that pops up is :
There is a problem with this Windows Installer package. A program run as
part o the setup did not finish as expected. Contact your support personel
or package vendor.

Here's a copy and a paste from the setup log.

2008-04-11 03:39:24 Success MWUSSetup Validating pre-requisites...
2008-04-11 03:39:24 Error MWUSSetup Failed to determine if an
higher version of WSUS is installed. Assuming it is not... (Error 0x80070002:
The system cannot find the file specified.)
2008-04-11 03:39:35 Success MWUSSetup No SQL instances found
2008-04-11 03:39:42 Success MWUSSetup Initializing installation
details
2008-04-11 03:39:42 Success MWUSSetup Installing ASP.Net
2008-04-11 03:40:13 Success MWUSSetup ASP.Net is installed
successfully
2008-04-11 03:40:13 Success MWUSSetup Installing wYukon using
MSI on Win2k3
2008-04-11 03:40:13 Success MWUSSetup Installing wYukon...
2008-04-11 03:42:04 Success MWUSSetup wYukon Installed
Successfully
2008-04-11 03:42:05 Success MWUSSetup Installing WSUS...
2008-04-11 03:42:08 Success CustomActions.Dll Successfully set propery
of WSUS admin groups' full names
2008-04-11 03:42:11 Success CustomActions.Dll .Net framework path:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-04-11 03:42:19 Success CustomActions.Dll Creating user group: WSUS
Reporters with Description: WSUS Administrators who can only run reports on
the Windows Server Update Services server.
2008-04-11 03:42:19 Success CustomActions.Dll Creating WSUS Reporters
user group
2008-04-11 03:42:19 Success CustomActions.Dll WSUS Reporters user group
already exists
2008-04-11 03:42:19 Success CustomActions.Dll Successfully created WSUS
Reporters user group
2008-04-11 03:42:19 Success CustomActions.Dll Creating user group: WSUS
Administrators with Description: WSUS Administrators can administer the
Windows Server Update Services server.
2008-04-11 03:42:19 Success CustomActions.Dll Creating WSUS
Administrators user group
2008-04-11 03:42:19 Success CustomActions.Dll WSUS Administrators user
group already exists
2008-04-11 03:42:19 Success CustomActions.Dll Successfully created WSUS
Administrators user group
2008-04-11 03:42:19 Success CustomActions.Dll Successfully created WSUS
user groups
2008-04-11 03:44:04 Info IISCustomAction Performing Setup Action,
Command /Install
2008-04-11 03:44:11 Info IISCustomAction Command /Install Succeeded
2008-04-11 03:46:49 Error CustomActions.Dll RemovePsfsip: Failed to
load dll (Error 0x8007007E: The specified module could not be found.)
2008-04-11 03:47:04 Info IISCustomAction Performing Setup Action,
Command /Rollback
2008-04-11 03:47:16 Info IISCustomAction Command /Rollback Succeeded
2008-04-11 03:47:29 Error MWUSSetup InstallWsus: MWUS
Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-04-11 03:47:29 Error MWUSSetup
CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643:
Fatal error during installation.)
2008-04-11 03:47:29 Error MWUSSetup CSetupDriver::LaunchSetup:
Setup failed (Error 0x80070643: Fatal error during installation.)
Winfried Sonntag [MVP]
2008-04-11 15:16:35 UTC
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Post by Wuff_Admin
2008-04-11 03:39:24 Success MWUSSetup Validating pre-requisites...
2008-04-11 03:39:24 Error MWUSSetup Failed to determine if an
The system cannot find the file specified.)
control the Entrys from: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update
Services\Server\Setup > ContentDir. Exist the directory in the
filesystem?

Winfried
--
http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx
http://www.wsuswiki.com/Home
Wuff_Admin
2008-04-11 16:39:01 UTC
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I don't see anything under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update
Services\Server\Setup except another key called SetupFailure with a binary
value called ErrorType with a value of 0.
There's a (Default) string with no value under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services\Server\Setup and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update
Services\Server\Setup\SetupFailure

What are your impressions of the last parts of the error log?
2008-04-11 03:46:49 Error CustomActions.Dll RemovePsfsip: Failed to
load dll (Error 0x8007007E: The specified module could not be found.)
2008-04-11 03:47:04 Info IISCustomAction Performing Setup Action,
Command /Rollback
2008-04-11 03:47:16 Info IISCustomAction Command /Rollback Succeeded
2008-04-11 03:47:29 Error MWUSSetup InstallWsus: MWUS
Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-04-11 03:47:29 Error MWUSSetup
CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643:
Fatal error during installation.)
2008-04-11 03:47:29 Error MWUSSetup CSetupDriver::LaunchSetup:
Setup failed (Error 0x80070643: Fatal error during installation.)

Thank you.
i***@gmail.com
2008-04-28 09:38:24 UTC
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Hey all.  Here's my problem. :-)
Thanks in advance!
The install runs smoothly up until it's at the point where it says
"Installing WSUS event service"
There is a problem with this Windows Installer package.  A program run as
part o the setup did not finish as expected.  Contact your support personel
or package vendor.
Here's a copy and a paste from the setup log.
2008-04-11 03:39:24  Success   MWUSSetup          Validating pre-requisites...
2008-04-11 03:39:24  Error     MWUSSetup          Failed to determine if an
The system cannot find the file specified.)
2008-04-11 03:39:35  Success   MWUSSetup          No SQL instances found
2008-04-11 03:39:42  Success   MWUSSetup          Initializing installation
details
2008-04-11 03:39:42  Success   MWUSSetup          Installing ASP.Net
2008-04-11 03:40:13  Success   MWUSSetup          ASP.Net is installed
successfully
2008-04-11 03:40:13  Success   MWUSSetup          Installing wYukon using
MSI on Win2k3
2008-04-11 03:40:13  Success   MWUSSetup          Installing wYukon...
2008-04-11 03:42:04  Success   MWUSSetup          wYukon Installed
Successfully
2008-04-11 03:42:05  Success   MWUSSetup          Installing WSUS...
2008-04-11 03:42:08  Success   CustomActions.Dll  Successfully set propery
of WSUS admin groups' full names
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-04-11 03:42:19  Success   CustomActions.Dll  Creating user group: WSUS
Reporters with Description: WSUS Administrators who can only run reports on
the Windows Server Update Services server.
2008-04-11 03:42:19  Success   CustomActions.Dll  Creating WSUS Reporters
user group
2008-04-11 03:42:19  Success   CustomActions.Dll  WSUS Reporters user group
already exists
2008-04-11 03:42:19  Success   CustomActions.Dll  Successfully created WSUS
Reporters user group
2008-04-11 03:42:19  Success   CustomActions.Dll  Creating user group: WSUS
Administrators with Description: WSUS Administrators can administer the
Windows Server Update Services server.
2008-04-11 03:42:19  Success   CustomActions.Dll  Creating WSUS
Administrators user group
2008-04-11 03:42:19  Success   CustomActions.Dll  WSUS Administrators user
group already exists
2008-04-11 03:42:19  Success   CustomActions.Dll  Successfully created WSUS
Administrators user group
2008-04-11 03:42:19  Success   CustomActions.Dll  Successfully created WSUS
user groups
2008-04-11 03:44:04  Info      IISCustomAction    Performing Setup Action,
Command /Install
2008-04-11 03:44:11  Info      IISCustomAction    Command /Install Succeeded
2008-04-11 03:46:49  Error     CustomActions.Dll  RemovePsfsip: Failed to
load dll  (Error 0x8007007E: The specified module could not be found.)
2008-04-11 03:47:04  Info      IISCustomAction    Performing Setup Action,
Command /Rollback
2008-04-11 03:47:16  Info      IISCustomAction    Command /Rollback Succeeded
2008-04-11 03:47:29  Error     MWUSSetup          InstallWsus: MWUS
Installation Failed (Error 0x80070643: Fatal error during installation.)
2008-04-11 03:47:29  Error     MWUSSetup          
Fatal error during installation.)
Setup failed (Error 0x80070643: Fatal error during installation.)
hello,
I resolve the problem by remove service "wsus certServer" from my
machine.
Good luck

icveloso
Wuff_Admin
2008-04-28 13:09:01 UTC
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That did it! Thanks!!!
Post by i***@gmail.com
hello,
I resolve the problem by remove service "wsus certServer" from my
machine.
Good luck
icveloso
v***@gmail.com
2012-08-27 09:05:36 UTC
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Post by Wuff_Admin
That did it! Thanks!!!
Post by i***@gmail.com
hello,
I resolve the problem by remove service "wsus certServer" from my
machine.
Good luck
Hello

Please make sure you selected ASP.NET while installing the windows components.

Regards,
Venkat
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