Discussion:
WSUS Clients not reporting status
(too old to reply)
Jamer
2005-12-23 04:49:01 UTC
Permalink
Have 30 computers out of 300; mixed (2k sp4 & xp sp2) that are not reporting
their status. They contact everyday. I'm including part of the windowsupdate
log and the results from client diag test. I ran MBSA on those computers and
specified to scan against our wsus server. After the scans completed, the
computers reported their status. That was the only time they have reported
in. They are logging the same error message "Error: Agent failed detecting
with reason: 0x80072ee2"

I've read everything I can find on this error and have tried everything
offered.
verified machines can receive updates from ms site
disabled firewall on xp2 machines
cleaned temp ie files and removed proxy settings
pinged proxy server
removed client id in registry and ran wauclt /detectnow
reregistered dlls
rename softwaredistribution folder and removed datastore folder

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy

ftp=10.10.0.56:8080;gopher=10.10.0.56:8080;http=10.10.0.56:8080
User IE ProxyByPass
10.10.0.34;<local>
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS


Agent: Finding updates [CallerId = AutomaticUpdates]
2005-12-21 16:21:52 1496 5e8 Agent *************
2005-12-21 16:21:52 1496 5e8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-21 16:21:52 1496 5e8 AU >>## RESUMED ## AU: Search for updates
[CallId = {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU # WARNING: Search callback failed, result
= 0x80072EE2
2005-12-21 16:21:52 1496 5e8 AU #########
2005-12-21 16:21:52 1496 5e8 AU ## END ## AU: Search for updates [CallId
= {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU #############
2005-12-21 16:21:52 1496 5e8 AU AU setting next detection timeout to
2005-12-22 03:21:52
2005-12-21 16:21:56 1496 7e0 Report REPORT EVENT:
{6AC5FF28-DFAF-406B-A3CE-EE3C7180F002} 2005-12-21
16:21:51-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-21 16:26:17 1496 6e4 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 16:26:17 1496 6e4 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 16:26:17 1496 6e4 Report Uploading 1 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 16:26:17 1496 6e4 Report Reporter successfully uploaded 1 events.
2005-12-21 20:43:19 1496 5a4 AU AU Restart required....
2005-12-21 20:43:19 1496 374 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:43:19 1496 374 AU # WSUS server: http://vc-secure
2005-12-21 20:43:19 1496 374 AU # Detection frequency: 22
2005-12-21 20:43:19 1496 374 AU # Approval type: Scheduled (Policy)
2005-12-21 20:43:19 1496 374 AU # Scheduled install day/time: Every day at
4:00
2005-12-21 20:43:19 1496 374 AU # Auto-install minor updates: Yes (Policy)
2005-12-21 20:43:19 1496 374 AU # AU is paused, not initializing any
handlers
2005-12-21 20:43:24 1496 374 Service *********
2005-12-21 20:43:24 1496 374 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-12-21 20:43:24 1496 374 Service *************
2005-12-21 20:43:33 1524 398 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2005-12-21 20:43:33 1524 398 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-12-21 20:43:33 1524 398 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-12-21 20:43:33 1524 398 Service *************
2005-12-21 20:43:33 1524 398 Service ** START ** Service: Service startup
2005-12-21 20:43:33 1524 398 Service *********
2005-12-21 20:43:33 1524 398 Agent * WU client version 5.8.0.2469
2005-12-21 20:43:33 1524 398 Agent * SusClientId =
'4cf3f386-b5d2-484c-bbc3-f3afe50703f8'
2005-12-21 20:43:33 1524 398 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-12-21 20:43:33 1524 398 Agent * Access type: No proxy
2005-12-21 20:43:33 1524 398 Agent * Network state: Connected
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-21 20:44:20 1524 398 Agent * WSUS server: http://vc-secure
2005-12-21 20:44:20 1524 398 Agent * WSUS status server: http://vc-secure
2005-12-21 20:44:20 1524 398 Agent * Target group: (Unassigned Computers)
2005-12-21 20:44:20 1524 398 Agent * Windows Update access disabled: No
2005-12-21 20:44:21 1524 398 DnldMgr Download manager restoring 0 downloads
2005-12-21 20:44:21 1524 398 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:44:21 1524 398 AU # WSUS server: http://vc-secure
2005-12-21 20:44:21 1524 398 AU # Detection frequency: 22
2005-12-21 20:44:21 1524 398 AU # Approval type: Scheduled (Policy)
2005-12-21 20:44:21 1524 398 AU # Scheduled install day/time: Every day at
4:00
2005-12-21 20:44:21 1524 398 AU # Auto-install minor updates: Yes (Policy)
2005-12-21 20:44:21 1524 398 Report *********** Report: Initializing static
reporting data ***********
2005-12-21 20:44:21 1524 398 Report * OS Version = 5.1.2600.2.0.65792
2005-12-21 20:44:21 1524 398 Report * Computer Brand = Dell Inc.

2005-12-21 20:44:21 1524 398 Report * Computer Model = OptiPlex GX280

2005-12-21 20:44:21 1524 398 Report * Bios Revision = A03
2005-12-21 20:44:21 1524 398 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-21 20:44:21 1524 398 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-21 20:44:21 1524 398 Report * Locale ID = 1033
2005-12-21 20:44:21 1524 398 AU #############
2005-12-21 20:44:21 1524 398 AU ## START ## AU: Search for updates
2005-12-21 20:44:21 1524 398 AU #########
2005-12-21 20:44:21 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:21 1524 7c Agent *************
2005-12-21 20:44:21 1524 7c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 20:44:21 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent * Found 0 updates and 0 categories in
search
2005-12-21 20:44:22 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 20:44:22 1524 7c Agent *************
2005-12-21 20:44:22 1524 7c AU >>## RESUMED ## AU: Search for updates
[CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:22 1524 7c AU # 0 updates detected
2005-12-21 20:44:22 1524 7c AU #########
2005-12-21 20:44:22 1524 7c AU ## END ## AU: Search for updates [CallId
= {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:22 1524 7c AU #############
2005-12-21 20:44:27 1524 7c Report REPORT EVENT:
{06568BDC-031F-467F-923B-E6E1B54236FC} 2005-12-21
20:44:21-0600 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2005-12-21 20:48:23 1524 604 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 20:48:23 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 20:48:26 1524 604 Report Uploading 1 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 20:48:26 1524 604 Report Reporter successfully uploaded 1 events.
2005-12-21 21:22:04 1524 398 AU #############
2005-12-21 21:22:04 1524 398 AU ## START ## AU: Search for updates
2005-12-21 21:22:04 1524 398 AU #########
2005-12-21 21:22:04 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
2005-12-21 21:22:04 1524 604 Agent *************
2005-12-21 21:22:04 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 21:22:04 1524 604 Agent *********
2005-12-21 21:24:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:24:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:26:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:26:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:28:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:28:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:30:09 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:30:09 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:30:09 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-21 21:30:09 1524 604 Setup FATAL: IsUpdateRequired failed with error
0x80072ee2
2005-12-21 21:30:09 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072ee2
2005-12-21 21:30:09 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EE2
2005-12-21 21:30:09 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-21 21:30:10 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-21 21:30:10 1524 604 Agent *********
2005-12-21 21:30:10 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 21:30:10 1524 604 Agent *************
2005-12-21 21:30:10 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-21 21:30:10 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
2005-12-21 21:30:10 1524 604 AU # WARNING: Search callback failed, result
= 0x80072EE2
2005-12-21 21:30:10 1524 604 AU #########
2005-12-21 21:30:10 1524 604 AU ## END ## AU: Search for updates [CallId
= {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
2005-12-21 21:30:10 1524 604 AU #############
2005-12-21 21:30:10 1524 604 AU AU setting next detection timeout to
2005-12-22 08:30:10
2005-12-21 21:30:14 1524 604 Report REPORT EVENT:
{7C595F02-903F-4BBA-A2C0-8388C50E6CAB} 2005-12-21
21:30:09-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-21 21:33:57 1524 604 Report Uploading 1 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 21:33:57 1524 604 Report Reporter successfully uploaded 1 events.
2005-12-21 23:25:38 1524 704 Agent *************
2005-12-21 23:25:38 1524 704 Agent ** START ** Agent: Finding updates
[CallerId = MBSA]
2005-12-21 23:25:38 1524 704 Agent *********
2005-12-21 23:25:39 1524 704 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-12-21 23:25:39 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 23:25:39 1524 704 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 23:25:42 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:42 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
2005-12-21 23:25:44 1524 704 PT WARNING: faultstring:Fault occurred
2005-12-21 23:25:44 1524 704 PT WARNING: ErrorCode:RegistrationRequired(3)
2005-12-21 23:25:44 1524 704 PT WARNING: Message:need to call
RegisterComputer.
2005-12-21 23:25:44 1524 704 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2005-12-21 23:25:44 1524 704 PT WARNING:
ID:8d0fd6a3-dd98-46d8-b5e0-c629a933e2d3
2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:44 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:48 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:50 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:53 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:56 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:57 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:58 1524 704 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
2005-12-21 23:26:00 1524 704 Agent *********
2005-12-21 23:26:00 1524 704 Agent ** END ** Agent: Finding updates
[CallerId = MBSA]
2005-12-21 23:26:00 1524 704 Agent *************
2005-12-21 23:26:05 1524 704 Report REPORT EVENT:
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA Success Software Synchronization Agent has finished detecting items.
2005-12-21 23:26:05 1524 704 Report REPORT EVENT:
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA Success Pre-Deployment Check Reporting client status.
2005-12-21 23:29:47 1524 604 Report Uploading 2 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 23:29:48 1524 604 Report Reporter successfully uploaded 2 events.
2005-12-22 02:30:10 1524 398 AU #############
2005-12-22 02:30:10 1524 398 AU ## START ## AU: Search for updates
2005-12-22 02:30:10 1524 398 AU #########
2005-12-22 02:30:10 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
2005-12-22 02:30:10 1524 604 Agent *************
2005-12-22 02:30:10 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 02:30:10 1524 604 Agent *********
2005-12-22 02:32:14 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:32:14 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:34:15 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:34:15 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:36:16 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:36:16 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:38:17 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:38:17 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with error
0x80072ee2
2005-12-22 02:38:17 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EE2
2005-12-22 02:38:17 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-22 02:38:18 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-22 02:38:18 1524 604 Agent *********
2005-12-22 02:38:18 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 02:38:18 1524 604 Agent *************
2005-12-22 02:38:18 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-22 02:38:18 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
2005-12-22 02:38:18 1524 604 AU # WARNING: Search callback failed, result
= 0x80072EE2
2005-12-22 02:38:18 1524 604 AU #########
2005-12-22 02:38:18 1524 604 AU ## END ## AU: Search for updates [CallId
= {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
2005-12-22 02:38:18 1524 604 AU #############
2005-12-22 02:38:18 1524 604 AU AU setting next detection timeout to
2005-12-22 13:38:18
2005-12-22 02:38:22 1524 7c Report REPORT EVENT:
{976FA021-6EFF-48E0-93D7-D4CC85BDFB43} 2005-12-22
02:38:17-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-22 02:42:04 1524 7c PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-22 02:42:04 1524 7c PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-22 02:42:05 1524 7c Report Uploading 1 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-22 02:42:05 1524 7c Report Reporter successfully uploaded 1 events.
2005-12-22 04:00:10 1524 398 AU Forced install timer expired for scheduled
install
2005-12-22 07:38:18 1524 398 AU #############
2005-12-22 07:38:18 1524 398 AU ## START ## AU: Search for updates
2005-12-22 07:38:18 1524 398 AU #########
2005-12-22 07:38:18 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
2005-12-22 07:38:18 1524 604 Agent *************
2005-12-22 07:38:18 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 07:38:18 1524 604 Agent *********
2005-12-22 07:40:22 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:40:22 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:42:23 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:42:23 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:44:24 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:44:24 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:46:25 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:46:25 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:46:25 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with error
0x80072ee2
2005-12-22 07:46:25 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072ee2
2005-12-22 07:46:25 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EE2
2005-12-22 07:46:25 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-22 07:46:26 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-22 07:46:26 1524 604 Agent *********
2005-12-22 07:46:26 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 07:46:26 1524 604 Agent *************
2005-12-22 07:46:26 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-22 07:46:26 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
2005-12-22 07:46:26 1524 604 AU # WARNING: Search callback failed, result
= 0x80072EE2
2005-12-22 07:46:26 1524 604 AU #########
2005-12-22 07:46:26 1524 604 AU ## END ## AU: Search for updates [CallId
= {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
2005-12-22 07:46:26 1524 604 AU #############
2005-12-22 07:46:26 1524 604 AU AU setting next detection timeout to
2005-12-22 18:46:26
2005-12-22 07:46:30 1524 604 Report REPORT EVENT:
{4A5C405B-7992-46F3-827B-54C28C2F595F} 2005-12-22
07:46:25-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-22 07:50:12 1524 330 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-22 07:50:12 1524 330 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-22 07:50:13 1524 330 Report Uploading 1 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-22 07:50:13 1524 330 Report Reporter successfully uploaded 1 events.
2005-12-22 12:46:26 1524 398 AU #############
2005-12-22 12:46:26 1524 398 AU ## START ## AU: Search for updates
2005-12-22 12:46:26 1524 398 AU #########
2005-12-22 12:46:26 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
2005-12-22 12:46:26 1524 604 Agent *************
2005-12-22 12:46:26 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 12:46:26 1524 604 Agent *********
2005-12-22 12:48:30 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:48:30 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:50:31 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:50:31 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:52:32 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:52:32 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 12:54:33 1524 604 Setup FATAL: IsUpdateRequired failed with error
0x80072ee2
2005-12-22 12:54:33 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072ee2
2005-12-22 12:54:33 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EE2
2005-12-22 12:54:33 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-22 12:54:34 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-22 12:54:34 1524 604 Agent *********
2005-12-22 12:54:34 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 12:54:34 1524 604 Agent *************
2005-12-22 12:54:34 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-22 12:54:34 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
2005-12-22 12:54:34 1524 604 AU # WARNING: Search callback failed, result
= 0x80072EE2
2005-12-22 12:54:34 1524 604 AU #########
2005-12-22 12:54:34 1524 604 AU ## END ## AU: Search for updates [CallId
= {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
2005-12-22 12:54:34 1524 604 AU #############
2005-12-22 12:54:34 1524 604 AU AU setting next detection timeout to
2005-12-22 23:54:34
2005-12-22 12:54:38 1524 604 Report REPORT EVENT:
{CC4C753B-EBEF-4FEE-8E87-3D2698E9E556} 2005-12-22
12:54:33-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
Lawrence Garvin (MVP)
2005-12-23 13:35:37 UTC
Permalink
Actually, it isreporting its status... it's just that the status being
reported is inaccurate, because the client is unable to successfully execute
a detection.

We see from the Client Diagnostic Tool that the CDT was able to connect to
the server, and verified the presence of the necessary files in the
selfupdate folder.
Post by Jamer
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
There have been a lot of things going on with this machine, and knowing the
time line of changes that were made, so I can understand how they fit into
the anomalies in this log, would be helpful.
Post by Jamer
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
0x8024400d - SUS E PT SOAP CLIENT
The message was malformed or incomplete

On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
error, which, during the beta, was traced to a failure in the WMI subsystem.
This issue was supposed to have been fixed for the release code, but the
occasional recurrence of the issue suggests that it has not. Check this list
on the WSUS Wiki, and eliminate any issues that may be addressed:
http://www.wsuswiki.com/SOAPFault0x00012c
Post by Jamer
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
Here we see the MBSA scan, which actually was able to connect to the
client.asmx webservice. It complained about some issues in the process.
Nevertheless, it did detect four updates.
Post by Jamer
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
At 2:30am, the client initiated another detection cycle, and this time, logs
the '2ee2' error attempting to access the wusetup.cab file.
Post by Jamer
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
0x80072ee2 - ERROR INTERNET TIMEOUT

Your documentation of things you tried says you removed the SusClientId and
reran the detection. Since the posted log segment shows no change in the
ClientID, I'm assuming that 'test' occurred prior to the time of this log.
When you removed the SusClientID from the registry, did you also remove the
other two values contained in the ~\CurrentVersion\WindowsUpdate key? After
removing the value(s), did you -restart- the Automatic Updates service?

Is there anything special, or unique, about these 30 systems, that's not the
case with the other 270? Because you have 270 of 300 systems working, logic
dictates that the problem is on the client-side; however, with that many
clients malfunctioning, it also suggests that the problem is not a quirk
with the config of one client, but perhaps something systemic.

Also, try the following, in this order:
1. Stop the Automatic Updates service.
2. Delete the registry key
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate in its
entirety.
3. Delete the registry key
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate in its entirety.
4. Run 'gpupdate /force /target:computer' to reload the registry from the
applicable Group Policy.
5. Export the registry key
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate and post it here.
6. Delete the %windir%\SoftwareDistribution folder (again).
7. Rename the %windir%\WindowsUpdate.log (do not delete it, we may need
what's there for additional diagnostics information)
8. Restart the Automatic Updates service.

WAIT 30 MINUTES.

9. Post the complete %windir%\WindowsUpdate.log along with the registry
export from step #5.
Post by Jamer
Have 30 computers out of 300; mixed (2k sp4 & xp sp2) that are not reporting
their status. They contact everyday. I'm including part of the windowsupdate
log and the results from client diag test. I ran MBSA on those computers and
specified to scan against our wsus server. After the scans completed, the
computers reported their status. That was the only time they have reported
in. They are logging the same error message "Error: Agent failed detecting
with reason: 0x80072ee2"
I've read everything I can find on this error and have tried everything
offered.
verified machines can receive updates from ms site
disabled firewall on xp2 machines
cleaned temp ie files and removed proxy settings
pinged proxy server
removed client id in registry and ran wauclt /detectnow
reregistered dlls
rename softwaredistribution folder and removed datastore folder
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy
ftp=10.10.0.56:8080;gopher=10.10.0.56:8080;http=10.10.0.56:8080
User IE ProxyByPass
10.10.0.34;<local>
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Agent: Finding updates [CallerId = AutomaticUpdates]
2005-12-21 16:21:52 1496 5e8 Agent *************
2005-12-21 16:21:52 1496 5e8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-21 16:21:52 1496 5e8 AU >>## RESUMED ## AU: Search for updates
[CallId = {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-21 16:21:52 1496 5e8 AU #########
2005-12-21 16:21:52 1496 5e8 AU ## END ## AU: Search for updates
[CallId
= {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU #############
2005-12-21 16:21:52 1496 5e8 AU AU setting next detection timeout to
2005-12-22 03:21:52
{6AC5FF28-DFAF-406B-A3CE-EE3C7180F002} 2005-12-21
16:21:51-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-21 16:26:17 1496 6e4 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 16:26:17 1496 6e4 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 16:26:17 1496 6e4 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 16:26:17 1496 6e4 Report Reporter successfully uploaded 1
events.
2005-12-21 20:43:19 1496 5a4 AU AU Restart required....
2005-12-21 20:43:19 1496 374 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:43:19 1496 374 AU # WSUS server: http://vc-secure
2005-12-21 20:43:19 1496 374 AU # Detection frequency: 22
2005-12-21 20:43:19 1496 374 AU # Approval type: Scheduled (Policy)
2005-12-21 20:43:19 1496 374 AU # Scheduled install day/time: Every day
at
4:00
2005-12-21 20:43:19 1496 374 AU # Auto-install minor updates: Yes
(Policy)
2005-12-21 20:43:19 1496 374 AU # AU is paused, not initializing any
handlers
2005-12-21 20:43:24 1496 374 Service *********
2005-12-21 20:43:24 1496 374 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-12-21 20:43:24 1496 374 Service *************
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-21 20:43:33 1524 398 Service *************
2005-12-21 20:43:33 1524 398 Service ** START ** Service: Service startup
2005-12-21 20:43:33 1524 398 Service *********
2005-12-21 20:43:33 1524 398 Agent * WU client version 5.8.0.2469
2005-12-21 20:43:33 1524 398 Agent * SusClientId =
'4cf3f386-b5d2-484c-bbc3-f3afe50703f8'
C:\WINDOWS\SoftwareDistribution
2005-12-21 20:43:33 1524 398 Agent * Access type: No proxy
2005-12-21 20:43:33 1524 398 Agent * Network state: Connected
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-21 20:44:20 1524 398 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-21 20:44:20 1524 398 Agent * Target group: (Unassigned
Computers)
2005-12-21 20:44:20 1524 398 Agent * Windows Update access disabled: No
2005-12-21 20:44:21 1524 398 DnldMgr Download manager restoring 0
downloads
2005-12-21 20:44:21 1524 398 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:44:21 1524 398 AU # WSUS server: http://vc-secure
2005-12-21 20:44:21 1524 398 AU # Detection frequency: 22
2005-12-21 20:44:21 1524 398 AU # Approval type: Scheduled (Policy)
2005-12-21 20:44:21 1524 398 AU # Scheduled install day/time: Every day
at
4:00
2005-12-21 20:44:21 1524 398 AU # Auto-install minor updates: Yes
(Policy)
2005-12-21 20:44:21 1524 398 Report *********** Report: Initializing
static
reporting data ***********
2005-12-21 20:44:21 1524 398 Report * OS Version = 5.1.2600.2.0.65792
2005-12-21 20:44:21 1524 398 Report * Computer Brand = Dell Inc.
2005-12-21 20:44:21 1524 398 Report * Computer Model = OptiPlex GX280
2005-12-21 20:44:21 1524 398 Report * Bios Revision = A03
2005-12-21 20:44:21 1524 398 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-21 20:44:21 1524 398 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-21 20:44:21 1524 398 Report * Locale ID = 1033
2005-12-21 20:44:21 1524 398 AU #############
2005-12-21 20:44:21 1524 398 AU ## START ## AU: Search for updates
2005-12-21 20:44:21 1524 398 AU #########
2005-12-21 20:44:21 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:21 1524 7c Agent *************
2005-12-21 20:44:21 1524 7c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 20:44:21 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent * Found 0 updates and 0 categories in
search
2005-12-21 20:44:22 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 20:44:22 1524 7c Agent *************
2005-12-21 20:44:22 1524 7c AU >>## RESUMED ## AU: Search for updates
[CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:22 1524 7c AU # 0 updates detected
2005-12-21 20:44:22 1524 7c AU #########
2005-12-21 20:44:22 1524 7c AU ## END ## AU: Search for updates [CallId
= {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:22 1524 7c AU #############
{06568BDC-031F-467F-923B-E6E1B54236FC} 2005-12-21
20:44:21-0600 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0
AutomaticUpdates Success Content Install Reboot completed.
2005-12-21 20:48:23 1524 604 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 20:48:23 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 20:48:26 1524 604 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 20:48:26 1524 604 Report Reporter successfully uploaded 1
events.
2005-12-21 21:22:04 1524 398 AU #############
2005-12-21 21:22:04 1524 398 AU ## START ## AU: Search for updates
2005-12-21 21:22:04 1524 398 AU #########
2005-12-21 21:22:04 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
2005-12-21 21:22:04 1524 604 Agent *************
2005-12-21 21:22:04 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 21:22:04 1524 604 Agent *********
2005-12-21 21:24:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:24:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:26:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:26:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:28:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:28:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:30:09 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-21 21:30:09 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-21 21:30:09 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-21 21:30:09 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-21 21:30:09 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-21 21:30:10 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-21 21:30:10 1524 604 Agent *********
2005-12-21 21:30:10 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 21:30:10 1524 604 Agent *************
2005-12-21 21:30:10 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-21 21:30:10 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
2005-12-21 21:30:10 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-21 21:30:10 1524 604 AU #########
2005-12-21 21:30:10 1524 604 AU ## END ## AU: Search for updates
[CallId
= {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
2005-12-21 21:30:10 1524 604 AU #############
2005-12-21 21:30:10 1524 604 AU AU setting next detection timeout to
2005-12-22 08:30:10
{7C595F02-903F-4BBA-A2C0-8388C50E6CAB} 2005-12-21
21:30:09-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-21 21:33:57 1524 604 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 21:33:57 1524 604 Report Reporter successfully uploaded 1
events.
2005-12-21 23:25:38 1524 704 Agent *************
2005-12-21 23:25:38 1524 704 Agent ** START ** Agent: Finding updates
[CallerId = MBSA]
2005-12-21 23:25:38 1524 704 Agent *********
2005-12-21 23:25:39 1524 704 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-12-21 23:25:39 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 23:25:39 1524 704 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 23:25:42 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:42 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
2005-12-21 23:25:44 1524 704 PT WARNING: faultstring:Fault occurred
ErrorCode:RegistrationRequired(3)
2005-12-21 23:25:44 1524 704 PT WARNING: Message:need to call
RegisterComputer.
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
ID:8d0fd6a3-dd98-46d8-b5e0-c629a933e2d3
2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:44 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:48 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:50 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:53 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:56 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:57 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:58 1524 704 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
2005-12-21 23:26:00 1524 704 Agent *********
2005-12-21 23:26:00 1524 704 Agent ** END ** Agent: Finding updates
[CallerId = MBSA]
2005-12-21 23:26:00 1524 704 Agent *************
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
2005-12-21 23:29:47 1524 604 Report Uploading 2 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 23:29:48 1524 604 Report Reporter successfully uploaded 2
events.
2005-12-22 02:30:10 1524 398 AU #############
2005-12-22 02:30:10 1524 398 AU ## START ## AU: Search for updates
2005-12-22 02:30:10 1524 398 AU #########
2005-12-22 02:30:10 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
2005-12-22 02:30:10 1524 604 Agent *************
2005-12-22 02:30:10 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 02:30:10 1524 604 Agent *********
2005-12-22 02:32:14 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:32:14 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:34:15 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:34:15 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:36:16 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:36:16 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:38:17 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 02:38:17 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-22 02:38:17 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-22 02:38:18 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-22 02:38:18 1524 604 Agent *********
2005-12-22 02:38:18 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 02:38:18 1524 604 Agent *************
2005-12-22 02:38:18 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-22 02:38:18 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
2005-12-22 02:38:18 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-22 02:38:18 1524 604 AU #########
2005-12-22 02:38:18 1524 604 AU ## END ## AU: Search for updates
[CallId
= {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
2005-12-22 02:38:18 1524 604 AU #############
2005-12-22 02:38:18 1524 604 AU AU setting next detection timeout to
2005-12-22 13:38:18
{976FA021-6EFF-48E0-93D7-D4CC85BDFB43} 2005-12-22
02:38:17-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-22 02:42:04 1524 7c PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-22 02:42:04 1524 7c PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-22 02:42:05 1524 7c Report Uploading 1 events using cached cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-22 02:42:05 1524 7c Report Reporter successfully uploaded 1
events.
2005-12-22 04:00:10 1524 398 AU Forced install timer expired for scheduled
install
2005-12-22 07:38:18 1524 398 AU #############
2005-12-22 07:38:18 1524 398 AU ## START ## AU: Search for updates
2005-12-22 07:38:18 1524 398 AU #########
2005-12-22 07:38:18 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
2005-12-22 07:38:18 1524 604 Agent *************
2005-12-22 07:38:18 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 07:38:18 1524 604 Agent *********
2005-12-22 07:40:22 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:40:22 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:42:23 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:42:23 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:44:24 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:44:24 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:46:25 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 07:46:25 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 07:46:25 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-22 07:46:25 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-22 07:46:26 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-22 07:46:26 1524 604 Agent *********
2005-12-22 07:46:26 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 07:46:26 1524 604 Agent *************
2005-12-22 07:46:26 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-22 07:46:26 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
2005-12-22 07:46:26 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-22 07:46:26 1524 604 AU #########
2005-12-22 07:46:26 1524 604 AU ## END ## AU: Search for updates
[CallId
= {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
2005-12-22 07:46:26 1524 604 AU #############
2005-12-22 07:46:26 1524 604 AU AU setting next detection timeout to
2005-12-22 18:46:26
{4A5C405B-7992-46F3-827B-54C28C2F595F} 2005-12-22
07:46:25-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-22 07:50:12 1524 330 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-22 07:50:12 1524 330 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-22 07:50:13 1524 330 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-22 07:50:13 1524 330 Report Reporter successfully uploaded 1
events.
2005-12-22 12:46:26 1524 398 AU #############
2005-12-22 12:46:26 1524 398 AU ## START ## AU: Search for updates
2005-12-22 12:46:26 1524 398 AU #########
2005-12-22 12:46:26 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
2005-12-22 12:46:26 1524 604 Agent *************
2005-12-22 12:46:26 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 12:46:26 1524 604 Agent *********
2005-12-22 12:48:30 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:48:30 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:50:31 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:50:31 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:52:32 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:52:32 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 12:54:33 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-22 12:54:33 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-22 12:54:34 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-22 12:54:34 1524 604 Agent *********
2005-12-22 12:54:34 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-22 12:54:34 1524 604 Agent *************
2005-12-22 12:54:34 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-22 12:54:34 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
2005-12-22 12:54:34 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-22 12:54:34 1524 604 AU #########
2005-12-22 12:54:34 1524 604 AU ## END ## AU: Search for updates
[CallId
= {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
2005-12-22 12:54:34 1524 604 AU #############
2005-12-22 12:54:34 1524 604 AU AU setting next detection timeout to
2005-12-22 23:54:34
{CC4C753B-EBEF-4FEE-8E87-3D2698E9E556} 2005-12-22
12:54:33-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
Jamer
2005-12-23 18:33:02 UTC
Permalink
Thanks for replying. The only thing these computers have in common is that
they connect back to the wsus server via a wireless connection. I thought
that might be the problem, but we have another 50 computers that also connect
via wireless that have no problem. The problem started after we migrated from
sus to wsus.
I ran the wbemtest and was able to make a connection; however I haven't used
this program, so I don't know the syntax to run a query.
I have deleted the registry keys and distribution folder. Here is the new
registry settings and log after restarting wuauserv. Also the client has
shown up in the
unassigned computers with a status of unknown. All of these computers kept
their unknown status until I ran MBSA against them.

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://vc-secure"
"WUStatusServer"="http://vc-secure"

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AutoInstallMinorUpdates"=dword:00000001
"NoAutoUpdate"=dword:00000000
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000004
"UseWUServer"=dword:00000001
"RescheduleWaitTimeEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000f
"DetectionFrequencyEnabled"=dword:00000001
"DetectionFrequency"=dword:00000016
"RebootWarningTimeoutEnabled"=dword:00000001
"RebootWarningTimeout"=dword:00000005
"NoAutoRebootWithLoggedOnUsers"=dword:00000000


2005-12-23 11:55:11 1524 8e8 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2005-12-23 11:55:11 1524 8e8 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-12-23 11:55:11 1524 8e8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:11 1524 8e8 Service *************
2005-12-23 11:55:11 1524 8e8 Service ** START ** Service: Service startup
2005-12-23 11:55:11 1524 8e8 Service *********
2005-12-23 11:55:11 1524 8e8 Agent * WU client version 5.8.0.2469
2005-12-23 11:55:11 1524 8e8 Agent * WARNING: Failed to obtain SusClientId
2005-12-23 11:55:11 1524 8e8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-12-23 11:55:11 1524 8e8 Agent * Access type: No proxy
2005-12-23 11:55:11 1524 8e8 Agent * Network state: Connected
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-23 11:55:56 1524 8e8 Agent * WSUS server: http://vc-secure
2005-12-23 11:55:56 1524 8e8 Agent * WSUS status server: http://vc-secure
2005-12-23 11:55:56 1524 8e8 Agent * Target group: (Unassigned Computers)
2005-12-23 11:55:56 1524 8e8 Agent * Windows Update access disabled: No
2005-12-23 11:55:59 1028 378 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2005-12-23 11:55:59 1028 378 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-12-23 11:55:59 1028 378 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:59 1028 378 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2005-12-23 11:56:00 1028 378 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-12-23 11:56:00 1524 8e8 DnldMgr Download manager restoring 0 downloads
2005-12-23 11:56:00 1524 8e8 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-23 11:56:00 1524 8e8 AU AU setting next detection timeout to
2005-12-23 17:56:00
2005-12-23 11:56:00 1524 8e8 AU # WSUS server: http://vc-secure
2005-12-23 11:56:00 1524 8e8 AU # Detection frequency: 22
2005-12-23 11:56:00 1524 8e8 AU # Approval type: Scheduled (Policy)
2005-12-23 11:56:00 1524 8e8 AU # Scheduled install day/time: Every day at
4:00
2005-12-23 11:56:00 1524 8e8 AU # Auto-install minor updates: Yes (Policy)
2005-12-23 11:56:00 1524 8e8 AU #############
2005-12-23 11:56:00 1524 8e8 AU ## START ## AU: Search for updates
2005-12-23 11:56:00 1524 8e8 AU #########
2005-12-23 11:56:00 1524 8e8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 11:56:00 1524 604 Agent *************
2005-12-23 11:56:00 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 11:56:00 1524 604 Agent *********
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-23 12:04:08 1524 604 Setup FATAL: IsUpdateRequired failed with error
0x80072ee2
2005-12-23 12:04:08 1524 604 Report *********** Report: Initializing static
reporting data ***********
2005-12-23 12:04:08 1524 604 Report * OS Version = 5.1.2600.2.0.65792
2005-12-23 12:04:08 1524 604 Report * Computer Brand = Dell Inc.

2005-12-23 12:04:08 1524 604 Report * Computer Model = OptiPlex GX280

2005-12-23 12:04:08 1524 604 Report * Bios Revision = A03
2005-12-23 12:04:08 1524 604 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-23 12:04:08 1524 604 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-23 12:04:08 1524 604 Report * Locale ID = 1033
2005-12-23 12:04:08 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072ee2
2005-12-23 12:04:08 1524 604 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EE2
2005-12-23 12:04:08 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent *********
2005-12-23 12:04:09 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 12:04:09 1524 604 Agent *************
2005-12-23 12:04:09 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-23 12:04:09 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU # WARNING: Search callback failed, result
= 0x80072EE2
2005-12-23 12:04:09 1524 604 AU #########
2005-12-23 12:04:09 1524 604 AU ## END ## AU: Search for updates [CallId
= {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU #############
2005-12-23 12:04:09 1524 604 AU AU setting next detection timeout to
2005-12-23 23:04:09
2005-12-23 12:04:13 1524 604 Report REPORT EVENT:
{A19A53D5-80C1-49E7-8834-9219C3FFC7CC} 2005-12-23
12:04:08-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-23 12:14:11 1524 604 PT Initializing simple targeting cookie,
clientId = e5b928bd-d4ac-46cd-83ad-8890a95d240a, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-23 12:14:11 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-23 12:14:12 1524 604 Report Uploading 1 events using cached cookie,
reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-23 12:14:12 1524 604 Report Reporter successfully uploaded 1 events.
Post by Lawrence Garvin (MVP)
Actually, it isreporting its status... it's just that the status being
reported is inaccurate, because the client is unable to successfully execute
a detection.
We see from the Client Diagnostic Tool that the CDT was able to connect to
the server, and verified the presence of the necessary files in the
selfupdate folder.
Post by Jamer
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
There have been a lot of things going on with this machine, and knowing the
time line of changes that were made, so I can understand how they fit into
the anomalies in this log, would be helpful.
Post by Jamer
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
0x8024400d - SUS E PT SOAP CLIENT
The message was malformed or incomplete
On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
error, which, during the beta, was traced to a failure in the WMI subsystem.
This issue was supposed to have been fixed for the release code, but the
occasional recurrence of the issue suggests that it has not. Check this list
http://www.wsuswiki.com/SOAPFault0x00012c
Post by Jamer
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
Here we see the MBSA scan, which actually was able to connect to the
client.asmx webservice. It complained about some issues in the process.
Nevertheless, it did detect four updates.
Post by Jamer
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
At 2:30am, the client initiated another detection cycle, and this time, logs
the '2ee2' error attempting to access the wusetup.cab file.
Post by Jamer
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
0x80072ee2 - ERROR INTERNET TIMEOUT
Your documentation of things you tried says you removed the SusClientId and
reran the detection. Since the posted log segment shows no change in the
ClientID, I'm assuming that 'test' occurred prior to the time of this log.
When you removed the SusClientID from the registry, did you also remove the
other two values contained in the ~\CurrentVersion\WindowsUpdate key? After
removing the value(s), did you -restart- the Automatic Updates service?
Is there anything special, or unique, about these 30 systems, that's not the
case with the other 270? Because you have 270 of 300 systems working, logic
dictates that the problem is on the client-side; however, with that many
clients malfunctioning, it also suggests that the problem is not a quirk
with the config of one client, but perhaps something systemic.
1. Stop the Automatic Updates service.
2. Delete the registry key
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate in its
entirety.
3. Delete the registry key
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate in its entirety.
4. Run 'gpupdate /force /target:computer' to reload the registry from the
applicable Group Policy.
5. Export the registry key
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate and post it here.
6. Delete the %windir%\SoftwareDistribution folder (again).
7. Rename the %windir%\WindowsUpdate.log (do not delete it, we may need
what's there for additional diagnostics information)
8. Restart the Automatic Updates service.
WAIT 30 MINUTES.
9. Post the complete %windir%\WindowsUpdate.log along with the registry
export from step #5.
Post by Jamer
Have 30 computers out of 300; mixed (2k sp4 & xp sp2) that are not reporting
their status. They contact everyday. I'm including part of the windowsupdate
log and the results from client diag test. I ran MBSA on those computers and
specified to scan against our wsus server. After the scans completed, the
computers reported their status. That was the only time they have reported
in. They are logging the same error message "Error: Agent failed detecting
with reason: 0x80072ee2"
I've read everything I can find on this error and have tried everything
offered.
verified machines can receive updates from ms site
disabled firewall on xp2 machines
cleaned temp ie files and removed proxy settings
pinged proxy server
removed client id in registry and ran wauclt /detectnow
reregistered dlls
rename softwaredistribution folder and removed datastore folder
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy
ftp=10.10.0.56:8080;gopher=10.10.0.56:8080;http=10.10.0.56:8080
User IE ProxyByPass
10.10.0.34;<local>
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Agent: Finding updates [CallerId = AutomaticUpdates]
2005-12-21 16:21:52 1496 5e8 Agent *************
2005-12-21 16:21:52 1496 5e8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-21 16:21:52 1496 5e8 AU >>## RESUMED ## AU: Search for updates
[CallId = {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-21 16:21:52 1496 5e8 AU #########
2005-12-21 16:21:52 1496 5e8 AU ## END ## AU: Search for updates
[CallId
= {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU #############
2005-12-21 16:21:52 1496 5e8 AU AU setting next detection timeout to
2005-12-22 03:21:52
{6AC5FF28-DFAF-406B-A3CE-EE3C7180F002} 2005-12-21
16:21:51-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-21 16:26:17 1496 6e4 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-21 16:26:17 1496 6e4 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 16:26:17 1496 6e4 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 16:26:17 1496 6e4 Report Reporter successfully uploaded 1
events.
2005-12-21 20:43:19 1496 5a4 AU AU Restart required....
2005-12-21 20:43:19 1496 374 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:43:19 1496 374 AU # WSUS server: http://vc-secure
2005-12-21 20:43:19 1496 374 AU # Detection frequency: 22
2005-12-21 20:43:19 1496 374 AU # Approval type: Scheduled (Policy)
2005-12-21 20:43:19 1496 374 AU # Scheduled install day/time: Every day
at
4:00
2005-12-21 20:43:19 1496 374 AU # Auto-install minor updates: Yes
(Policy)
2005-12-21 20:43:19 1496 374 AU # AU is paused, not initializing any
handlers
2005-12-21 20:43:24 1496 374 Service *********
2005-12-21 20:43:24 1496 374 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-12-21 20:43:24 1496 374 Service *************
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-21 20:43:33 1524 398 Service *************
2005-12-21 20:43:33 1524 398 Service ** START ** Service: Service startup
2005-12-21 20:43:33 1524 398 Service *********
2005-12-21 20:43:33 1524 398 Agent * WU client version 5.8.0.2469
2005-12-21 20:43:33 1524 398 Agent * SusClientId =
'4cf3f386-b5d2-484c-bbc3-f3afe50703f8'
C:\WINDOWS\SoftwareDistribution
2005-12-21 20:43:33 1524 398 Agent * Access type: No proxy
2005-12-21 20:43:33 1524 398 Agent * Network state: Connected
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-21 20:44:20 1524 398 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-21 20:44:20 1524 398 Agent * Target group: (Unassigned
Computers)
2005-12-21 20:44:20 1524 398 Agent * Windows Update access disabled: No
2005-12-21 20:44:21 1524 398 DnldMgr Download manager restoring 0
downloads
2005-12-21 20:44:21 1524 398 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:44:21 1524 398 AU # WSUS server: http://vc-secure
2005-12-21 20:44:21 1524 398 AU # Detection frequency: 22
2005-12-21 20:44:21 1524 398 AU # Approval type: Scheduled (Policy)
2005-12-21 20:44:21 1524 398 AU # Scheduled install day/time: Every day
at
4:00
2005-12-21 20:44:21 1524 398 AU # Auto-install minor updates: Yes
(Policy)
2005-12-21 20:44:21 1524 398 Report *********** Report: Initializing
static
reporting data ***********
2005-12-21 20:44:21 1524 398 Report * OS Version = 5.1.2600.2.0.65792
2005-12-21 20:44:21 1524 398 Report * Computer Brand = Dell Inc.
2005-12-21 20:44:21 1524 398 Report * Computer Model = OptiPlex GX280
2005-12-21 20:44:21 1524 398 Report * Bios Revision = A03
2005-12-21 20:44:21 1524 398 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-21 20:44:21 1524 398 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-21 20:44:21 1524 398 Report * Locale ID = 1033
2005-12-21 20:44:21 1524 398 AU #############
2005-12-21 20:44:21 1524 398 AU ## START ## AU: Search for updates
2005-12-21 20:44:21 1524 398 AU #########
2005-12-21 20:44:21 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:21 1524 7c Agent *************
2005-12-21 20:44:21 1524 7c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 20:44:21 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent * Found 0 updates and 0 categories in
search
2005-12-21 20:44:22 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent ** END ** Agent: Finding updates
Lawrence Garvin (MVP)
2005-12-24 21:37:00 UTC
Permalink
Post by Jamer
Thanks for replying. The only thing these computers have in common is that
they connect back to the wsus server via a wireless connection.
THAT would be a significant contributing factor, Jamer. We've seen several
instances of issues with data communication between the WUA and the WSUS
server where wireless connections are involved.
Post by Jamer
I thought
that might be the problem, but we have another 50 computers that also connect
via wireless that have no problem.
Wireless connections have a lot of variability and volatility. What works on
computer 'a' at point 'a', may not work correctly on computer 'b' at point
'b', even if point 'b' is a mere few feet away from point 'a'.

For example, how many WAPs are available to support those 50 computers; how
much space (square footage, cubic footage) is serviced by each WAP. What
physical environment exists between these clients and the nearest WAP. How
far is it from this particular client to the nearest WAP, and how many
clients are being serviced by that WAP. Of these 30 dysfunctional clients,
how many WAPs are involved that provide service to them. Do you have any
WAPs that have 100% of the serviced clients working perfectly?
Post by Jamer
The problem started after we migrated from sus to wsus.
Yes.. the architecture of SUS and WSUS are radically different. It is not
practical to compare performance issues based merely on the switch from one
product to the next. The architecture of WSUS, using web services is much
more sensitive to connectivity issues that the old technology of SUS.

I would suggest putting one of these computers on a -wired- connection. If
you can replicate this error on a wired connection, with no other changes to
the client, then I'll abandon the consideration that the issue is wireless
based, and we can continue troubleshooting the issue while the client is on
the wire.
Post by Jamer
I ran the wbemtest and was able to make a connection; however I haven't used
this program, so I don't know the syntax to run a query.
I have deleted the registry keys and distribution folder. Here is the new
registry settings and log after restarting wuauserv. Also the client has
shown up in the
unassigned computers with a status of unknown. All of these computers kept
their unknown status until I ran MBSA against them.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://vc-secure"
"WUStatusServer"="http://vc-secure"
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AutoInstallMinorUpdates"=dword:00000001
"NoAutoUpdate"=dword:00000000
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000004
"UseWUServer"=dword:00000001
"RescheduleWaitTimeEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000f
"DetectionFrequencyEnabled"=dword:00000001
"DetectionFrequency"=dword:00000016
"RebootWarningTimeoutEnabled"=dword:00000001
"RebootWarningTimeout"=dword:00000005
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:11 1524 8e8 Service *************
2005-12-23 11:55:11 1524 8e8 Service ** START ** Service: Service startup
2005-12-23 11:55:11 1524 8e8 Service *********
2005-12-23 11:55:11 1524 8e8 Agent * WU client version 5.8.0.2469
2005-12-23 11:55:11 1524 8e8 Agent * WARNING: Failed to obtain
SusClientId
C:\WINDOWS\SoftwareDistribution
2005-12-23 11:55:11 1524 8e8 Agent * Access type: No proxy
2005-12-23 11:55:11 1524 8e8 Agent * Network state: Connected
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-23 11:55:56 1524 8e8 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-23 11:55:56 1524 8e8 Agent * Target group: (Unassigned
Computers)
2005-12-23 11:55:56 1524 8e8 Agent * Windows Update access disabled: No
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:59 1028 378 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2005-12-23 11:56:00 1028 378 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-12-23 11:56:00 1524 8e8 DnldMgr Download manager restoring 0
downloads
2005-12-23 11:56:00 1524 8e8 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-23 11:56:00 1524 8e8 AU AU setting next detection timeout to
2005-12-23 17:56:00
2005-12-23 11:56:00 1524 8e8 AU # WSUS server: http://vc-secure
2005-12-23 11:56:00 1524 8e8 AU # Detection frequency: 22
2005-12-23 11:56:00 1524 8e8 AU # Approval type: Scheduled (Policy)
2005-12-23 11:56:00 1524 8e8 AU # Scheduled install day/time: Every day
at
4:00
2005-12-23 11:56:00 1524 8e8 AU # Auto-install minor updates: Yes
(Policy)
2005-12-23 11:56:00 1524 8e8 AU #############
2005-12-23 11:56:00 1524 8e8 AU ## START ## AU: Search for updates
2005-12-23 11:56:00 1524 8e8 AU #########
2005-12-23 11:56:00 1524 8e8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 11:56:00 1524 604 Agent *************
2005-12-23 11:56:00 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 11:56:00 1524 604 Agent *********
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-23 12:04:08 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-23 12:04:08 1524 604 Report *********** Report: Initializing
static
reporting data ***********
2005-12-23 12:04:08 1524 604 Report * OS Version = 5.1.2600.2.0.65792
2005-12-23 12:04:08 1524 604 Report * Computer Brand = Dell Inc.
2005-12-23 12:04:08 1524 604 Report * Computer Model = OptiPlex GX280
2005-12-23 12:04:08 1524 604 Report * Bios Revision = A03
2005-12-23 12:04:08 1524 604 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-23 12:04:08 1524 604 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-23 12:04:08 1524 604 Report * Locale ID = 1033
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-23 12:04:08 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent *********
2005-12-23 12:04:09 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 12:04:09 1524 604 Agent *************
2005-12-23 12:04:09 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-23 12:04:09 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-23 12:04:09 1524 604 AU #########
2005-12-23 12:04:09 1524 604 AU ## END ## AU: Search for updates
[CallId
= {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU #############
2005-12-23 12:04:09 1524 604 AU AU setting next detection timeout to
2005-12-23 23:04:09
{A19A53D5-80C1-49E7-8834-9219C3FFC7CC} 2005-12-23
12:04:08-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-23 12:14:11 1524 604 PT Initializing simple targeting cookie,
clientId = e5b928bd-d4ac-46cd-83ad-8890a95d240a, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-23 12:14:11 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-23 12:14:12 1524 604 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-23 12:14:12 1524 604 Report Reporter successfully uploaded 1
events.
Post by Lawrence Garvin (MVP)
Actually, it isreporting its status... it's just that the status being
reported is inaccurate, because the client is unable to successfully execute
a detection.
We see from the Client Diagnostic Tool that the CDT was able to connect to
the server, and verified the presence of the necessary files in the
selfupdate folder.
Post by Jamer
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
There have been a lot of things going on with this machine, and knowing the
time line of changes that were made, so I can understand how they fit into
the anomalies in this log, would be helpful.
Post by Jamer
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS
name
=
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status
code
=
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
0x8024400d - SUS E PT SOAP CLIENT
The message was malformed or incomplete
On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
error, which, during the beta, was traced to a failure in the WMI subsystem.
This issue was supposed to have been fixed for the release code, but the
occasional recurrence of the issue suggests that it has not. Check this list
http://www.wsuswiki.com/SOAPFault0x00012c
Post by Jamer
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
Here we see the MBSA scan, which actually was able to connect to the
client.asmx webservice. It complained about some issues in the process.
Nevertheless, it did detect four updates.
Post by Jamer
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
At 2:30am, the client initiated another detection cycle, and this time, logs
the '2ee2' error attempting to access the wusetup.cab file.
Post by Jamer
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-22 12:54:33 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
0x80072ee2 - ERROR INTERNET TIMEOUT
Your documentation of things you tried says you removed the SusClientId and
reran the detection. Since the posted log segment shows no change in the
ClientID, I'm assuming that 'test' occurred prior to the time of this log.
When you removed the SusClientID from the registry, did you also remove the
other two values contained in the ~\CurrentVersion\WindowsUpdate key? After
removing the value(s), did you -restart- the Automatic Updates service?
Is there anything special, or unique, about these 30 systems, that's not the
case with the other 270? Because you have 270 of 300 systems working, logic
dictates that the problem is on the client-side; however, with that many
clients malfunctioning, it also suggests that the problem is not a quirk
with the config of one client, but perhaps something systemic.
1. Stop the Automatic Updates service.
2. Delete the registry key
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate in its
entirety.
3. Delete the registry key
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate in its entirety.
4. Run 'gpupdate /force /target:computer' to reload the registry from the
applicable Group Policy.
5. Export the registry key
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate and post it here.
6. Delete the %windir%\SoftwareDistribution folder (again).
7. Rename the %windir%\WindowsUpdate.log (do not delete it, we may need
what's there for additional diagnostics information)
8. Restart the Automatic Updates service.
WAIT 30 MINUTES.
9. Post the complete %windir%\WindowsUpdate.log along with the registry
export from step #5.
Post by Jamer
Have 30 computers out of 300; mixed (2k sp4 & xp sp2) that are not reporting
their status. They contact everyday. I'm including part of the windowsupdate
log and the results from client diag test. I ran MBSA on those
computers
and
specified to scan against our wsus server. After the scans completed, the
computers reported their status. That was the only time they have reported
in. They are logging the same error message "Error: Agent failed detecting
with reason: 0x80072ee2"
I've read everything I can find on this error and have tried everything
offered.
verified machines can receive updates from ms site
disabled firewall on xp2 machines
cleaned temp ie files and removed proxy settings
pinged proxy server
removed client id in registry and ran wauclt /detectnow
reregistered dlls
rename softwaredistribution folder and removed datastore folder
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy
ftp=10.10.0.56:8080;gopher=10.10.0.56:8080;http=10.10.0.56:8080
User IE ProxyByPass
10.10.0.34;<local>
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
Agent: Finding updates [CallerId = AutomaticUpdates]
2005-12-21 16:21:52 1496 5e8 Agent *************
2005-12-21 16:21:52 1496 5e8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-21 16:21:52 1496 5e8 AU >>## RESUMED ## AU: Search for updates
[CallId = {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-21 16:21:52 1496 5e8 AU #########
2005-12-21 16:21:52 1496 5e8 AU ## END ## AU: Search for updates
[CallId
= {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
2005-12-21 16:21:52 1496 5e8 AU #############
2005-12-21 16:21:52 1496 5e8 AU AU setting next detection timeout to
2005-12-22 03:21:52
{6AC5FF28-DFAF-406B-A3CE-EE3C7180F002} 2005-12-21
16:21:51-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-21 16:26:17 1496 6e4 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS
name
=
animal01.health.internal.vctx.org
2005-12-21 16:26:17 1496 6e4 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-21 16:26:17 1496 6e4 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-21 16:26:17 1496 6e4 Report Reporter successfully uploaded 1
events.
2005-12-21 20:43:19 1496 5a4 AU AU Restart required....
2005-12-21 20:43:19 1496 374 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:43:19 1496 374 AU # WSUS server: http://vc-secure
2005-12-21 20:43:19 1496 374 AU # Detection frequency: 22
2005-12-21 20:43:19 1496 374 AU # Approval type: Scheduled (Policy)
2005-12-21 20:43:19 1496 374 AU # Scheduled install day/time: Every day
at
4:00
2005-12-21 20:43:19 1496 374 AU # Auto-install minor updates: Yes
(Policy)
2005-12-21 20:43:19 1496 374 AU # AU is paused, not initializing any
handlers
2005-12-21 20:43:24 1496 374 Service *********
2005-12-21 20:43:24 1496 374 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-12-21 20:43:24 1496 374 Service *************
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-21 20:43:33 1524 398 Service *************
2005-12-21 20:43:33 1524 398 Service ** START ** Service: Service startup
2005-12-21 20:43:33 1524 398 Service *********
2005-12-21 20:43:33 1524 398 Agent * WU client version 5.8.0.2469
2005-12-21 20:43:33 1524 398 Agent * SusClientId =
'4cf3f386-b5d2-484c-bbc3-f3afe50703f8'
C:\WINDOWS\SoftwareDistribution
2005-12-21 20:43:33 1524 398 Agent * Access type: No proxy
2005-12-21 20:43:33 1524 398 Agent * Network state: Connected
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-21 20:44:20 1524 398 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-21 20:44:20 1524 398 Agent * Target group: (Unassigned
Computers)
2005-12-21 20:44:20 1524 398 Agent * Windows Update access disabled: No
2005-12-21 20:44:21 1524 398 DnldMgr Download manager restoring 0
downloads
2005-12-21 20:44:21 1524 398 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-21 20:44:21 1524 398 AU # WSUS server: http://vc-secure
2005-12-21 20:44:21 1524 398 AU # Detection frequency: 22
2005-12-21 20:44:21 1524 398 AU # Approval type: Scheduled (Policy)
2005-12-21 20:44:21 1524 398 AU # Scheduled install day/time: Every day
at
4:00
2005-12-21 20:44:21 1524 398 AU # Auto-install minor updates: Yes
(Policy)
2005-12-21 20:44:21 1524 398 Report *********** Report: Initializing
static
reporting data ***********
2005-12-21 20:44:21 1524 398 Report * OS Version = 5.1.2600.2.0.65792
2005-12-21 20:44:21 1524 398 Report * Computer Brand = Dell Inc.
2005-12-21 20:44:21 1524 398 Report * Computer Model = OptiPlex GX280
2005-12-21 20:44:21 1524 398 Report * Bios Revision = A03
2005-12-21 20:44:21 1524 398 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-21 20:44:21 1524 398 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-21 20:44:21 1524 398 Report * Locale ID = 1033
2005-12-21 20:44:21 1524 398 AU #############
2005-12-21 20:44:21 1524 398 AU ## START ## AU: Search for updates
2005-12-21 20:44:21 1524 398 AU #########
2005-12-21 20:44:21 1524 398 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
2005-12-21 20:44:21 1524 7c Agent *************
2005-12-21 20:44:21 1524 7c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-21 20:44:21 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent * Found 0 updates and 0 categories in
search
2005-12-21 20:44:22 1524 7c Agent *********
2005-12-21 20:44:22 1524 7c Agent ** END ** Agent: Finding updates
Jamer
2005-12-25 03:49:02 UTC
Permalink
I guess I should have been more specific. We are using a wireless connection
as our wan link, all of our computers connect normally thru lan interfaces.
But you are right about causing problems making the connection. Your last
post got me to thinking about the wireless, and on a whim I changed the mtu
on a couple of the computers and viola, they are communicating properly. I
still need to check and make sure they download and install their updates.
I've got my fingers crossed. Thanks for all of you help
Post by Lawrence Garvin (MVP)
Post by Jamer
Thanks for replying. The only thing these computers have in common is that
they connect back to the wsus server via a wireless connection.
THAT would be a significant contributing factor, Jamer. We've seen several
instances of issues with data communication between the WUA and the WSUS
server where wireless connections are involved.
Post by Jamer
I thought
that might be the problem, but we have another 50 computers that also connect
via wireless that have no problem.
Wireless connections have a lot of variability and volatility. What works on
computer 'a' at point 'a', may not work correctly on computer 'b' at point
'b', even if point 'b' is a mere few feet away from point 'a'.
For example, how many WAPs are available to support those 50 computers; how
much space (square footage, cubic footage) is serviced by each WAP. What
physical environment exists between these clients and the nearest WAP. How
far is it from this particular client to the nearest WAP, and how many
clients are being serviced by that WAP. Of these 30 dysfunctional clients,
how many WAPs are involved that provide service to them. Do you have any
WAPs that have 100% of the serviced clients working perfectly?
Post by Jamer
The problem started after we migrated from sus to wsus.
Yes.. the architecture of SUS and WSUS are radically different. It is not
practical to compare performance issues based merely on the switch from one
product to the next. The architecture of WSUS, using web services is much
more sensitive to connectivity issues that the old technology of SUS.
I would suggest putting one of these computers on a -wired- connection. If
you can replicate this error on a wired connection, with no other changes to
the client, then I'll abandon the consideration that the issue is wireless
based, and we can continue troubleshooting the issue while the client is on
the wire.
Post by Jamer
I ran the wbemtest and was able to make a connection; however I haven't used
this program, so I don't know the syntax to run a query.
I have deleted the registry keys and distribution folder. Here is the new
registry settings and log after restarting wuauserv. Also the client has
shown up in the
unassigned computers with a status of unknown. All of these computers kept
their unknown status until I ran MBSA against them.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://vc-secure"
"WUStatusServer"="http://vc-secure"
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AutoInstallMinorUpdates"=dword:00000001
"NoAutoUpdate"=dword:00000000
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000004
"UseWUServer"=dword:00000001
"RescheduleWaitTimeEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000f
"DetectionFrequencyEnabled"=dword:00000001
"DetectionFrequency"=dword:00000016
"RebootWarningTimeoutEnabled"=dword:00000001
"RebootWarningTimeout"=dword:00000005
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:11 1524 8e8 Service *************
2005-12-23 11:55:11 1524 8e8 Service ** START ** Service: Service startup
2005-12-23 11:55:11 1524 8e8 Service *********
2005-12-23 11:55:11 1524 8e8 Agent * WU client version 5.8.0.2469
2005-12-23 11:55:11 1524 8e8 Agent * WARNING: Failed to obtain
SusClientId
C:\WINDOWS\SoftwareDistribution
2005-12-23 11:55:11 1524 8e8 Agent * Access type: No proxy
2005-12-23 11:55:11 1524 8e8 Agent * Network state: Connected
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-23 11:55:56 1524 8e8 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-23 11:55:56 1524 8e8 Agent * Target group: (Unassigned
Computers)
2005-12-23 11:55:56 1524 8e8 Agent * Windows Update access disabled: No
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:59 1028 378 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2005-12-23 11:56:00 1028 378 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-12-23 11:56:00 1524 8e8 DnldMgr Download manager restoring 0
downloads
2005-12-23 11:56:00 1524 8e8 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-23 11:56:00 1524 8e8 AU AU setting next detection timeout to
2005-12-23 17:56:00
2005-12-23 11:56:00 1524 8e8 AU # WSUS server: http://vc-secure
2005-12-23 11:56:00 1524 8e8 AU # Detection frequency: 22
2005-12-23 11:56:00 1524 8e8 AU # Approval type: Scheduled (Policy)
2005-12-23 11:56:00 1524 8e8 AU # Scheduled install day/time: Every day
at
4:00
2005-12-23 11:56:00 1524 8e8 AU # Auto-install minor updates: Yes
(Policy)
2005-12-23 11:56:00 1524 8e8 AU #############
2005-12-23 11:56:00 1524 8e8 AU ## START ## AU: Search for updates
2005-12-23 11:56:00 1524 8e8 AU #########
2005-12-23 11:56:00 1524 8e8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 11:56:00 1524 604 Agent *************
2005-12-23 11:56:00 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 11:56:00 1524 604 Agent *********
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-23 12:04:08 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-23 12:04:08 1524 604 Report *********** Report: Initializing
static
reporting data ***********
2005-12-23 12:04:08 1524 604 Report * OS Version = 5.1.2600.2.0.65792
2005-12-23 12:04:08 1524 604 Report * Computer Brand = Dell Inc.
2005-12-23 12:04:08 1524 604 Report * Computer Model = OptiPlex GX280
2005-12-23 12:04:08 1524 604 Report * Bios Revision = A03
2005-12-23 12:04:08 1524 604 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-23 12:04:08 1524 604 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-23 12:04:08 1524 604 Report * Locale ID = 1033
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-23 12:04:08 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent *********
2005-12-23 12:04:09 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 12:04:09 1524 604 Agent *************
2005-12-23 12:04:09 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-23 12:04:09 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-23 12:04:09 1524 604 AU #########
2005-12-23 12:04:09 1524 604 AU ## END ## AU: Search for updates
[CallId
= {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU #############
2005-12-23 12:04:09 1524 604 AU AU setting next detection timeout to
2005-12-23 23:04:09
{A19A53D5-80C1-49E7-8834-9219C3FFC7CC} 2005-12-23
12:04:08-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-23 12:14:11 1524 604 PT Initializing simple targeting cookie,
clientId = e5b928bd-d4ac-46cd-83ad-8890a95d240a, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-23 12:14:11 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-23 12:14:12 1524 604 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-23 12:14:12 1524 604 Report Reporter successfully uploaded 1
events.
Post by Lawrence Garvin (MVP)
Actually, it isreporting its status... it's just that the status being
reported is inaccurate, because the client is unable to successfully execute
a detection.
We see from the Client Diagnostic Tool that the CDT was able to connect to
the server, and verified the presence of the necessary files in the
selfupdate folder.
Post by Jamer
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
There have been a lot of things going on with this machine, and knowing the
time line of changes that were made, so I can understand how they fit into
the anomalies in this log, would be helpful.
Post by Jamer
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS
name
=
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status
code
=
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
0x8024400d - SUS E PT SOAP CLIENT
The message was malformed or incomplete
On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
error, which, during the beta, was traced to a failure in the WMI subsystem.
This issue was supposed to have been fixed for the release code, but the
occasional recurrence of the issue suggests that it has not. Check this list
http://www.wsuswiki.com/SOAPFault0x00012c
Post by Jamer
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
Here we see the MBSA scan, which actually was able to connect to the
client.asmx webservice. It complained about some issues in the process.
Nevertheless, it did detect four updates.
Post by Jamer
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
At 2:30am, the client initiated another detection cycle, and this time, logs
the '2ee2' error attempting to access the wusetup.cab file.
Post by Jamer
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
Jamer
2005-12-26 05:31:02 UTC
Permalink
I was wondering what solutions are available other than adjusting the mtu. I
have to adjust the settings to 1300, which to me seems too low.
Post by Lawrence Garvin (MVP)
Post by Jamer
Thanks for replying. The only thing these computers have in common is that
they connect back to the wsus server via a wireless connection.
THAT would be a significant contributing factor, Jamer. We've seen several
instances of issues with data communication between the WUA and the WSUS
server where wireless connections are involved.
Post by Jamer
I thought
that might be the problem, but we have another 50 computers that also connect
via wireless that have no problem.
Wireless connections have a lot of variability and volatility. What works on
computer 'a' at point 'a', may not work correctly on computer 'b' at point
'b', even if point 'b' is a mere few feet away from point 'a'.
For example, how many WAPs are available to support those 50 computers; how
much space (square footage, cubic footage) is serviced by each WAP. What
physical environment exists between these clients and the nearest WAP. How
far is it from this particular client to the nearest WAP, and how many
clients are being serviced by that WAP. Of these 30 dysfunctional clients,
how many WAPs are involved that provide service to them. Do you have any
WAPs that have 100% of the serviced clients working perfectly?
Post by Jamer
The problem started after we migrated from sus to wsus.
Yes.. the architecture of SUS and WSUS are radically different. It is not
practical to compare performance issues based merely on the switch from one
product to the next. The architecture of WSUS, using web services is much
more sensitive to connectivity issues that the old technology of SUS.
I would suggest putting one of these computers on a -wired- connection. If
you can replicate this error on a wired connection, with no other changes to
the client, then I'll abandon the consideration that the issue is wireless
based, and we can continue troubleshooting the issue while the client is on
the wire.
Post by Jamer
I ran the wbemtest and was able to make a connection; however I haven't used
this program, so I don't know the syntax to run a query.
I have deleted the registry keys and distribution folder. Here is the new
registry settings and log after restarting wuauserv. Also the client has
shown up in the
unassigned computers with a status of unknown. All of these computers kept
their unknown status until I ran MBSA against them.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://vc-secure"
"WUStatusServer"="http://vc-secure"
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AutoInstallMinorUpdates"=dword:00000001
"NoAutoUpdate"=dword:00000000
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000004
"UseWUServer"=dword:00000001
"RescheduleWaitTimeEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000f
"DetectionFrequencyEnabled"=dword:00000001
"DetectionFrequency"=dword:00000016
"RebootWarningTimeoutEnabled"=dword:00000001
"RebootWarningTimeout"=dword:00000005
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:11 1524 8e8 Service *************
2005-12-23 11:55:11 1524 8e8 Service ** START ** Service: Service startup
2005-12-23 11:55:11 1524 8e8 Service *********
2005-12-23 11:55:11 1524 8e8 Agent * WU client version 5.8.0.2469
2005-12-23 11:55:11 1524 8e8 Agent * WARNING: Failed to obtain
SusClientId
C:\WINDOWS\SoftwareDistribution
2005-12-23 11:55:11 1524 8e8 Agent * Access type: No proxy
2005-12-23 11:55:11 1524 8e8 Agent * Network state: Connected
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-23 11:55:56 1524 8e8 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-23 11:55:56 1524 8e8 Agent * Target group: (Unassigned
Computers)
2005-12-23 11:55:56 1524 8e8 Agent * Windows Update access disabled: No
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:59 1028 378 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2005-12-23 11:56:00 1028 378 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-12-23 11:56:00 1524 8e8 DnldMgr Download manager restoring 0
downloads
2005-12-23 11:56:00 1524 8e8 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-23 11:56:00 1524 8e8 AU AU setting next detection timeout to
2005-12-23 17:56:00
2005-12-23 11:56:00 1524 8e8 AU # WSUS server: http://vc-secure
2005-12-23 11:56:00 1524 8e8 AU # Detection frequency: 22
2005-12-23 11:56:00 1524 8e8 AU # Approval type: Scheduled (Policy)
2005-12-23 11:56:00 1524 8e8 AU # Scheduled install day/time: Every day
at
4:00
2005-12-23 11:56:00 1524 8e8 AU # Auto-install minor updates: Yes
(Policy)
2005-12-23 11:56:00 1524 8e8 AU #############
2005-12-23 11:56:00 1524 8e8 AU ## START ## AU: Search for updates
2005-12-23 11:56:00 1524 8e8 AU #########
2005-12-23 11:56:00 1524 8e8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 11:56:00 1524 604 Agent *************
2005-12-23 11:56:00 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 11:56:00 1524 604 Agent *********
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-23 12:04:08 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-23 12:04:08 1524 604 Report *********** Report: Initializing
static
reporting data ***********
2005-12-23 12:04:08 1524 604 Report * OS Version = 5.1.2600.2.0.65792
2005-12-23 12:04:08 1524 604 Report * Computer Brand = Dell Inc.
2005-12-23 12:04:08 1524 604 Report * Computer Model = OptiPlex GX280
2005-12-23 12:04:08 1524 604 Report * Bios Revision = A03
2005-12-23 12:04:08 1524 604 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-23 12:04:08 1524 604 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-23 12:04:08 1524 604 Report * Locale ID = 1033
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-23 12:04:08 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent *********
2005-12-23 12:04:09 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 12:04:09 1524 604 Agent *************
2005-12-23 12:04:09 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-23 12:04:09 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-23 12:04:09 1524 604 AU #########
2005-12-23 12:04:09 1524 604 AU ## END ## AU: Search for updates
[CallId
= {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU #############
2005-12-23 12:04:09 1524 604 AU AU setting next detection timeout to
2005-12-23 23:04:09
{A19A53D5-80C1-49E7-8834-9219C3FFC7CC} 2005-12-23
12:04:08-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-23 12:14:11 1524 604 PT Initializing simple targeting cookie,
clientId = e5b928bd-d4ac-46cd-83ad-8890a95d240a, target group = , DNS name =
animal01.health.internal.vctx.org
2005-12-23 12:14:11 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-23 12:14:12 1524 604 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-23 12:14:12 1524 604 Report Reporter successfully uploaded 1
events.
Post by Lawrence Garvin (MVP)
Actually, it isreporting its status... it's just that the status being
reported is inaccurate, because the client is unable to successfully execute
a detection.
We see from the Client Diagnostic Tool that the CDT was able to connect to
the server, and verified the presence of the necessary files in the
selfupdate folder.
Post by Jamer
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
There have been a lot of things going on with this machine, and knowing the
time line of changes that were made, so I can understand how they fit into
the anomalies in this log, would be helpful.
Post by Jamer
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS
name
=
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status
code
=
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
0x8024400d - SUS E PT SOAP CLIENT
The message was malformed or incomplete
On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
error, which, during the beta, was traced to a failure in the WMI subsystem.
This issue was supposed to have been fixed for the release code, but the
occasional recurrence of the issue suggests that it has not. Check this list
http://www.wsuswiki.com/SOAPFault0x00012c
Post by Jamer
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
search
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
Here we see the MBSA scan, which actually was able to connect to the
client.asmx webservice. It complained about some issues in the process.
Nevertheless, it did detect four updates.
Post by Jamer
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
At 2:30am, the client initiated another detection cycle, and this time, logs
the '2ee2' error attempting to access the wusetup.cab file.
Post by Jamer
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
Lawrence Garvin (MVP)
2005-12-26 15:38:16 UTC
Permalink
Since you've got a wireless WAN link involved, short of optimizing the -WAN-
link, the only other option would be to put a WSUS server onsite to service
those 30 clients. However, you may even still experience issues with
server-to-server synchronization, so that may not be a 'perfect' solution,
either.

I know very little about wireless WAN, so I'm afraid I won't be much help in
that area.
Post by Jamer
I was wondering what solutions are available other than adjusting the mtu. I
have to adjust the settings to 1300, which to me seems too low.
Post by Lawrence Garvin (MVP)
Post by Jamer
Thanks for replying. The only thing these computers have in common is that
they connect back to the wsus server via a wireless connection.
THAT would be a significant contributing factor, Jamer. We've seen several
instances of issues with data communication between the WUA and the WSUS
server where wireless connections are involved.
Post by Jamer
I thought
that might be the problem, but we have another 50 computers that also connect
via wireless that have no problem.
Wireless connections have a lot of variability and volatility. What works on
computer 'a' at point 'a', may not work correctly on computer 'b' at point
'b', even if point 'b' is a mere few feet away from point 'a'.
For example, how many WAPs are available to support those 50 computers; how
much space (square footage, cubic footage) is serviced by each WAP. What
physical environment exists between these clients and the nearest WAP. How
far is it from this particular client to the nearest WAP, and how many
clients are being serviced by that WAP. Of these 30 dysfunctional clients,
how many WAPs are involved that provide service to them. Do you have any
WAPs that have 100% of the serviced clients working perfectly?
Post by Jamer
The problem started after we migrated from sus to wsus.
Yes.. the architecture of SUS and WSUS are radically different. It is not
practical to compare performance issues based merely on the switch from one
product to the next. The architecture of WSUS, using web services is much
more sensitive to connectivity issues that the old technology of SUS.
I would suggest putting one of these computers on a -wired- connection. If
you can replicate this error on a wired connection, with no other changes to
the client, then I'll abandon the consideration that the issue is wireless
based, and we can continue troubleshooting the issue while the client is on
the wire.
Post by Jamer
I ran the wbemtest and was able to make a connection; however I haven't used
this program, so I don't know the syntax to run a query.
I have deleted the registry keys and distribution folder. Here is the new
registry settings and log after restarting wuauserv. Also the client has
shown up in the
unassigned computers with a status of unknown. All of these computers kept
their unknown status until I ran MBSA against them.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://vc-secure"
"WUStatusServer"="http://vc-secure"
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AutoInstallMinorUpdates"=dword:00000001
"NoAutoUpdate"=dword:00000000
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000004
"UseWUServer"=dword:00000001
"RescheduleWaitTimeEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000f
"DetectionFrequencyEnabled"=dword:00000001
"DetectionFrequency"=dword:00000016
"RebootWarningTimeoutEnabled"=dword:00000001
"RebootWarningTimeout"=dword:00000005
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:11 1524 8e8 Service *************
2005-12-23 11:55:11 1524 8e8 Service ** START ** Service: Service startup
2005-12-23 11:55:11 1524 8e8 Service *********
2005-12-23 11:55:11 1524 8e8 Agent * WU client version 5.8.0.2469
2005-12-23 11:55:11 1524 8e8 Agent * WARNING: Failed to obtain
SusClientId
C:\WINDOWS\SoftwareDistribution
2005-12-23 11:55:11 1524 8e8 Agent * Access type: No proxy
2005-12-23 11:55:11 1524 8e8 Agent * Network state: Connected
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing global
settings cache ***********
2005-12-23 11:55:56 1524 8e8 Agent * WSUS server: http://vc-secure
http://vc-secure
2005-12-23 11:55:56 1524 8e8 Agent * Target group: (Unassigned
Computers)
2005-12-23 11:55:56 1524 8e8 Agent * Windows Update access disabled: No
5.8.0.2469, tz: -0600) ===========
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuaueng.dll
2005-12-23 11:55:59 1028 378 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2005-12-23 11:56:00 1028 378 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-12-23 11:56:00 1524 8e8 DnldMgr Download manager restoring 0
downloads
2005-12-23 11:56:00 1524 8e8 AU ########### AU: Initializing Automatic
Updates ###########
2005-12-23 11:56:00 1524 8e8 AU AU setting next detection timeout to
2005-12-23 17:56:00
2005-12-23 11:56:00 1524 8e8 AU # WSUS server: http://vc-secure
2005-12-23 11:56:00 1524 8e8 AU # Detection frequency: 22
2005-12-23 11:56:00 1524 8e8 AU # Approval type: Scheduled (Policy)
2005-12-23 11:56:00 1524 8e8 AU # Scheduled install day/time: Every day
at
4:00
2005-12-23 11:56:00 1524 8e8 AU # Auto-install minor updates: Yes
(Policy)
2005-12-23 11:56:00 1524 8e8 AU #############
2005-12-23 11:56:00 1524 8e8 AU ## START ## AU: Search for updates
2005-12-23 11:56:00 1524 8e8 AU #########
2005-12-23 11:56:00 1524 8e8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 11:56:00 1524 604 Agent *************
2005-12-23 11:56:00 1524 604 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 11:56:00 1524 604 Agent *********
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
PerformDownload failed. error 0x80072ee2
2005-12-23 12:04:08 1524 604 Misc WARNING: DownloadFileInternal failed for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-23 12:04:08 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
2005-12-23 12:04:08 1524 604 Report *********** Report: Initializing
static
reporting data ***********
2005-12-23 12:04:08 1524 604 Report * OS Version = 5.1.2600.2.0.65792
2005-12-23 12:04:08 1524 604 Report * Computer Brand = Dell Inc.
2005-12-23 12:04:08 1524 604 Report * Computer Model = OptiPlex GX280
2005-12-23 12:04:08 1524 604 Report * Bios Revision = A03
2005-12-23 12:04:08 1524 604 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A03
2005-12-23 12:04:08 1524 604 Report * Bios Release Date =
2004-09-17T00:00:00
2005-12-23 12:04:08 1524 604 Report * Locale ID = 1033
IsUpdateRequired failed: 0x80072ee2
IsUpdateRequired failed, error = 0x80072EE2
2005-12-23 12:04:08 1524 604 Agent * WARNING: Skipping scan, self-update
check returned 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent * WARNING: Exit code = 0x80072EE2
2005-12-23 12:04:09 1524 604 Agent *********
2005-12-23 12:04:09 1524 604 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-12-23 12:04:09 1524 604 Agent *************
2005-12-23 12:04:09 1524 604 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2005-12-23 12:04:09 1524 604 AU >>## RESUMED ## AU: Search for updates
[CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU # WARNING: Search callback failed,
result
= 0x80072EE2
2005-12-23 12:04:09 1524 604 AU #########
2005-12-23 12:04:09 1524 604 AU ## END ## AU: Search for updates
[CallId
= {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
2005-12-23 12:04:09 1524 604 AU #############
2005-12-23 12:04:09 1524 604 AU AU setting next detection timeout to
2005-12-23 23:04:09
{A19A53D5-80C1-49E7-8834-9219C3FFC7CC} 2005-12-23
12:04:08-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2
SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2005-12-23 12:14:11 1524 604 PT Initializing simple targeting cookie,
clientId = e5b928bd-d4ac-46cd-83ad-8890a95d240a, target group = , DNS
name
=
animal01.health.internal.vctx.org
2005-12-23 12:14:11 1524 604 PT Server URL =
http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
2005-12-23 12:14:12 1524 604 Report Uploading 1 events using cached
cookie,
reporting URL =
http://vc-secure/ReportingWebService/ReportingWebService.asmx
2005-12-23 12:14:12 1524 604 Report Reporter successfully uploaded 1
events.
Post by Lawrence Garvin (MVP)
Actually, it isreporting its status... it's just that the status being
reported is inaccurate, because the client is unable to successfully execute
a detection.
We see from the Client Diagnostic Tool that the CDT was able to
connect
to
the server, and verified the presence of the necessary files in the
selfupdate folder.
Post by Jamer
Checking Connection to WSUS/SUS Server
WUServer = http://vc-secure
WUStatusServer = http://vc-secure
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
There have been a lot of things going on with this machine, and
knowing
the
time line of changes that were made, so I can understand how they fit into
the anomalies in this log, would be helpful.
Post by Jamer
2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS
name
=
animal01.health.internal.vctx.org
2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status
code
=
200
2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
0x8024400d - SUS E PT SOAP CLIENT
The message was malformed or incomplete
On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
error, which, during the beta, was traced to a failure in the WMI subsystem.
This issue was supposed to have been fixed for the release code, but the
occasional recurrence of the issue suggests that it has not. Check
this
list
http://www.wsuswiki.com/SOAPFault0x00012c
Post by Jamer
2005-12-21 23:25:58 1524 704 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://vc-secure/ClientWebService/client.asmx
2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
2005-12-21 23:26:00 1524 704 Agent * Added update
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
2005-12-21 23:26:00 1524 704 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7
categories
in
search
{667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Software Synchronization Agent has finished detecting items.
{4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA
Success Pre-Deployment Check Reporting client status.
Here we see the MBSA scan, which actually was able to connect to the
client.asmx webservice. It complained about some issues in the process.
Nevertheless, it did detect four updates.
Post by Jamer
2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal
failed
for
http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with
error
0x80072ee2
At 2:30am, the client initiated another detection cycle, and this
time,
logs
the '2ee2' error attempting to access the wusetup.cab file.
Post by Jamer
2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with
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