Discussion:
Reporter failed to upload events with hr = 80070002
(too old to reply)
Chupacabra
2005-10-28 15:17:24 UTC
Permalink
I've got my WSUS server moved over to Port 80, and I've got 800 machines
that have contacted the WSUS mother ship. Strangely, my own PC (XPSP2) is
not working. I get variations on the "80070002" error, including the error
"Reporter failed to upload events with hr = 80070002"

Portions of the WindowsUpdate.log are below:

2005-10-28 09:00:14 1408 590 Agent *************
2005-10-28 09:00:14 1408 590 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 09:00:14 1408 590 Agent *********
2005-10-28 09:00:14 1408 590 Agent * Found 0 updates and 0 categories in
search
2005-10-28 09:00:14 1408 590 Agent *********
2005-10-28 09:00:14 1408 590 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 09:00:14 1408 590 Agent *************
2005-10-28 09:00:14 1408 b4 AU >>## RESUMED ## AU: Search for updates
[CallId = {FEF1D132-BDA2-4250-855F-C374564E92C4}]
2005-10-28 09:00:14 1408 b4 AU # 0 updates detected
2005-10-28 09:00:14 1408 b4 AU #########
2005-10-28 09:00:14 1408 b4 AU ## END ## AU: Search for updates [CallId =
{FEF1D132-BDA2-4250-855F-C374564E92C4}]
2005-10-28 09:00:14 1408 b4 AU #############
2005-10-28 09:00:19 1408 6c4 Report REPORT EVENT:
{69E55B9B-0160-4061-9214-3C724444E9C9} 2005-10-28 09:00:14-0600 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2005-10-28 09:07:47 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.


I have tried stopping Automatic Updates and deleting the
C:\windows\SoftwareDistribution\DataStore directory and restarting it. I've
also tried deleting the entire C:\windows\SoftwareDistribution directory,
same thing happens.

I've done the suggestions at: http://support.microsoft.com/kb/555351 and
http://support.microsoft.com/kb/555452, with no joy. I always get the
"Reporter failed to upload events with hr = 80070002" error, or a variation
on 80070002, such as:

2005-10-27 10:40:48 1404 3b0 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-10-27 10:40:48 1404 3b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 10:40:48 1404 3b0 AU >>## RESUMED ## AU: Search for updates
[CallId = {7C2E3B5F-39BE-4F55-A2AC-4D03D08A1414}]
2005-10-27 10:40:48 1404 3b0 AU # WARNING: Search callback failed, result
= 0x80070002
2005-10-27 10:40:48 1404 3b0 AU #########
2005-10-27 10:40:48 1404 3b0 AU ## END ## AU: Search for updates [CallId
= {7C2E3B5F-39BE-4F55-A2AC-4D03D08A1414}]
2005-10-27 10:40:48 1404 3b0 AU #############

I have run out of things to try on this workstation, any ideas would be
greatly appreciated.
Torgeir Bakken (MVP)
2005-10-28 15:41:02 UTC
Permalink
Hi,

Please try this:

Click Start then select Run and type in:

regsvr32.exe wintrust.dll
regsvr32.exe initpki.dll
regsvr32.exe softpub.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe mssip32.dll


Press OK after each one

You may need to restart the computer after running the commands above.

Regards,
Torgeir
Post by Chupacabra
I've got my WSUS server moved over to Port 80, and I've got 800 machines
that have contacted the WSUS mother ship. Strangely, my own PC (XPSP2) is
not working. I get variations on the "80070002" error, including the error
"Reporter failed to upload events with hr = 80070002"
2005-10-28 09:00:14 1408 590 Agent *************
2005-10-28 09:00:14 1408 590 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 09:00:14 1408 590 Agent *********
2005-10-28 09:00:14 1408 590 Agent * Found 0 updates and 0 categories in
search
2005-10-28 09:00:14 1408 590 Agent *********
2005-10-28 09:00:14 1408 590 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 09:00:14 1408 590 Agent *************
2005-10-28 09:00:14 1408 b4 AU >>## RESUMED ## AU: Search for updates
[CallId = {FEF1D132-BDA2-4250-855F-C374564E92C4}]
2005-10-28 09:00:14 1408 b4 AU # 0 updates detected
2005-10-28 09:00:14 1408 b4 AU #########
2005-10-28 09:00:14 1408 b4 AU ## END ## AU: Search for updates [CallId =
{FEF1D132-BDA2-4250-855F-C374564E92C4}]
2005-10-28 09:00:14 1408 b4 AU #############
{69E55B9B-0160-4061-9214-3C724444E9C9} 2005-10-28 09:00:14-0600 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2005-10-28 09:07:47 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
I have tried stopping Automatic Updates and deleting the
C:\windows\SoftwareDistribution\DataStore directory and restarting it. I've
also tried deleting the entire C:\windows\SoftwareDistribution directory,
same thing happens.
I've done the suggestions at: http://support.microsoft.com/kb/555351 and
http://support.microsoft.com/kb/555452, with no joy. I always get the
"Reporter failed to upload events with hr = 80070002" error, or a variation
2005-10-27 10:40:48 1404 3b0 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-10-27 10:40:48 1404 3b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 10:40:48 1404 3b0 AU >>## RESUMED ## AU: Search for updates
[CallId = {7C2E3B5F-39BE-4F55-A2AC-4D03D08A1414}]
2005-10-27 10:40:48 1404 3b0 AU # WARNING: Search callback failed, result
= 0x80070002
2005-10-27 10:40:48 1404 3b0 AU #########
2005-10-27 10:40:48 1404 3b0 AU ## END ## AU: Search for updates [CallId
= {7C2E3B5F-39BE-4F55-A2AC-4D03D08A1414}]
2005-10-27 10:40:48 1404 3b0 AU #############
I have run out of things to try on this workstation, any ideas would be
greatly appreciated.
--
torgeir, Microsoft MVP Scripting, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx
Chupacabra
2005-10-28 16:17:53 UTC
Permalink
Post by Torgeir Bakken (MVP)
Hi,
regsvr32.exe wintrust.dll
regsvr32.exe initpki.dll
regsvr32.exe softpub.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe mssip32.dll
Press OK after each one
You may need to restart the computer after running the commands above.
I tried that and rebooted, but no joy - the same errors keep coming up. I
will post more of the log in the next message...

Thanks!
Lawrence Garvin [MVP]
2005-10-28 15:58:55 UTC
Permalink
0x80070002 - ERROR FILE NOT FOUND

If you could post an unedited log file for 10/28 9am local, we can probably
identify the cause.



"Chupacabra" <***@cabra.com> wrote in message news:%***@TK2MSFTNGP09.phx.gbl...
| I've got my WSUS server moved over to Port 80, and I've got 800 machines
| that have contacted the WSUS mother ship. Strangely, my own PC (XPSP2) is
| not working. I get variations on the "80070002" error, including the error
| "Reporter failed to upload events with hr = 80070002"
|
| Portions of the WindowsUpdate.log are below:
|
| 2005-10-28 09:00:14 1408 590 Agent *************
| 2005-10-28 09:00:14 1408 590 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-28 09:00:14 1408 590 Agent *********
| 2005-10-28 09:00:14 1408 590 Agent * Found 0 updates and 0 categories in
| search
| 2005-10-28 09:00:14 1408 590 Agent *********
| 2005-10-28 09:00:14 1408 590 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-28 09:00:14 1408 590 Agent *************
| 2005-10-28 09:00:14 1408 b4 AU >>## RESUMED ## AU: Search for updates
| [CallId = {FEF1D132-BDA2-4250-855F-C374564E92C4}]
| 2005-10-28 09:00:14 1408 b4 AU # 0 updates detected
| 2005-10-28 09:00:14 1408 b4 AU #########
| 2005-10-28 09:00:14 1408 b4 AU ## END ## AU: Search for updates [CallId =
| {FEF1D132-BDA2-4250-855F-C374564E92C4}]
| 2005-10-28 09:00:14 1408 b4 AU #############
| 2005-10-28 09:00:19 1408 6c4 Report REPORT EVENT:
| {69E55B9B-0160-4061-9214-3C724444E9C9} 2005-10-28 09:00:14-0600 1 202 102
| {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
| Install Reboot completed.
| 2005-10-28 09:07:47 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
|
|
| I have tried stopping Automatic Updates and deleting the
| C:\windows\SoftwareDistribution\DataStore directory and restarting it. I've
| also tried deleting the entire C:\windows\SoftwareDistribution directory,
| same thing happens.
|
| I've done the suggestions at: http://support.microsoft.com/kb/555351 and
| http://support.microsoft.com/kb/555452, with no joy. I always get the
| "Reporter failed to upload events with hr = 80070002" error, or a variation
| on 80070002, such as:
|
| 2005-10-27 10:40:48 1404 3b0 Agent WARNING: WU client failed Searching for
| update with error 0x80070002
| 2005-10-27 10:40:48 1404 3b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 10:40:48 1404 3b0 AU >>## RESUMED ## AU: Search for updates
| [CallId = {7C2E3B5F-39BE-4F55-A2AC-4D03D08A1414}]
| 2005-10-27 10:40:48 1404 3b0 AU # WARNING: Search callback failed, result
| = 0x80070002
| 2005-10-27 10:40:48 1404 3b0 AU #########
| 2005-10-27 10:40:48 1404 3b0 AU ## END ## AU: Search for updates [CallId
| = {7C2E3B5F-39BE-4F55-A2AC-4D03D08A1414}]
| 2005-10-27 10:40:48 1404 3b0 AU #############
|
| I have run out of things to try on this workstation, any ideas would be
| greatly appreciated.
|
|
Chupacabra
2005-10-28 16:21:30 UTC
Permalink
Post by Lawrence Garvin [MVP]
0x80070002 - ERROR FILE NOT FOUND
If you could post an unedited log file for 10/28 9am local, we can probably
identify the cause.
Here's a chunk from yesterday where I wasn't stopping and starting the
service so much, hopefully this will be of more value...

2005-10-27 11:55:17 1408 598 AU ########### AU: Initializing Automatic
Updates ###########
2005-10-27 11:55:17 1408 598 AU # WSUS server: http://sus
2005-10-27 11:55:17 1408 598 AU # Detection frequency: 8
2005-10-27 11:55:17 1408 598 AU # Approval type: Scheduled (Policy)
2005-10-27 11:55:17 1408 598 AU # Scheduled install day/time: Every day at
12:00
2005-10-27 11:55:17 1408 598 AU # Auto-install minor updates: Yes (Policy)
2005-10-27 11:55:17 1408 598 AU # AU is paused, not initializing any
handlers
2005-10-27 11:55:32 1408 598 Service *********
2005-10-27 11:55:32 1408 598 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-10-27 11:55:32 1408 598 Service *************
2005-10-27 11:56:51 1408 5e4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2005-10-27 11:56:51 1408 5e4 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2005-10-27 11:56:51 1408 5e4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2005-10-27 11:56:51 1408 5e4 Service *************
2005-10-27 11:56:51 1408 5e4 Service ** START ** Service: Service startup
2005-10-27 11:56:51 1408 5e4 Service *********
2005-10-27 11:56:52 1408 5e4 Agent * WU client version 5.8.0.2469
2005-10-27 11:56:52 1408 5e4 Agent * SusClientId =
'3f75e9b1-c06f-4412-b0c8-15403e9eba35'
2005-10-27 11:56:52 1408 5e4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-10-27 11:56:52 1408 5e4 Agent * Access type: No proxy
2005-10-27 11:56:52 1408 5e4 Agent * Network state: Connected
2005-10-27 11:57:37 1408 5e4 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-10-27 11:57:37 1408 5e4 Agent *********** Agent: Initializing global
settings cache ***********
2005-10-27 11:57:37 1408 5e4 Agent * WSUS server: http://sus
2005-10-27 11:57:37 1408 5e4 Agent * WSUS status server: http://sus
2005-10-27 11:57:37 1408 5e4 Agent * Target group: (Unassigned Computers)
2005-10-27 11:57:37 1408 5e4 Agent * Windows Update access disabled: No
2005-10-27 11:57:37 1408 5e4 DnldMgr Download manager restoring 0 downloads
2005-10-27 11:57:37 1408 5e4 AU ########### AU: Initializing Automatic
Updates ###########
2005-10-27 11:57:37 1408 5e4 AU # WSUS server: http://sus
2005-10-27 11:57:37 1408 5e4 AU # Detection frequency: 8
2005-10-27 11:57:37 1408 5e4 AU # Approval type: Scheduled (Policy)
2005-10-27 11:57:37 1408 5e4 AU # Scheduled install day/time: Every day at
12:00
2005-10-27 11:57:37 1408 5e4 AU # Auto-install minor updates: Yes (Policy)
2005-10-27 11:57:48 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 11:57:48 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 12:00:10 1408 5e4 AU Forced install timer expired for scheduled
install
2005-10-27 12:25:10 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 12:51:49 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 13:04:47 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 13:34:28 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 13:54:04 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 14:21:30 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 14:43:01 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 15:01:15 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 15:26:58 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 15:40:48 1408 5e4 AU #############
2005-10-27 15:40:48 1408 5e4 AU ## START ## AU: Search for updates
2005-10-27 15:40:48 1408 5e4 AU #########
2005-10-27 15:40:48 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {94303587-F0E6-4317-A55E-1C7D79D481DC}]
2005-10-27 15:40:48 1408 7b0 Agent *************
2005-10-27 15:40:48 1408 7b0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-27 15:40:48 1408 7b0 Agent *********
2005-10-27 15:40:48 1408 7b0 Setup *********** Setup: Checking whether
self-update is required ***********
2005-10-27 15:40:48 1408 7b0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 15:40:48 1408 7b0 Setup * IsUpdateRequired = No
2005-10-27 15:40:49 1408 7b0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-10-27 15:40:49 1408 7b0 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-10-27 15:40:49 1408 7b0 PT WARNING: Sync of Updates: 0x80070002
2005-10-27 15:40:49 1408 7b0 Agent * WARNING: Failed to synchronize, error
= 0x80070002
2005-10-27 15:40:49 1408 7b0 Report *********** Report: Initializing static
reporting data ***********
2005-10-27 15:40:49 1408 7b0 Report * OS Version = 5.1.2600.2.0.65792
2005-10-27 15:40:49 1408 7b0 Report * Computer Brand = INTEL_
2005-10-27 15:40:49 1408 7b0 Report * Computer Model = D865GLC_
2005-10-27 15:40:49 1408 7b0 Report * Bios Revision =
BF86510A.86A.0075.P24.0503071605
2005-10-27 15:40:49 1408 7b0 Report * Bios Name = BIOS Date: 03/07/05
16:05:05 Ver: 08.00.10
2005-10-27 15:40:49 1408 7b0 Report * Bios Release Date =
2005-03-07T00:00:00
2005-10-27 15:40:49 1408 7b0 Report * Locale ID = 1033
2005-10-27 15:40:49 1408 7b0 Agent * WARNING: Exit code = 0x80070002
2005-10-27 15:40:49 1408 7b0 Agent *********
2005-10-27 15:40:49 1408 7b0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-27 15:40:49 1408 7b0 Agent *************
2005-10-27 15:40:49 1408 7b0 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-10-27 15:40:49 1408 7b0 AU >>## RESUMED ## AU: Search for updates
[CallId = {94303587-F0E6-4317-A55E-1C7D79D481DC}]
2005-10-27 15:40:49 1408 7b0 AU # WARNING: Search callback failed, result
= 0x80070002
2005-10-27 15:40:49 1408 7b0 AU #########
2005-10-27 15:40:49 1408 7b0 AU ## END ## AU: Search for updates [CallId
= {94303587-F0E6-4317-A55E-1C7D79D481DC}]
2005-10-27 15:40:49 1408 7b0 AU #############
2005-10-27 15:40:49 1408 7b0 AU AU setting next detection timeout to
2005-10-28 02:40:49
2005-10-27 15:40:54 1408 7b0 Report REPORT EVENT:
{EEBEC345-B5BE-46A4-8F39-3FFA76AFB26B} 2005-10-27 15:40:49-0600 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
Software Synchronization Error: Agent failed detecting with reason:
0x80070002
2005-10-27 15:44:39 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 16:06:19 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 16:31:35 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 16:57:37 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 17:07:50 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 17:23:28 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 17:35:23 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 17:52:17 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 18:07:31 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 18:23:07 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 18:36:00 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 19:05:23 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 19:33:58 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 20:01:05 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 20:17:27 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 20:40:49 1408 5e4 AU #############
2005-10-27 20:40:49 1408 5e4 AU ## START ## AU: Search for updates
2005-10-27 20:40:49 1408 5e4 AU #########
2005-10-27 20:40:49 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {BABEF48E-C119-4275-824B-253DF4DA37CF}]
2005-10-27 20:40:49 1408 7b0 Agent *************
2005-10-27 20:40:49 1408 7b0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-27 20:40:49 1408 7b0 Agent *********
2005-10-27 20:40:49 1408 7b0 Setup *********** Setup: Checking whether
self-update is required ***********
2005-10-27 20:40:49 1408 7b0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-27 20:40:49 1408 7b0 Setup * IsUpdateRequired = No
2005-10-27 20:40:50 1408 7b0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-10-27 20:40:50 1408 7b0 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-10-27 20:40:50 1408 7b0 PT WARNING: Sync of Updates: 0x80070002
2005-10-27 20:40:50 1408 7b0 Agent * WARNING: Failed to synchronize, error
= 0x80070002
2005-10-27 20:40:50 1408 7b0 Agent * WARNING: Exit code = 0x80070002
2005-10-27 20:40:50 1408 7b0 Agent *********
2005-10-27 20:40:50 1408 7b0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-27 20:40:50 1408 7b0 Agent *************
2005-10-27 20:40:50 1408 7b0 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-10-27 20:40:50 1408 7b0 AU >>## RESUMED ## AU: Search for updates
[CallId = {BABEF48E-C119-4275-824B-253DF4DA37CF}]
2005-10-27 20:40:50 1408 7b0 AU # WARNING: Search callback failed, result
= 0x80070002
2005-10-27 20:40:50 1408 7b0 AU #########
2005-10-27 20:40:50 1408 7b0 AU ## END ## AU: Search for updates [CallId
= {BABEF48E-C119-4275-824B-253DF4DA37CF}]
2005-10-27 20:40:50 1408 7b0 AU #############
2005-10-27 20:40:50 1408 7b0 AU AU setting next detection timeout to
2005-10-28 07:40:50
2005-10-27 20:40:55 1408 7b0 Report REPORT EVENT:
{141564ED-00B6-428F-9327-F819C07F0E3E} 2005-10-27 20:40:50-0600 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
Software Synchronization Error: Agent failed detecting with reason:
0x80070002
2005-10-27 20:46:14 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 20:59:03 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 21:25:00 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 21:35:30 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 22:00:41 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 22:27:48 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 22:50:25 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 23:08:23 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 23:22:04 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-27 23:45:35 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 00:14:11 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 00:42:43 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 00:58:50 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 01:11:04 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 01:32:13 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 01:40:50 1408 5e4 AU #############
2005-10-28 01:40:50 1408 5e4 AU ## START ## AU: Search for updates
2005-10-28 01:40:50 1408 5e4 AU #########
2005-10-28 01:40:50 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {1EA10214-D94C-4E99-A778-AAFB81128DDD}]
2005-10-28 01:40:50 1408 7b0 Agent *************
2005-10-28 01:40:50 1408 7b0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 01:40:50 1408 7b0 Agent *********
2005-10-28 01:40:50 1408 7b0 Setup *********** Setup: Checking whether
self-update is required ***********
2005-10-28 01:40:50 1408 7b0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 01:40:50 1408 7b0 Setup * IsUpdateRequired = No
2005-10-28 01:40:50 1408 7b0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-10-28 01:40:50 1408 7b0 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-10-28 01:40:50 1408 7b0 PT WARNING: Sync of Updates: 0x80070002
2005-10-28 01:40:50 1408 7b0 Agent * WARNING: Failed to synchronize, error
= 0x80070002
2005-10-28 01:40:50 1408 7b0 Agent * WARNING: Exit code = 0x80070002
2005-10-28 01:40:50 1408 7b0 Agent *********
2005-10-28 01:40:50 1408 7b0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 01:40:50 1408 7b0 Agent *************
2005-10-28 01:40:50 1408 7b0 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-10-28 01:40:50 1408 7b0 AU >>## RESUMED ## AU: Search for updates
[CallId = {1EA10214-D94C-4E99-A778-AAFB81128DDD}]
2005-10-28 01:40:50 1408 7b0 AU # WARNING: Search callback failed, result
= 0x80070002
2005-10-28 01:40:50 1408 7b0 AU #########
2005-10-28 01:40:50 1408 7b0 AU ## END ## AU: Search for updates [CallId
= {1EA10214-D94C-4E99-A778-AAFB81128DDD}]
2005-10-28 01:40:50 1408 7b0 AU #############
2005-10-28 01:40:50 1408 7b0 AU AU setting next detection timeout to
2005-10-28 12:40:50
2005-10-28 01:40:55 1408 7b0 Report REPORT EVENT:
{C85D7F04-DCF3-4691-8B11-B0E75B4A6D6C} 2005-10-28 01:40:50-0600 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
Software Synchronization Error: Agent failed detecting with reason:
0x80070002
2005-10-28 01:57:25 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 02:24:32 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 02:53:01 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 03:05:47 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 03:18:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 03:30:55 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 03:47:04 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 04:01:08 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 04:12:37 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 04:24:34 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 04:48:27 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 05:12:16 1408 7b0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 05:26:11 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 05:38:33 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 06:00:46 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 06:12:17 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 06:38:44 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 06:40:50 1408 5e4 AU #############
2005-10-28 06:40:50 1408 5e4 AU ## START ## AU: Search for updates
2005-10-28 06:40:50 1408 5e4 AU #########
2005-10-28 06:40:50 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {BAD384DA-9A7B-428D-AC53-51960A1BD0DB}]
2005-10-28 06:40:51 1408 590 Agent *************
2005-10-28 06:40:51 1408 590 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 06:40:51 1408 590 Agent *********
2005-10-28 06:40:51 1408 590 Setup *********** Setup: Checking whether
self-update is required ***********
2005-10-28 06:40:51 1408 590 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-10-28 06:40:51 1408 590 Setup * IsUpdateRequired = No
2005-10-28 06:40:51 1408 590 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-10-28 06:40:51 1408 590 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-10-28 06:40:51 1408 590 PT WARNING: Sync of Updates: 0x80070002
2005-10-28 06:40:51 1408 590 Agent * WARNING: Failed to synchronize, error
= 0x80070002
2005-10-28 06:40:51 1408 590 Agent * WARNING: Exit code = 0x80070002
2005-10-28 06:40:51 1408 590 Agent *********
2005-10-28 06:40:51 1408 590 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-10-28 06:40:51 1408 590 Agent *************
2005-10-28 06:40:51 1408 590 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-10-28 06:40:51 1408 590 AU >>## RESUMED ## AU: Search for updates
[CallId = {BAD384DA-9A7B-428D-AC53-51960A1BD0DB}]
2005-10-28 06:40:51 1408 590 AU # WARNING: Search callback failed, result
= 0x80070002
2005-10-28 06:40:51 1408 590 AU #########
2005-10-28 06:40:51 1408 590 AU ## END ## AU: Search for updates [CallId
= {BAD384DA-9A7B-428D-AC53-51960A1BD0DB}]
2005-10-28 06:40:51 1408 590 AU #############
2005-10-28 06:40:51 1408 590 AU AU setting next detection timeout to
2005-10-28 17:40:51
2005-10-28 06:40:56 1408 590 Report REPORT EVENT:
{DCA35A9B-ABEB-4749-AEBF-927641E70E51} 2005-10-28 06:40:51-0600 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
Software Synchronization Error: Agent failed detecting with reason:
0x80070002
2005-10-28 06:52:21 1408 5e4 AU AU was unable to detect updates for more
than 48 hours
2005-10-28 06:52:26 1408 b4 Report REPORT EVENT:
{6782DAF1-8B0E-4CD1-B3EA-D3708C4E640E} 2005-10-28 06:52:21-0600 1 149 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software
Synchronization Unable to Connect: Windows is unable to connect to the
automatic updates service and therefore cannot download and install updates
according to the set schedule. Windows will continue to try to establish a
connection.
2005-10-28 06:55:35 1408 590 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 07:10:23 1408 b4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 07:38:54 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 07:54:07 1408 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 08:12:38 1408 5e4 Service *********
2005-10-28 08:12:38 1408 5e4 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-10-28 08:12:38 1408 5e4 Service *************
Lawrence Garvin [MVP]
2005-10-28 16:52:22 UTC
Permalink
Looks like you may have missed something in the migration of the server from
port 8530 to port 80.

Double check that all of the virtual directories and application directories
are pointed at the correct pathname, and that the IIS and NTFS permissions are
set in accordance with the article at
http://wsusinfo.onsitechsolutions.com/articles/016.htm


"Chupacabra" <***@cabra.com> wrote in message news:%***@TK2MSFTNGP15.phx.gbl...
|
| "Lawrence Garvin [MVP]" <***@news.postalias> wrote in message
| news:%***@TK2MSFTNGP12.phx.gbl...
|
| > 0x80070002 - ERROR FILE NOT FOUND
| >
| > If you could post an unedited log file for 10/28 9am local, we can
| > probably
| > identify the cause.
|
|
| Here's a chunk from yesterday where I wasn't stopping and starting the
| service so much, hopefully this will be of more value...
|
| 2005-10-27 11:55:17 1408 598 AU ########### AU: Initializing Automatic
| Updates ###########
| 2005-10-27 11:55:17 1408 598 AU # WSUS server: http://sus
| 2005-10-27 11:55:17 1408 598 AU # Detection frequency: 8
| 2005-10-27 11:55:17 1408 598 AU # Approval type: Scheduled (Policy)
| 2005-10-27 11:55:17 1408 598 AU # Scheduled install day/time: Every day at
| 12:00
| 2005-10-27 11:55:17 1408 598 AU # Auto-install minor updates: Yes (Policy)
| 2005-10-27 11:55:17 1408 598 AU # AU is paused, not initializing any
| handlers
| 2005-10-27 11:55:32 1408 598 Service *********
| 2005-10-27 11:55:32 1408 598 Service ** END ** Service: Service exit
| [Exit code = 0x240001]
| 2005-10-27 11:55:32 1408 598 Service *************
| 2005-10-27 11:56:51 1408 5e4 Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0600) ===========
| 2005-10-27 11:56:51 1408 5e4 Misc = Process:
| C:\WINDOWS\System32\svchost.exe
| 2005-10-27 11:56:51 1408 5e4 Misc = Module:
| C:\WINDOWS\system32\wuaueng.dll
| 2005-10-27 11:56:51 1408 5e4 Service *************
| 2005-10-27 11:56:51 1408 5e4 Service ** START ** Service: Service startup
| 2005-10-27 11:56:51 1408 5e4 Service *********
| 2005-10-27 11:56:52 1408 5e4 Agent * WU client version 5.8.0.2469
| 2005-10-27 11:56:52 1408 5e4 Agent * SusClientId =
| '3f75e9b1-c06f-4412-b0c8-15403e9eba35'
| 2005-10-27 11:56:52 1408 5e4 Agent * Base directory:
| C:\WINDOWS\SoftwareDistribution
| 2005-10-27 11:56:52 1408 5e4 Agent * Access type: No proxy
| 2005-10-27 11:56:52 1408 5e4 Agent * Network state: Connected
| 2005-10-27 11:57:37 1408 5e4 Agent *********** Agent: Initializing Windows
| Update Agent ***********
| 2005-10-27 11:57:37 1408 5e4 Agent *********** Agent: Initializing global
| settings cache ***********
| 2005-10-27 11:57:37 1408 5e4 Agent * WSUS server: http://sus
| 2005-10-27 11:57:37 1408 5e4 Agent * WSUS status server: http://sus
| 2005-10-27 11:57:37 1408 5e4 Agent * Target group: (Unassigned Computers)
| 2005-10-27 11:57:37 1408 5e4 Agent * Windows Update access disabled: No
| 2005-10-27 11:57:37 1408 5e4 DnldMgr Download manager restoring 0 downloads
| 2005-10-27 11:57:37 1408 5e4 AU ########### AU: Initializing Automatic
| Updates ###########
| 2005-10-27 11:57:37 1408 5e4 AU # WSUS server: http://sus
| 2005-10-27 11:57:37 1408 5e4 AU # Detection frequency: 8
| 2005-10-27 11:57:37 1408 5e4 AU # Approval type: Scheduled (Policy)
| 2005-10-27 11:57:37 1408 5e4 AU # Scheduled install day/time: Every day at
| 12:00
| 2005-10-27 11:57:37 1408 5e4 AU # Auto-install minor updates: Yes (Policy)
| 2005-10-27 11:57:48 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 11:57:48 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 12:00:10 1408 5e4 AU Forced install timer expired for scheduled
| install
| 2005-10-27 12:25:10 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 12:51:49 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 13:04:47 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 13:34:28 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 13:54:04 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 14:21:30 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 14:43:01 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 15:01:15 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 15:26:58 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 15:40:48 1408 5e4 AU #############
| 2005-10-27 15:40:48 1408 5e4 AU ## START ## AU: Search for updates
| 2005-10-27 15:40:48 1408 5e4 AU #########
| 2005-10-27 15:40:48 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {94303587-F0E6-4317-A55E-1C7D79D481DC}]
| 2005-10-27 15:40:48 1408 7b0 Agent *************
| 2005-10-27 15:40:48 1408 7b0 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-27 15:40:48 1408 7b0 Agent *********
| 2005-10-27 15:40:48 1408 7b0 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2005-10-27 15:40:48 1408 7b0 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
| 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 15:40:48 1408 7b0 Setup * IsUpdateRequired = No
| 2005-10-27 15:40:49 1408 7b0 PT +++++++++++ PT: Synchronizing server
| updates +++++++++++
| 2005-10-27 15:40:49 1408 7b0 PT + ServiceId =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
| http://sus/ClientWebService/client.asmx
| 2005-10-27 15:40:49 1408 7b0 PT WARNING: Sync of Updates: 0x80070002
| 2005-10-27 15:40:49 1408 7b0 Agent * WARNING: Failed to synchronize, error
| = 0x80070002
| 2005-10-27 15:40:49 1408 7b0 Report *********** Report: Initializing static
| reporting data ***********
| 2005-10-27 15:40:49 1408 7b0 Report * OS Version = 5.1.2600.2.0.65792
| 2005-10-27 15:40:49 1408 7b0 Report * Computer Brand = INTEL_
| 2005-10-27 15:40:49 1408 7b0 Report * Computer Model = D865GLC_
| 2005-10-27 15:40:49 1408 7b0 Report * Bios Revision =
| BF86510A.86A.0075.P24.0503071605
| 2005-10-27 15:40:49 1408 7b0 Report * Bios Name = BIOS Date: 03/07/05
| 16:05:05 Ver: 08.00.10
| 2005-10-27 15:40:49 1408 7b0 Report * Bios Release Date =
| 2005-03-07T00:00:00
| 2005-10-27 15:40:49 1408 7b0 Report * Locale ID = 1033
| 2005-10-27 15:40:49 1408 7b0 Agent * WARNING: Exit code = 0x80070002
| 2005-10-27 15:40:49 1408 7b0 Agent *********
| 2005-10-27 15:40:49 1408 7b0 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-27 15:40:49 1408 7b0 Agent *************
| 2005-10-27 15:40:49 1408 7b0 Agent WARNING: WU client failed Searching for
| update with error 0x80070002
| 2005-10-27 15:40:49 1408 7b0 AU >>## RESUMED ## AU: Search for updates
| [CallId = {94303587-F0E6-4317-A55E-1C7D79D481DC}]
| 2005-10-27 15:40:49 1408 7b0 AU # WARNING: Search callback failed, result
| = 0x80070002
| 2005-10-27 15:40:49 1408 7b0 AU #########
| 2005-10-27 15:40:49 1408 7b0 AU ## END ## AU: Search for updates [CallId
| = {94303587-F0E6-4317-A55E-1C7D79D481DC}]
| 2005-10-27 15:40:49 1408 7b0 AU #############
| 2005-10-27 15:40:49 1408 7b0 AU AU setting next detection timeout to
| 2005-10-28 02:40:49
| 2005-10-27 15:40:54 1408 7b0 Report REPORT EVENT:
| {EEBEC345-B5BE-46A4-8F39-3FFA76AFB26B} 2005-10-27 15:40:49-0600 1 148 101
| {00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
| Software Synchronization Error: Agent failed detecting with reason:
| 0x80070002
| 2005-10-27 15:44:39 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 16:06:19 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 16:31:35 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 16:57:37 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 17:07:50 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 17:23:28 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 17:35:23 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 17:52:17 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 18:07:31 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 18:23:07 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 18:36:00 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 19:05:23 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 19:33:58 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 20:01:05 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 20:17:27 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 20:40:49 1408 5e4 AU #############
| 2005-10-27 20:40:49 1408 5e4 AU ## START ## AU: Search for updates
| 2005-10-27 20:40:49 1408 5e4 AU #########
| 2005-10-27 20:40:49 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {BABEF48E-C119-4275-824B-253DF4DA37CF}]
| 2005-10-27 20:40:49 1408 7b0 Agent *************
| 2005-10-27 20:40:49 1408 7b0 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-27 20:40:49 1408 7b0 Agent *********
| 2005-10-27 20:40:49 1408 7b0 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2005-10-27 20:40:49 1408 7b0 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
| 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-27 20:40:49 1408 7b0 Setup * IsUpdateRequired = No
| 2005-10-27 20:40:50 1408 7b0 PT +++++++++++ PT: Synchronizing server
| updates +++++++++++
| 2005-10-27 20:40:50 1408 7b0 PT + ServiceId =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
| http://sus/ClientWebService/client.asmx
| 2005-10-27 20:40:50 1408 7b0 PT WARNING: Sync of Updates: 0x80070002
| 2005-10-27 20:40:50 1408 7b0 Agent * WARNING: Failed to synchronize, error
| = 0x80070002
| 2005-10-27 20:40:50 1408 7b0 Agent * WARNING: Exit code = 0x80070002
| 2005-10-27 20:40:50 1408 7b0 Agent *********
| 2005-10-27 20:40:50 1408 7b0 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-27 20:40:50 1408 7b0 Agent *************
| 2005-10-27 20:40:50 1408 7b0 Agent WARNING: WU client failed Searching for
| update with error 0x80070002
| 2005-10-27 20:40:50 1408 7b0 AU >>## RESUMED ## AU: Search for updates
| [CallId = {BABEF48E-C119-4275-824B-253DF4DA37CF}]
| 2005-10-27 20:40:50 1408 7b0 AU # WARNING: Search callback failed, result
| = 0x80070002
| 2005-10-27 20:40:50 1408 7b0 AU #########
| 2005-10-27 20:40:50 1408 7b0 AU ## END ## AU: Search for updates [CallId
| = {BABEF48E-C119-4275-824B-253DF4DA37CF}]
| 2005-10-27 20:40:50 1408 7b0 AU #############
| 2005-10-27 20:40:50 1408 7b0 AU AU setting next detection timeout to
| 2005-10-28 07:40:50
| 2005-10-27 20:40:55 1408 7b0 Report REPORT EVENT:
| {141564ED-00B6-428F-9327-F819C07F0E3E} 2005-10-27 20:40:50-0600 1 148 101
| {00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
| Software Synchronization Error: Agent failed detecting with reason:
| 0x80070002
| 2005-10-27 20:46:14 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 20:59:03 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 21:25:00 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 21:35:30 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 22:00:41 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 22:27:48 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 22:50:25 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 23:08:23 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 23:22:04 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-27 23:45:35 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 00:14:11 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 00:42:43 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 00:58:50 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 01:11:04 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 01:32:13 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 01:40:50 1408 5e4 AU #############
| 2005-10-28 01:40:50 1408 5e4 AU ## START ## AU: Search for updates
| 2005-10-28 01:40:50 1408 5e4 AU #########
| 2005-10-28 01:40:50 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {1EA10214-D94C-4E99-A778-AAFB81128DDD}]
| 2005-10-28 01:40:50 1408 7b0 Agent *************
| 2005-10-28 01:40:50 1408 7b0 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-28 01:40:50 1408 7b0 Agent *********
| 2005-10-28 01:40:50 1408 7b0 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2005-10-28 01:40:50 1408 7b0 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
| 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup Update NOT required for
| C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 01:40:50 1408 7b0 Setup * IsUpdateRequired = No
| 2005-10-28 01:40:50 1408 7b0 PT +++++++++++ PT: Synchronizing server
| updates +++++++++++
| 2005-10-28 01:40:50 1408 7b0 PT + ServiceId =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
| http://sus/ClientWebService/client.asmx
| 2005-10-28 01:40:50 1408 7b0 PT WARNING: Sync of Updates: 0x80070002
| 2005-10-28 01:40:50 1408 7b0 Agent * WARNING: Failed to synchronize, error
| = 0x80070002
| 2005-10-28 01:40:50 1408 7b0 Agent * WARNING: Exit code = 0x80070002
| 2005-10-28 01:40:50 1408 7b0 Agent *********
| 2005-10-28 01:40:50 1408 7b0 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-28 01:40:50 1408 7b0 Agent *************
| 2005-10-28 01:40:50 1408 7b0 Agent WARNING: WU client failed Searching for
| update with error 0x80070002
| 2005-10-28 01:40:50 1408 7b0 AU >>## RESUMED ## AU: Search for updates
| [CallId = {1EA10214-D94C-4E99-A778-AAFB81128DDD}]
| 2005-10-28 01:40:50 1408 7b0 AU # WARNING: Search callback failed, result
| = 0x80070002
| 2005-10-28 01:40:50 1408 7b0 AU #########
| 2005-10-28 01:40:50 1408 7b0 AU ## END ## AU: Search for updates [CallId
| = {1EA10214-D94C-4E99-A778-AAFB81128DDD}]
| 2005-10-28 01:40:50 1408 7b0 AU #############
| 2005-10-28 01:40:50 1408 7b0 AU AU setting next detection timeout to
| 2005-10-28 12:40:50
| 2005-10-28 01:40:55 1408 7b0 Report REPORT EVENT:
| {C85D7F04-DCF3-4691-8B11-B0E75B4A6D6C} 2005-10-28 01:40:50-0600 1 148 101
| {00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
| Software Synchronization Error: Agent failed detecting with reason:
| 0x80070002
| 2005-10-28 01:57:25 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 02:24:32 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 02:53:01 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 03:05:47 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 03:18:16 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 03:30:55 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 03:47:04 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 04:01:08 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 04:12:37 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 04:24:34 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 04:48:27 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 05:12:16 1408 7b0 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 05:26:11 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 05:38:33 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 06:00:46 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 06:12:17 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 06:38:44 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 06:40:50 1408 5e4 AU #############
| 2005-10-28 06:40:50 1408 5e4 AU ## START ## AU: Search for updates
| 2005-10-28 06:40:50 1408 5e4 AU #########
| 2005-10-28 06:40:50 1408 5e4 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {BAD384DA-9A7B-428D-AC53-51960A1BD0DB}]
| 2005-10-28 06:40:51 1408 590 Agent *************
| 2005-10-28 06:40:51 1408 590 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-28 06:40:51 1408 590 Agent *********
| 2005-10-28 06:40:51 1408 590 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2005-10-28 06:40:51 1408 590 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
| 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup Update NOT required for
| C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
| = 5.8.0.2469
| 2005-10-28 06:40:51 1408 590 Setup * IsUpdateRequired = No
| 2005-10-28 06:40:51 1408 590 PT +++++++++++ PT: Synchronizing server
| updates +++++++++++
| 2005-10-28 06:40:51 1408 590 PT + ServiceId =
| {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
| http://sus/ClientWebService/client.asmx
| 2005-10-28 06:40:51 1408 590 PT WARNING: Sync of Updates: 0x80070002
| 2005-10-28 06:40:51 1408 590 Agent * WARNING: Failed to synchronize, error
| = 0x80070002
| 2005-10-28 06:40:51 1408 590 Agent * WARNING: Exit code = 0x80070002
| 2005-10-28 06:40:51 1408 590 Agent *********
| 2005-10-28 06:40:51 1408 590 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2005-10-28 06:40:51 1408 590 Agent *************
| 2005-10-28 06:40:51 1408 590 Agent WARNING: WU client failed Searching for
| update with error 0x80070002
| 2005-10-28 06:40:51 1408 590 AU >>## RESUMED ## AU: Search for updates
| [CallId = {BAD384DA-9A7B-428D-AC53-51960A1BD0DB}]
| 2005-10-28 06:40:51 1408 590 AU # WARNING: Search callback failed, result
| = 0x80070002
| 2005-10-28 06:40:51 1408 590 AU #########
| 2005-10-28 06:40:51 1408 590 AU ## END ## AU: Search for updates [CallId
| = {BAD384DA-9A7B-428D-AC53-51960A1BD0DB}]
| 2005-10-28 06:40:51 1408 590 AU #############
| 2005-10-28 06:40:51 1408 590 AU AU setting next detection timeout to
| 2005-10-28 17:40:51
| 2005-10-28 06:40:56 1408 590 Report REPORT EVENT:
| {DCA35A9B-ABEB-4749-AEBF-927641E70E51} 2005-10-28 06:40:51-0600 1 148 101
| {00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
| Software Synchronization Error: Agent failed detecting with reason:
| 0x80070002
| 2005-10-28 06:52:21 1408 5e4 AU AU was unable to detect updates for more
| than 48 hours
| 2005-10-28 06:52:26 1408 b4 Report REPORT EVENT:
| {6782DAF1-8B0E-4CD1-B3EA-D3708C4E640E} 2005-10-28 06:52:21-0600 1 149 102
| {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software
| Synchronization Unable to Connect: Windows is unable to connect to the
| automatic updates service and therefore cannot download and install updates
| according to the set schedule. Windows will continue to try to establish a
| connection.
| 2005-10-28 06:55:35 1408 590 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 07:10:23 1408 b4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 07:38:54 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 07:54:07 1408 6c4 Report WARNING: Reporter failed to upload
| events with hr = 80070002.
| 2005-10-28 08:12:38 1408 5e4 Service *********
| 2005-10-28 08:12:38 1408 5e4 Service ** END ** Service: Service exit
| [Exit code = 0x240001]
| 2005-10-28 08:12:38 1408 5e4 Service *************
|
|
Chupacabra
2005-10-28 17:21:35 UTC
Permalink
Post by Lawrence Garvin [MVP]
Looks like you may have missed something in the migration of the server from
port 8530 to port 80.
Double check that all of the virtual directories and application directories
are pointed at the correct pathname, and that the IIS and NTFS permissions are
set in accordance with the article at
http://wsusinfo.onsitechsolutions.com/articles/016.htm
I did the migration by modifying the XML, so the IIS permissions should have
come over just fine. I did double-check permissions though and they're OK.
Also, most other clients are registering and working fine, so I would think
that would indicate that permissions are OK.

I'll check them again though. Thanks!
Chupacabra
2005-10-28 17:41:50 UTC
Permalink
Also, I just restarted the AU service on my workstation while monitoring the
IIS logs on the WSUS server.

When my machine posted this:

2005-10-28 11:38:42 1412 7d4 Report WARNING: Reporter failed to upload
events with hr = 8024000b.
2005-10-28 11:38:54 1412 7d4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
2005-10-28 11:38:54 1412 7d4 Report REPORT EVENT:
{38FACAB3-814A-47F9-9C29-848FDCB1805A} 2005-10-28 11:38:42-0600 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.

The entry below is from the IIS logs on the WSUS server pertaining to my
workstation. It is the only entry with my IP address anywhere in that time
period.

2005-10-28 17:38:53 172.16.8.152 POST /ClientWebService/client.asmx - 80 -
172.17.217.117 Windows-Update-Agent 200 0 0
Chupacabra
2005-10-31 17:44:00 UTC
Permalink
OK, I installed a fresh copy of WSUS onto a virtual 2003 Server, and pointed
my own PC at this fresh, new copy of WSUS. I am getting the same client
update errors, so I must assume that the problem is with my client (and the
other 50% of our environment that isn't showing up in the WSUS console).
The WindowsUpdate log does show that I am using the virtual server.

I'm at the end of my rope now, I have tried every possible fix I can find on
Microsoft's site, as well as in Google, etc to no avail.

Argggggh!
Chupacabra
2005-11-01 18:32:24 UTC
Permalink
Looking in the WSUS logs, I find this:

2005-11-01 15:04:32.580 UTC Warning w3wp.14 SoapUtilities.CreateException
ThrowException: actor = http://sus/ClientWebService/client.asmx,
ID=719dca94-6071-48a4-8298-20bcf3bf8a92, ErrorCode=FileLocationChanged,
Message=

Which seems to be the major issue going on. The errors in the
WindowsUpdate.log seems to be pointing at a "file not found" type of error,
which coincides with this error on the WSUS server.

Any ideas on how to correct this?

Thanks!
Lawrence Garvin [MVP]
2005-11-02 01:54:14 UTC
Permalink
Is the IIS /clientwebservice virtual directory pathed to the proper place?
%programfiles%\update services\webservices\clientwebservice

and does the client.asmx file exist in the
%programfiles%\update services\webservices\clientwebservice folder?
Post by Chupacabra
2005-11-01 15:04:32.580 UTC Warning w3wp.14 SoapUtilities.CreateException
ThrowException: actor = http://sus/ClientWebService/client.asmx,
ID=719dca94-6071-48a4-8298-20bcf3bf8a92, ErrorCode=FileLocationChanged,
Message=
Which seems to be the major issue going on. The errors in the
WindowsUpdate.log seems to be pointing at a "file not found" type of error,
which coincides with this error on the WSUS server.
Any ideas on how to correct this?
Thanks!
Chupacabra
2005-11-02 14:56:21 UTC
Permalink
Post by Lawrence Garvin [MVP]
Is the IIS /clientwebservice virtual directory pathed to the proper place?
%programfiles%\update services\webservices\clientwebservice
and does the client.asmx file exist in the
%programfiles%\update services\webservices\clientwebservice folder?
Yep, they are where they should be...
Chupacabra
2005-11-02 15:07:16 UTC
Permalink
Assuming that I wanted to throw in the towel and attempt to reinstall WSUS,
is there a documented way to do this while preserving the approved/declined
updates, etc?
Lawrence Garvin [MVP]
2005-11-02 17:05:36 UTC
Permalink
Yes.. the 'uninstall' program will present you with a dialog box to select
which of the three options (database, logs, content) you wish to keep. Choose
the option that keeps all three.

When you reinstall WSUS, it will automatically find your pre-existing WSUS
database and offer you the option to link to it.
Post by Chupacabra
Assuming that I wanted to throw in the towel and attempt to reinstall WSUS,
is there a documented way to do this while preserving the approved/declined
updates, etc?
Chupacabra
2005-11-02 17:08:12 UTC
Permalink
Post by Lawrence Garvin [MVP]
Is the IIS /clientwebservice virtual directory pathed to the proper place?
%programfiles%\update services\webservices\clientwebservice
and does the client.asmx file exist in the
%programfiles%\update services\webservices\clientwebservice folder?
Yes, they are there.

Also, since my AutoUpdate client doesn't work when pointed at another WSUS
server either (installed from scratch on a virtual Server 2003), I would
think that the problem must lie in the client rather than the server
configuration. I've also got 900+ PCs that *are* registering and working
fine with the production WSUS server, so it would appear that the other
1,000 machines that are *not* registering must have a similar client-side
issue as what I'm seeing on my own box.

At this point I don't think reinstalling will fix anything, as I cannot
register onto a brand-new WSUS server either.

Thanks!
Lawrence Garvin [MVP]
2005-11-02 17:12:11 UTC
Permalink
I agree, the problem definitely appears to be in the client.

Please run the Client Diagnostic Tool and post the results.

Also post the most recent detection cycle from the %windir%\WindowsUpdate.log
on this client.
Post by Chupacabra
Post by Lawrence Garvin [MVP]
Is the IIS /clientwebservice virtual directory pathed to the proper place?
%programfiles%\update services\webservices\clientwebservice
and does the client.asmx file exist in the
%programfiles%\update services\webservices\clientwebservice folder?
Yes, they are there.
Also, since my AutoUpdate client doesn't work when pointed at another WSUS
server either (installed from scratch on a virtual Server 2003), I would
think that the problem must lie in the client rather than the server
configuration. I've also got 900+ PCs that *are* registering and working
fine with the production WSUS server, so it would appear that the other
1,000 machines that are *not* registering must have a similar client-side
issue as what I'm seeing on my own box.
At this point I don't think reinstalling will fix anything, as I cannot
register onto a brand-new WSUS server either.
Thanks!
Chupacabra
2005-11-02 17:46:40 UTC
Permalink
Post by Lawrence Garvin [MVP]
I agree, the problem definitely appears to be in the client.
Please run the Client Diagnostic Tool and post the results.
Also post the most recent detection cycle from the
%windir%\WindowsUpdate.log on this client.
Here's the output from the CDT:

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use

Checking Connection to WSUS/SUS Server
WUServer = http://sus
WUStatusServer = http://sus
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete


Here's the latest info from the WindowsUpdate log after I restarted a detect
cycle:

2005-11-02 10:36:19 1412 a64 AU #############
2005-11-02 10:36:19 1412 a64 AU ## START ## AU: Search for updates
2005-11-02 10:36:19 1412 a64 AU #########
2005-11-02 10:36:19 1412 a64 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {D5862D63-A02C-44C8-B525-F8C11759851B}]
2005-11-02 10:36:19 1412 6c4 Agent *************
2005-11-02 10:36:19 1412 6c4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-11-02 10:36:19 1412 6c4 Agent *********
2005-11-02 10:36:31 1412 6c4 Setup *********** Setup: Checking whether
self-update is required ***********
2005-11-02 10:36:31 1412 6c4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup * IsUpdateRequired = No
2005-11-02 10:36:31 1412 6c4 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-11-02 10:36:31 1412 6c4 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-11-02 10:36:34 1412 6c4 PT WARNING: Sync of Updates: 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Failed to synchronize, error
= 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Exit code = 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent *********
2005-11-02 10:36:34 1412 6c4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-11-02 10:36:34 1412 6c4 Agent *************
2005-11-02 10:36:34 1412 6c4 Agent WARNING: WU client failed Searching for
update with error 0x80070002
2005-11-02 10:36:34 1412 6c4 Report REPORT EVENT:
{CE2597B2-7177-4FE5-B6F5-89B2B29F065D} 2005-11-02 10:36:19-0700 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2005-11-02 10:36:34 1412 78c AU >>## RESUMED ## AU: Search for updates
[CallId = {D5862D63-A02C-44C8-B525-F8C11759851B}]
2005-11-02 10:36:34 1412 78c AU # WARNING: Search callback failed, result
= 0x80070002
2005-11-02 10:36:34 1412 78c AU #########
2005-11-02 10:36:34 1412 78c AU ## END ## AU: Search for updates [CallId
= {D5862D63-A02C-44C8-B525-F8C11759851B}]
2005-11-02 10:36:34 1412 78c AU #############
2005-11-02 10:36:34 1412 78c AU AU setting next detection timeout to
2005-11-02 22:36:34
2005-11-02 10:36:39 1412 78c Report REPORT EVENT:
{73290EE7-EE1E-4DAF-89F8-29F2D7B687EA} 2005-11-02 10:36:34-0700 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
Software Synchronization Error: Agent failed detecting with reason:
0x80070002
2005-11-02 10:43:20 1412 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.


Thanks!
Lawrence Garvin [MVP]
2005-11-03 19:38:27 UTC
Permalink
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-11-02 10:36:34 1412 6c4 PT WARNING: Sync of Updates: 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Failed to synchronize, error
= 0x80070002


The 0x80070002 error is a FILE NOT FOUND error, but I'm not sure what it is
that the WUA is "not finding".

Let's proceed by doing some basic accessibility and file availability checks.

Refer to http://wsusinfo.onsitechsolutions.com/articles/020.htm and check the
ability to get to each of those URLs using IE on this system.
Post by Chupacabra
Post by Lawrence Garvin [MVP]
I agree, the problem definitely appears to be in the client.
Please run the Client Diagnostic Tool and post the results.
Also post the most recent detection cycle from the
%windir%\WindowsUpdate.log on this client.
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use
Checking Connection to WSUS/SUS Server
WUServer = http://sus
WUStatusServer = http://sus
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Press Enter to Complete
Here's the latest info from the WindowsUpdate log after I restarted a detect
2005-11-02 10:36:19 1412 a64 AU #############
2005-11-02 10:36:19 1412 a64 AU ## START ## AU: Search for updates
2005-11-02 10:36:19 1412 a64 AU #########
2005-11-02 10:36:19 1412 a64 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {D5862D63-A02C-44C8-B525-F8C11759851B}]
2005-11-02 10:36:19 1412 6c4 Agent *************
2005-11-02 10:36:19 1412 6c4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-11-02 10:36:19 1412 6c4 Agent *********
2005-11-02 10:36:31 1412 6c4 Setup *********** Setup: Checking whether
self-update is required ***********
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-11-02 10:36:31 1412 6c4 Setup * IsUpdateRequired = No
2005-11-02 10:36:31 1412 6c4 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-11-02 10:36:31 1412 6c4 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-11-02 10:36:34 1412 6c4 PT WARNING: Sync of Updates: 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Failed to synchronize, error
= 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Exit code = 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent *********
2005-11-02 10:36:34 1412 6c4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-11-02 10:36:34 1412 6c4 Agent *************
2005-11-02 10:36:34 1412 6c4 Agent WARNING: WU client failed Searching for
update with error 0x80070002
{CE2597B2-7177-4FE5-B6F5-89B2B29F065D} 2005-11-02 10:36:19-0700 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2005-11-02 10:36:34 1412 78c AU >>## RESUMED ## AU: Search for updates
[CallId = {D5862D63-A02C-44C8-B525-F8C11759851B}]
2005-11-02 10:36:34 1412 78c AU # WARNING: Search callback failed, result
= 0x80070002
2005-11-02 10:36:34 1412 78c AU #########
2005-11-02 10:36:34 1412 78c AU ## END ## AU: Search for updates [CallId
= {D5862D63-A02C-44C8-B525-F8C11759851B}]
2005-11-02 10:36:34 1412 78c AU #############
2005-11-02 10:36:34 1412 78c AU AU setting next detection timeout to
2005-11-02 22:36:34
{73290EE7-EE1E-4DAF-89F8-29F2D7B687EA} 2005-11-02 10:36:34-0700 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80070002 AutomaticUpdates Failure
0x80070002
2005-11-02 10:43:20 1412 6c4 Report WARNING: Reporter failed to upload
events with hr = 80070002.
Thanks!
Chupacabra
2005-11-03 20:09:20 UTC
Permalink
Post by Chupacabra
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-11-02 10:36:34 1412 6c4 PT WARNING: Sync of Updates: 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Failed to synchronize, error
= 0x80070002
The 0x80070002 error is a FILE NOT FOUND error, but I'm not sure what it
is that the WUA is "not finding".
Let's proceed by doing some basic accessibility and file availability checks.
Refer to http://wsusinfo.onsitechsolutions.com/articles/020.htm and check
the ability to get to each of those URLs using IE on this system.
Those links all work fine from my workstation that isn't updating...
Lawrence Garvin [MVP]
2005-11-03 20:46:19 UTC
Permalink
Post by Chupacabra
Those links all work fine from my workstation that isn't updating...
Then there's absolutely no reason I can think of for why the WUA cannot
communicate with the server.

So.... let's get radical.

Stop the Automatic Updates service. (NET STOP WUAUSERV)

Rename the %windir%\SoftwareDistribution folder to SoftwareDistribution.OLD

Rename the %windir%\WindowsUpdate.log to WindowsUpdate.log.OLD

Start the Automatic Updates service. (NET START WUAUSERV)
Post by Chupacabra
Post by Chupacabra
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2005-11-02 10:36:34 1412 6c4 PT WARNING: Sync of Updates: 0x80070002
2005-11-02 10:36:34 1412 6c4 Agent * WARNING: Failed to synchronize, error
= 0x80070002
The 0x80070002 error is a FILE NOT FOUND error, but I'm not sure what it is
that the WUA is "not finding".
Let's proceed by doing some basic accessibility and file availability checks.
Refer to http://wsusinfo.onsitechsolutions.com/articles/020.htm and check
the ability to get to each of those URLs using IE on this system.
Those links all work fine from my workstation that isn't updating...
Chupacabra
2005-11-03 21:14:54 UTC
Permalink
Post by Lawrence Garvin [MVP]
Then there's absolutely no reason I can think of for why the WUA cannot
communicate with the server.
So.... let's get radical.
Stop the Automatic Updates service. (NET STOP WUAUSERV)
Rename the %windir%\SoftwareDistribution folder to
SoftwareDistribution.OLD
Rename the %windir%\WindowsUpdate.log to WindowsUpdate.log.OLD
Start the Automatic Updates service. (NET START WUAUSERV)
No joy. Here's the output of the new WindowsUpdate.log up until the first
reporter error after doing this. I have also included a directory listing
of SoftwareDistribution that was recreated by this processs.

2005-11-03 14:07:28 1408 924 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========

2005-11-03 14:07:28 1408 924 Misc = Process: C:\WINDOWS\System32\svchost.exe

2005-11-03 14:07:28 1408 924 Misc = Module: C:\WINDOWS\system32\wuaueng.dll

2005-11-03 14:07:28 1408 924 Service *************

2005-11-03 14:07:28 1408 924 Service ** START ** Service: Service startup

2005-11-03 14:07:28 1408 924 Service *********

2005-11-03 14:07:28 1408 924 Agent * WU client version 5.8.0.2469

2005-11-03 14:07:28 1408 924 Agent * SusClientId =
'5071f715-7532-43de-a14b-b83259275d0d'

2005-11-03 14:07:28 1408 924 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution

2005-11-03 14:07:28 1408 924 Agent * Access type: No proxy

2005-11-03 14:07:28 1408 924 Agent * Network state: Connected

2005-11-03 14:08:15 3596 8ec Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========

2005-11-03 14:08:15 3596 8ec Misc = Process: C:\WINDOWS\system32\wuauclt.exe

2005-11-03 14:08:15 3596 8ec Misc = Module: C:\WINDOWS\system32\wuaueng.dll

2005-11-03 14:08:15 3596 8ec DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}

2005-11-03 14:08:15 3596 8ec DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}

2005-11-03 14:08:15 1408 924 Agent *********** Agent: Initializing Windows
Update Agent ***********

2005-11-03 14:08:15 1408 924 Agent *********** Agent: Initializing global
settings cache ***********

2005-11-03 14:08:15 1408 924 Agent * WSUS server: http://sus

2005-11-03 14:08:15 1408 924 Agent * WSUS status server: http://sus

2005-11-03 14:08:15 1408 924 Agent * Target group: (Unassigned Computers)

2005-11-03 14:08:15 1408 924 Agent * Windows Update access disabled: No

2005-11-03 14:08:15 1408 924 DnldMgr Download manager restoring 0 downloads

2005-11-03 14:08:15 1408 924 AU ########### AU: Initializing Automatic
Updates ###########

2005-11-03 14:08:15 1408 924 AU # WSUS server: http://sus

2005-11-03 14:08:15 1408 924 AU # Detection frequency: 8

2005-11-03 14:08:15 1408 924 AU # Approval type: Scheduled (Policy)

2005-11-03 14:08:15 1408 924 AU # Scheduled install day/time: Every day at
12:00

2005-11-03 14:08:15 1408 924 AU # Auto-install minor updates: Yes (Policy)

2005-11-03 14:08:15 1408 924 Report *********** Report: Initializing static
reporting data ***********

2005-11-03 14:08:15 1408 924 Report * OS Version = 5.1.2600.2.0.65792

2005-11-03 14:08:15 1408 924 Report * Computer Brand = INTEL_

2005-11-03 14:08:15 1408 924 Report * Computer Model = D865GLC_

2005-11-03 14:08:15 1408 924 Report * Bios Revision =
BF86510A.86A.0075.P24.0503071605

2005-11-03 14:08:15 1408 924 Report * Bios Name = BIOS Date: 03/07/05
16:05:05 Ver: 08.00.10

2005-11-03 14:08:15 1408 924 Report * Bios Release Date =
2005-03-07T00:00:00

2005-11-03 14:08:15 1408 924 Report * Locale ID = 1033

2005-11-03 14:08:16 1408 924 AU #############

2005-11-03 14:08:16 1408 924 AU ## START ## AU: Search for updates

2005-11-03 14:08:16 1408 924 AU #########

2005-11-03 14:08:16 1408 924 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {1F7628A4-5909-4D43-9BCF-D82480BAE8CB}]

2005-11-03 14:08:16 1408 590 Agent *************

2005-11-03 14:08:16 1408 590 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]

2005-11-03 14:08:16 1408 590 Agent *********

2005-11-03 14:08:16 1408 590 Agent * Found 0 updates and 0 categories in
search

2005-11-03 14:08:16 1408 590 Agent *********

2005-11-03 14:08:16 1408 590 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]

2005-11-03 14:08:16 1408 590 Agent *************

2005-11-03 14:08:16 1408 52c AU >>## RESUMED ## AU: Search for updates
[CallId = {1F7628A4-5909-4D43-9BCF-D82480BAE8CB}]

2005-11-03 14:08:16 1408 52c AU # 0 updates detected

2005-11-03 14:08:16 1408 52c AU #########

2005-11-03 14:08:16 1408 52c AU ## END ## AU: Search for updates [CallId =
{1F7628A4-5909-4D43-9BCF-D82480BAE8CB}]

2005-11-03 14:08:16 1408 52c AU #############

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{68613BA2-7B5C-451C-9CD0-1AFB969F3BE3}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{2B22E212-54BC-4416-B4E4-AFA6A51F9A3F}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{BAE1CA6A-7591-4A88-80DC-CD06212C1059}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{74829220-34C4-45C4-B339-1ABC38C8FE3E}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{12944009-4F5E-4BF3-AA2C-14C39533DF40}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{075F9EC8-AAA9-4494-A658-BB2AA650198D}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{2A35EFEB-CA86-4CBE-8504-45146DAA2961}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{BB21AF8D-E3C0-4029-BEE6-DE0F15F83F0B}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{C6D867DD-1886-4B85-8030-D5C6AA45B7DF}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{988882AE-DE6F-4CB3-9664-777463BD3DB3}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{F0BF5560-72AB-418A-8215-51418AA058F0}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{C297F90E-8C3D-4735-95ED-E28FF5CAFC1F}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{526965C2-F931-4708-BB11-FE5DF1E003E5}.bin
for reading with hr = 80070002.

2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.

2005-11-03 14:08:21 1408 7bc Report REPORT EVENT:
{3270EE45-3DF0-432A-8EB5-2AA84367ECEC} 2005-11-03 14:08:15-0700 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.

2005-11-03 14:13:06 1408 6c0 Report WARNING: Reporter failed to upload
events with hr = 80070002.

Here's the structure of the newly-created SoftwareDistribution folder:



Volume in drive C has no label.
Volume Serial Number is 442F-63C8

Directory of C:\WINDOWS\SoftwareDistribution

11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:08 PM <DIR> DataStore
11/03/2005 02:07 PM <DIR> Download
11/03/2005 02:08 PM <DIR> EventCache
11/03/2005 02:08 PM 356 ReportingEvents.log
11/03/2005 02:07 PM <DIR> SelfUpdate
1 File(s) 356 bytes

Directory of C:\WINDOWS\SoftwareDistribution\DataStore

11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:08 PM 1,056,768 DataStore.edb
11/03/2005 02:08 PM <DIR> Logs
1 File(s) 1,056,768 bytes

Directory of C:\WINDOWS\SoftwareDistribution\DataStore\Logs

11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:09 PM 8,192 edb.chk
11/03/2005 02:08 PM 131,072 edb.log
11/03/2005 02:08 PM 131,072 edbtmp.log
11/03/2005 02:08 PM 131,072 res1.log
11/03/2005 02:08 PM 131,072 res2.log
11/03/2005 02:08 PM 65,536 tmp.edb
6 File(s) 598,016 bytes

Directory of C:\WINDOWS\SoftwareDistribution\Download

11/03/2005 02:07 PM <DIR> .
11/03/2005 02:07 PM <DIR> ..
0 File(s) 0 bytes

Directory of C:\WINDOWS\SoftwareDistribution\EventCache

11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:08 PM 600
{526965C2-F931-4708-BB11-FE5DF1E003E5}.bin
1 File(s) 600 bytes

Directory of C:\WINDOWS\SoftwareDistribution\SelfUpdate

11/03/2005 02:07 PM <DIR> .
11/03/2005 02:07 PM <DIR> ..
11/03/2005 02:07 PM <DIR> Default
11/03/2005 02:07 PM <DIR> Registered
0 File(s) 0 bytes

Directory of C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default

11/03/2005 02:07 PM <DIR> .
11/03/2005 02:07 PM <DIR> ..
0 File(s) 0 bytes

Directory of C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered

11/03/2005 02:07 PM <DIR> .
11/03/2005 02:07 PM <DIR> ..
0 File(s) 0 bytes

Total Files Listed:
9 File(s) 1,655,740 bytes
23 Dir(s) 35,311,345,664 bytes free
Lawrence Garvin [MVP]
2005-11-03 21:50:11 UTC
Permalink
I'm really grasping at straws now.... but another possibility is that
something has gotten corrupted in the WUA installation, or perhaps, even, the
WUA did not get fully updated when it selfupdated.

Download the WindowsUpdateAgent20-x86.exe and reinstall it with the /wuforce
switch.
Post by Chupacabra
Post by Lawrence Garvin [MVP]
Then there's absolutely no reason I can think of for why the WUA cannot
communicate with the server.
So.... let's get radical.
Stop the Automatic Updates service. (NET STOP WUAUSERV)
Rename the %windir%\SoftwareDistribution folder to SoftwareDistribution.OLD
Rename the %windir%\WindowsUpdate.log to WindowsUpdate.log.OLD
Start the Automatic Updates service. (NET START WUAUSERV)
No joy. Here's the output of the new WindowsUpdate.log up until the first
reporter error after doing this. I have also included a directory listing
of SoftwareDistribution that was recreated by this processs.
5.8.0.2469, tz: -0700) ===========
2005-11-03 14:07:28 1408 924 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-11-03 14:07:28 1408 924 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-11-03 14:07:28 1408 924 Service *************
2005-11-03 14:07:28 1408 924 Service ** START ** Service: Service startup
2005-11-03 14:07:28 1408 924 Service *********
2005-11-03 14:07:28 1408 924 Agent * WU client version 5.8.0.2469
2005-11-03 14:07:28 1408 924 Agent * SusClientId =
'5071f715-7532-43de-a14b-b83259275d0d'
C:\WINDOWS\SoftwareDistribution
2005-11-03 14:07:28 1408 924 Agent * Access type: No proxy
2005-11-03 14:07:28 1408 924 Agent * Network state: Connected
5.8.0.2469, tz: -0700) ===========
2005-11-03 14:08:15 3596 8ec Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-11-03 14:08:15 3596 8ec Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-11-03 14:08:15 3596 8ec DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2005-11-03 14:08:15 3596 8ec DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-03 14:08:15 1408 924 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-11-03 14:08:15 1408 924 Agent *********** Agent: Initializing global
settings cache ***********
2005-11-03 14:08:15 1408 924 Agent * WSUS server: http://sus
2005-11-03 14:08:15 1408 924 Agent * WSUS status server: http://sus
2005-11-03 14:08:15 1408 924 Agent * Target group: (Unassigned Computers)
2005-11-03 14:08:15 1408 924 Agent * Windows Update access disabled: No
2005-11-03 14:08:15 1408 924 DnldMgr Download manager restoring 0 downloads
2005-11-03 14:08:15 1408 924 AU ########### AU: Initializing Automatic
Updates ###########
2005-11-03 14:08:15 1408 924 AU # WSUS server: http://sus
2005-11-03 14:08:15 1408 924 AU # Detection frequency: 8
2005-11-03 14:08:15 1408 924 AU # Approval type: Scheduled (Policy)
2005-11-03 14:08:15 1408 924 AU # Scheduled install day/time: Every day at
12:00
2005-11-03 14:08:15 1408 924 AU # Auto-install minor updates: Yes (Policy)
2005-11-03 14:08:15 1408 924 Report *********** Report: Initializing static
reporting data ***********
2005-11-03 14:08:15 1408 924 Report * OS Version = 5.1.2600.2.0.65792
2005-11-03 14:08:15 1408 924 Report * Computer Brand = INTEL_
2005-11-03 14:08:15 1408 924 Report * Computer Model = D865GLC_
2005-11-03 14:08:15 1408 924 Report * Bios Revision =
BF86510A.86A.0075.P24.0503071605
2005-11-03 14:08:15 1408 924 Report * Bios Name = BIOS Date: 03/07/05
16:05:05 Ver: 08.00.10
2005-11-03 14:08:15 1408 924 Report * Bios Release Date =
2005-03-07T00:00:00
2005-11-03 14:08:15 1408 924 Report * Locale ID = 1033
2005-11-03 14:08:16 1408 924 AU #############
2005-11-03 14:08:16 1408 924 AU ## START ## AU: Search for updates
2005-11-03 14:08:16 1408 924 AU #########
2005-11-03 14:08:16 1408 924 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {1F7628A4-5909-4D43-9BCF-D82480BAE8CB}]
2005-11-03 14:08:16 1408 590 Agent *************
2005-11-03 14:08:16 1408 590 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-11-03 14:08:16 1408 590 Agent *********
2005-11-03 14:08:16 1408 590 Agent * Found 0 updates and 0 categories in
search
2005-11-03 14:08:16 1408 590 Agent *********
2005-11-03 14:08:16 1408 590 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-11-03 14:08:16 1408 590 Agent *************
2005-11-03 14:08:16 1408 52c AU >>## RESUMED ## AU: Search for updates
[CallId = {1F7628A4-5909-4D43-9BCF-D82480BAE8CB}]
2005-11-03 14:08:16 1408 52c AU # 0 updates detected
2005-11-03 14:08:16 1408 52c AU #########
2005-11-03 14:08:16 1408 52c AU ## END ## AU: Search for updates [CallId =
{1F7628A4-5909-4D43-9BCF-D82480BAE8CB}]
2005-11-03 14:08:16 1408 52c AU #############
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{68613BA2-7B5C-451C-9CD0-1AFB969F3BE3}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{2B22E212-54BC-4416-B4E4-AFA6A51F9A3F}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{BAE1CA6A-7591-4A88-80DC-CD06212C1059}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{74829220-34C4-45C4-B339-1ABC38C8FE3E}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{12944009-4F5E-4BF3-AA2C-14C39533DF40}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{075F9EC8-AAA9-4494-A658-BB2AA650198D}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{2A35EFEB-CA86-4CBE-8504-45146DAA2961}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{BB21AF8D-E3C0-4029-BEE6-DE0F15F83F0B}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{C6D867DD-1886-4B85-8030-D5C6AA45B7DF}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{988882AE-DE6F-4CB3-9664-777463BD3DB3}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{F0BF5560-72AB-418A-8215-51418AA058F0}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{C297F90E-8C3D-4735-95ED-E28FF5CAFC1F}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-11-03 14:08:16 1408 590 Report WARNING: Failed to open event cache file
at
C:\WINDOWS\SoftwareDistribution\EventCache\{526965C2-F931-4708-BB11-FE5DF1E003E5}.bin
for reading with hr = 80070002.
2005-11-03 14:08:16 1408 590 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
{3270EE45-3DF0-432A-8EB5-2AA84367ECEC} 2005-11-03 14:08:15-0700 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2005-11-03 14:13:06 1408 6c0 Report WARNING: Reporter failed to upload
events with hr = 80070002.
Volume in drive C has no label.
Volume Serial Number is 442F-63C8
Directory of C:\WINDOWS\SoftwareDistribution
11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:08 PM <DIR> DataStore
11/03/2005 02:07 PM <DIR> Download
11/03/2005 02:08 PM <DIR> EventCache
11/03/2005 02:08 PM 356 ReportingEvents.log
11/03/2005 02:07 PM <DIR> SelfUpdate
1 File(s) 356 bytes
Directory of C:\WINDOWS\SoftwareDistribution\DataStore
11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:08 PM 1,056,768 DataStore.edb
11/03/2005 02:08 PM <DIR> Logs
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Directory of C:\WINDOWS\SoftwareDistribution\DataStore\Logs
11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:09 PM 8,192 edb.chk
11/03/2005 02:08 PM 131,072 edb.log
11/03/2005 02:08 PM 131,072 edbtmp.log
11/03/2005 02:08 PM 131,072 res1.log
11/03/2005 02:08 PM 131,072 res2.log
11/03/2005 02:08 PM 65,536 tmp.edb
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11/03/2005 02:07 PM <DIR> ..
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11/03/2005 02:08 PM <DIR> .
11/03/2005 02:08 PM <DIR> ..
11/03/2005 02:08 PM 600
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11/03/2005 02:07 PM <DIR> Default
11/03/2005 02:07 PM <DIR> Registered
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0 File(s) 0 bytes
9 File(s) 1,655,740 bytes
23 Dir(s) 35,311,345,664 bytes free
Chupacabra
2005-11-04 14:30:25 UTC
Permalink
Post by Lawrence Garvin [MVP]
I'm really grasping at straws now.... but another possibility is that
something has gotten corrupted in the WUA installation, or perhaps, even,
the WUA did not get fully updated when it selfupdated.
Download the WindowsUpdateAgent20-x86.exe and reinstall it with the
/wuforce switch.
Downloading now, will give it a shot...
Chupacabra
2005-11-04 14:53:29 UTC
Permalink
Post by Chupacabra
Post by Lawrence Garvin [MVP]
Download the WindowsUpdateAgent20-x86.exe and reinstall it with the
/wuforce switch.
Downloading now, will give it a shot...
No go, still getting the same error after reinstalling the agent...

2005-11-04 07:52:30 1412 594 Report WARNING: Reporter failed to upload
events with hr = 80070002.
Lawrence Garvin [MVP]
2005-11-05 16:42:40 UTC
Permalink
Okay.. we've been focusing on your PC as the 'problem', and twice I missed
your references to the fact that half of your clients are not registering with
the WSUS server.

Therefore, that does /not/ support our original premise that this was a
client-side problem, in fact, it suggests that the problem is at the server
side.

Now, I've had an epiphany in the last couple of seconds (which is why I didn't
respond to you immediately this time -- I needed to think, review the thread,
and let it absorb). It worked. (I think.)

One of the problems we've observed a couple of times with this 'migrating' of
the WSUS server, is failing to take into consideration what was happening at
the client when the original server 'went away'. And, shame on me, for not
thinking of this in this instance.

What I'm thinking may be causing this problem is the presence of pending jobs
in the BITS queue, that can no longer find the /original/ URL to download the
files that are pending because the URL (file location) changed when you moved
the server to the port 80 v-server. Thus, leaving BITS with the inability to
download files it was trying to retrieve from the port 8530 server.

Obtain the bitsadmin.exe tool (v2.0) from the \Support\Tools folder on an XP
SP2 CD or a Win2003SP1 CD, and run the command 'bitsadmin /list /allusers' on
your PC. It /should/ be empty. But I suspect it is not.

If, as I suspect, it is not empty, then run the command 'bitsadmin /reset
/allusers' to clear the BITS queue completely.

Then, run another detection.

For future reference, and for others who will try this.... when migrating from
port 8530 to port 80, the server config should be copied, then the policy
changed, and only after all clients have registered (or reported) to the port
80 server, is it safe to remove the port 8530 server.

If this is the issue, the better fix for those 50% clients, in this case,
would be to simply rebuild the /content virtual directory on a port 8530
server, and point it to ~\WSUS\WSUSContent until those clients finish
reporting to the port 80 server. That will save you the need to clear the BITS
queue on 1000+ clients. <g>
Post by Chupacabra
Post by Chupacabra
Post by Lawrence Garvin [MVP]
Download the WindowsUpdateAgent20-x86.exe and reinstall it with the
/wuforce switch.
Downloading now, will give it a shot...
No go, still getting the same error after reinstalling the agent...
2005-11-04 07:52:30 1412 594 Report WARNING: Reporter failed to upload
events with hr = 80070002.
Chupacabra
2005-11-07 13:35:37 UTC
Permalink
Post by Lawrence Garvin [MVP]
Okay.. we've been focusing on your PC as the 'problem', and twice I missed
your references to the fact that half of your clients are not registering
with the WSUS server.
Therefore, that does /not/ support our original premise that this was a
client-side problem, in fact, it suggests that the problem is at the
server side.
Now, I've had an epiphany in the last couple of seconds (which is why I
didn't respond to you immediately this time -- I needed to think, review
the thread, and let it absorb). It worked. (I think.)
One of the problems we've observed a couple of times with this 'migrating'
of the WSUS server, is failing to take into consideration what was
happening at the client when the original server 'went away'. And, shame
on me, for not thinking of this in this instance.
What I'm thinking may be causing this problem is the presence of pending
jobs in the BITS queue, that can no longer find the /original/ URL to
download the files that are pending because the URL (file location)
changed when you moved the server to the port 80 v-server. Thus, leaving
BITS with the inability to download files it was trying to retrieve from
the port 8530 server.
Obtain the bitsadmin.exe tool (v2.0) from the \Support\Tools folder on an
XP SP2 CD or a Win2003SP1 CD, and run the command 'bitsadmin /list
/allusers' on your PC. It /should/ be empty. But I suspect it is not.
If, as I suspect, it is not empty, then run the command 'bitsadmin /reset
/allusers' to clear the BITS queue completely.
C:\Program Files\Support Tools>bitsadmin /list /allusers

BITSADMIN version 2.0 [ 6.6.2600.2180 ]
BITS administration utility.
(C) Copyright 2000-2004 Microsoft Corp.

Listed 0 job(s).

My BITS queue is empty. Also, there were only a few select machines that
were ever pointed at port 8530 for testing purposes (including mine).
However, the vast majority of the machines that are not connecting were
never pointed to anything other than http://sus (no port 8530).

Thanks!
Lawrence Garvin [MVP]
2005-11-07 14:28:09 UTC
Permalink
Post by Chupacabra
C:\Program Files\Support Tools>bitsadmin /list /allusers
BITSADMIN version 2.0 [ 6.6.2600.2180 ]
BITS administration utility.
(C) Copyright 2000-2004 Microsoft Corp.
Listed 0 job(s).
My BITS queue is empty. Also, there were only a few select machines that
were ever pointed at port 8530 for testing purposes (including mine).
However, the vast majority of the machines that are not connecting were
never pointed to anything other than http://sus (no port 8530).
Thanks!
Well.... damn!..... I'm fresh out of ideas, I'm afraid.

Either it's something very simple and I'm going to hit my head in frustration
when we find it, or it's something I've never seen before.

Truly, I think the best bet may be to simply 'reinstall' the WSUS server onto
port 80. When you do the uninstall, it will give you the option to keep the
database, logs, and content. Make sure all configs in IISAdmin have been
purged completely. Reboot. Then reinstall and link to the existing database.
Chupacabra
2005-11-07 14:40:11 UTC
Permalink
Post by Lawrence Garvin [MVP]
Well.... damn!..... I'm fresh out of ideas, I'm afraid.
Either it's something very simple and I'm going to hit my head in
frustration when we find it, or it's something I've never seen before.
Truly, I think the best bet may be to simply 'reinstall' the WSUS server
onto port 80. When you do the uninstall, it will give you the option to
keep the database, logs, and content. Make sure all configs in IISAdmin
have been purged completely. Reboot. Then reinstall and link to the
existing database.
I would try this - except for the fact that my workstation gives me the
exact same errors if I point it at a brand-new, virgin install of WSUS on
another server. I change the group policy on my box and watch the
WindowsUpdate.log, and it shows that it's now pointing at the new server -
yet the same errors persist on the client. However, this brand-new server
will accept registrations from a freshly imaged XP box (as will my
production WSUS box), so it really seems like there's a client-side issue
affecting about 50% of my population.

If pointing at the new server worked, then I'd be much more inclined to try
a reinstall on the current server. Hell, I may try it anyway just to say
I've tried everything :)
Lawrence Garvin [MVP]
2005-11-07 14:45:08 UTC
Permalink
Post by Chupacabra
Post by Lawrence Garvin [MVP]
Well.... damn!..... I'm fresh out of ideas, I'm afraid.
Either it's something very simple and I'm going to hit my head in
frustration when we find it, or it's something I've never seen before.
Truly, I think the best bet may be to simply 'reinstall' the WSUS server
onto port 80. When you do the uninstall, it will give you the option to
keep the database, logs, and content. Make sure all configs in IISAdmin
have been purged completely. Reboot. Then reinstall and link to the
existing database.
I would try this - except for the fact that my workstation gives me the
exact same errors if I point it at a brand-new, virgin install of WSUS on
another server.
Yes.. but what about any of the other 1000+ workstations?

Consider that it's also possible that we have /TWO/ different issues at work
here. One issue affecting only your PC, and another issue affecting the other
half of your environment. Without diagnostics on one or more of the other PCs,
we're kinda flying blind on that issue.
Post by Chupacabra
I change the group policy on my box and watch the WindowsUpdate.log, and it
shows that it's now pointing at the new server - yet the same errors persist
on the client. However, this brand-new server will accept registrations
from a freshly imaged XP box (as will my production WSUS box), so it really
seems like there's a client-side issue affecting about 50% of my population.
You may well be right. I cannot argue with that logic. It would, however, be
useful to have actual diagnostics from a selection of the other systems to
confirm that diagnosis.

If that's the case, it may be time to escalate this issue to a power higher
than myself. :-)
Post by Chupacabra
If pointing at the new server worked, then I'd be much more inclined to try
a reinstall on the current server.
I cannot find fault with this logic.
Post by Chupacabra
Hell, I may try it anyway just to say I've tried everything :)
Really, you have nothing to lose. The WSUS downtime will be about 30 minutes,
and you won't lose any data at all. There's really no reason /not/ to at least
try it once.
Chupacabra
2005-11-07 14:53:48 UTC
Permalink
Post by Lawrence Garvin [MVP]
Post by Chupacabra
I would try this - except for the fact that my workstation gives me the
exact same errors if I point it at a brand-new, virgin install of WSUS on
another server.
Yes.. but what about any of the other 1000+ workstations?
The others that are not reporting (that I have checked at least) show the
identical errors as mine in the WindowsUpdate.log file.

"Reporter failed to upload events with hr = 80070002"
Chupacabra
2005-11-07 15:07:54 UTC
Permalink
Argggggghhh!

I uninstalled WSUS, but now when I go to reinstall it, the only choice it
gives me is to install on port 8530! The option to use the Default Web Site
is grayed out.
Chupacabra
2005-11-07 15:45:56 UTC
Permalink
Post by Chupacabra
Argggggghhh!
I uninstalled WSUS, but now when I go to reinstall it, the only choice it
gives me is to install on port 8530! The option to use the Default Web
Site is grayed out.
Somehow uninstalling WSUS took out my default web site. I restored that and
now the install is proceeding on the DFW.
Chupacabra
2005-11-07 15:56:35 UTC
Permalink
Post by Chupacabra
Somehow uninstalling WSUS took out my default web site. I restored that
and now the install is proceeding on the DFW.
No joy. Even after a reinstall on Port 80 I get the same errors. Not sure
what to do now except call MS and see what they can suggest I suppose...
Lawrence Garvin [MVP]
2005-11-07 17:12:39 UTC
Permalink
I'm afraid I have to agree... this sounds like something that PSS is better
equipped to process at this point.

If you get a solution from them, I would appreciate you sharing it here, for
the benefit of anybody else who might encounter a similar situation. There are
many who have expressed interest in 'migrating' the port 8530 server back to
the DWS using manual methodologies.
Post by Chupacabra
Post by Chupacabra
Somehow uninstalling WSUS took out my default web site. I restored that
and now the install is proceeding on the DFW.
No joy. Even after a reinstall on Port 80 I get the same errors. Not sure
what to do now except call MS and see what they can suggest I suppose...
Lawrence Garvin [MVP]
2005-11-07 17:11:18 UTC
Permalink
Yes... this is because it thinks there's something already running on port 80
that would conflict with its installation.

So, let's pause here a minute, and for my benefit, enumerate exactly what is
configured on the port 80 virtual server.
Post by Chupacabra
Argggggghhh!
I uninstalled WSUS, but now when I go to reinstall it, the only choice it
gives me is to install on port 8530! The option to use the Default Web Site
is grayed out.
Chupacabra
2005-11-17 22:15:06 UTC
Permalink
Well, after more diagnostics and network sniffing, I have found something
interesting.

On machines that are updating and working correctly, the Windows Update
client is doing a POST to the SimpleAuthWebService, which includes a SOAP
request for an Authorization Cookie, and the WSUS server returns the
requested cookie.

My machine, which is not working and is throwing 80070002 errors all over
the place, never does a POST to SimpleAuthWebService, it just seems to try
and go on its merry way without a cookie?

If I do a "wuauclt /resetauthorization /detectnow" on a working PC, there is
always a call to SimpleAuthWebService (and the return of a cookie), but
doing the same thing on my machine does not.

Given this information, does anyone know why some machines apparently are
not even attempting to do the SimpleAuthWebService request? It's not even
going out over the wire...

Thanks!
Chupacabra
2005-12-20 15:16:43 UTC
Permalink
I finally found the solution to the above error. Turns out on the machines
throwing this error, there is a key missing in the registry.

HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Domain

Is the missing key for whatever reason on the non-functioning machines.
Even though the key is blank on the working machines, the lack of the key
seems to trip up WSUS and cause the above error. Putting that key back
seems to resolve the 80070002 errors.

So now that this is functional, I still have a lot of machines that aren't
registering, and that seem to need to have their SoftwareDistribution folder
whacked to get things going. Some of them also have the duplicate SID
issue. I have written a VBSCRIPT that queries the WSUS database to see if
the machine is already registered in the WSUS database, and if it is not
registered it performs the following:

1) Shuts down the WUAUSERV service

2) Deletes these keys:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AccountDomainSid
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\PingID
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SusClientId

3) Creates this key (if not already there)

HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Domain

4) Deletes the %windir$\SoftwareDistribution directory

5) Restarts the WUAUSERV service

6) Executes "wuauclt /resetauthorization /detectnow"

I am pushing this script out to all my PCs, as the script can tell if the
machine is already registered in WSUS. If it's not, it goes through the
above steps which seems to get most of them to work.

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