Clients not getting updates from WSUS Server

Discussion:

(too old to reply)

bleicht

2009-12-16 20:46:01 UTC

I have a Windows 2003 Server running WSUS 3.2.7600.226. The clients are
showing up in the WSUS console and reporting what updates are needed but they
are not downloading/installing the updates. I have approved the updates, I
have ran wuauclt /detectnow /resetauthorization, I have uninstalled and
reinstalled WSUS but the clients still will not get the updates.

Here the WindowsUpdate.log from client:
2009-12-16 08:56:38:421 1716 b9c Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0500) ===========
2009-12-16 08:56:38:453 1716 b9c Misc = Process:
C:\WINDOWS\System32\svchost.exe
2009-12-16 08:56:39:765 1716 b9c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-12-16 08:56:38:421 1716 b9c Service *************
2009-12-16 08:56:39:765 1716 b9c Service ** START ** Service: Service startup
2009-12-16 08:56:39:765 1716 b9c Service *********
2009-12-16 08:56:39:906 1716 b9c Agent * WU client version 7.4.7600.226
2009-12-16 08:56:39:953 1716 b9c Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2009-12-16 08:56:39:968 1716 b9c Agent * Access type: No proxy
2009-12-16 08:56:39:968 1716 b9c Agent * Network state: Connected
2009-12-16 08:57:40:926 1716 b9c Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-12-16 08:57:41:004 1716 b9c Agent *********** Agent: Initializing
global settings cache ***********
2009-12-16 08:57:41:004 1716 b9c Agent * WSUS server: http://139.126.249.30
2009-12-16 08:57:41:004 1716 b9c Agent * WSUS status server:
http://139.126.249.30
2009-12-16 08:57:41:004 1716 b9c Agent * Target group: (Unassigned
Computers)
2009-12-16 08:57:41:004 1716 b9c Agent * Windows Update access disabled: No
2009-12-16 08:57:41:052 1716 b9c DnldMgr Download manager restoring 0
downloads
2009-12-16 08:57:41:712 1716 b9c AU ########### AU: Initializing Automatic
Updates ###########
2009-12-16 08:57:41:870 1716 b9c AU AU setting next detection timeout to
2009-12-16 13:57:41
2009-12-16 08:57:41:870 1716 b9c AU AU setting next sqm report timeout to
2009-12-16 13:57:41
2009-12-16 08:57:41:901 1716 b9c AU # WSUS server: http://139.126.249.30
2009-12-16 08:57:41:901 1716 b9c AU # Detection frequency: 22
2009-12-16 08:57:41:901 1716 b9c AU # Approval type: Scheduled (Policy)
2009-12-16 08:57:41:901 1716 b9c AU # Scheduled install day/time: Thursday
at 16:00
2009-12-16 08:57:41:901 1716 b9c AU # Auto-install minor updates: Yes
(Policy)
2009-12-16 08:57:42:326 1716 b9c AU Setting AU scheduled install time to
2009-12-17 21:00:00
2009-12-16 08:57:42:625 1716 b9c AU Initializing featured updates
2009-12-16 08:57:42:672 1716 b9c AU Found 0 cached featured updates
2009-12-16 08:57:42:751 1716 b9c AU AU finished delayed initialization
2009-12-16 08:57:46:826 1716 b9c Report *********** Report: Initializing
static reporting data ***********
2009-12-16 08:57:46:826 1716 b9c Report * OS Version = 5.1.2600.3.0.65792
2009-12-16 08:57:46:921 1716 b9c Report * Computer Brand = Dell Inc.
2009-12-16 08:57:46:921 1716 b9c Report * Computer Model = Latitude D620

2009-12-16 08:57:46:921 1716 b9c Report * Bios Revision = A02
2009-12-16 08:57:46:921 1716 b9c Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A02
2009-12-16 08:57:46:936 1716 b9c Report * Bios Release Date =
2006-04-11T00:00:00
2009-12-16 08:57:46:936 1716 b9c Report * Locale ID = 1033
2009-12-16 08:57:51:609 1716 b9c AU AU received policy change subscription
event
2009-12-16 08:57:51:971 1716 b9c AU #############
2009-12-16 08:57:51:971 1716 b9c AU ## START ## AU: Search for updates
2009-12-16 08:57:51:971 1716 b9c AU #########
2009-12-16 08:57:52:963 1716 b9c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {A7F081E4-1F35-4545-914F-35957C959B76}]
2009-12-16 08:57:58:753 1716 71c Agent *************
2009-12-16 08:57:58:753 1716 71c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-12-16 08:57:58:800 1716 71c Agent *********
2009-12-16 08:57:58:800 1716 71c Agent * Online = Yes; Ignore download
priority = No
2009-12-16 08:57:58:800 1716 71c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-12-16 08:57:58:800 1716 71c Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2009-12-16 08:57:58:800 1716 71c Agent * Search Scope = {Machine}
2009-12-16 08:57:58:989 1716 71c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-12-16 08:57:59:524 1716 71c Misc Microsoft signed: Yes
2009-12-16 08:58:02:403 1716 71c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-12-16 08:58:02:419 1716 71c Misc Microsoft signed: Yes
2009-12-16 08:58:04:228 1716 71c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-12-16 08:58:04:339 1716 71c Misc Microsoft signed: Yes
2009-12-16 08:58:04:370 1716 71c Setup *********** Setup: Checking whether
self-update is required ***********
2009-12-16 08:58:04:370 1716 71c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-12-16 08:58:04:590 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-12-16 08:58:04:638 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:05:440 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:05:912 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:05:959 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:069 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:117 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:180 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:180 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:337 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:384 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-12-16 08:58:06:431 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:557 1716 71c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 08:58:06:667 1716 71c Setup * IsUpdateRequired = No
2009-12-16 08:58:13:181 1716 71c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-12-16 08:58:13:213 1716 71c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
2009-12-16 08:58:14:220 1716 71c PT WARNING: Cached cookie has expired or
new PID is available
2009-12-16 08:58:14:220 1716 71c PT Initializing simple targeting cookie,
clientId = 6040d2e1-f300-4baa-bb05-24908425b9dc, target group = , DNS name =
cpc-cnv-leicblt.ds.ad.adp.com
2009-12-16 08:58:14:220 1716 71c PT Server URL =
http://139.126.249.30/SimpleAuthWebService/SimpleAuth.asmx
2009-12-16 08:58:25:627 1716 71c PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-12-16 08:58:25:627 1716 71c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
2009-12-16 08:58:26:729 1716 71c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2009-12-16 08:58:26:729 1716 71c Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2009-12-16 08:58:26:760 1716 71c Agent WARNING: Fail to download eula file
http://139.126.249.30/Content/E6/5333D4F3BE10CE6E7E784A5E11F3023DD1443DE6.txt
with error 0x80244019
2009-12-16 08:58:27:044 1716 71c Agent * Found 0 updates and 49 categories
in search; evaluated appl. rules of 393 out of 655 deployed entities
2009-12-16 08:58:27:059 1716 71c Agent *********
2009-12-16 08:58:27:059 1716 71c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-12-16 08:58:27:059 1716 71c Agent *************
2009-12-16 08:58:27:091 1716 157c AU >>## RESUMED ## AU: Search for
updates [CallId = {A7F081E4-1F35-4545-914F-35957C959B76}]
2009-12-16 08:58:27:091 1716 157c AU # 0 updates detected
2009-12-16 08:58:27:091 1716 157c AU #########
2009-12-16 08:58:27:091 1716 157c AU ## END ## AU: Search for updates
[CallId = {A7F081E4-1F35-4545-914F-35957C959B76}]
2009-12-16 08:58:27:091 1716 157c AU #############
2009-12-16 08:58:27:091 1716 157c AU Featured notifications is disabled.
2009-12-16 08:58:27:091 1716 157c AU AU setting next detection timeout to
2009-12-17 09:51:08
2009-12-16 08:58:27:091 1716 157c AU Setting AU scheduled install time to
2009-12-17 21:00:00
2009-12-16 08:58:32:079 1716 71c Report REPORT EVENT:
{B92F85D4-3A87-4A3F-8041-665DE2AE1FAB} 2009-12-16
08:58:27:044-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2009-12-16 08:58:32:079 1716 71c Report REPORT EVENT:
{F671CC5A-237C-4620-AAC7-9C684B065033} 2009-12-16
08:58:27:059-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-12-16 09:05:26:667 1716 71c Report Uploading 2 events using cached
cookie, reporting URL =
http://139.126.249.30/ReportingWebService/ReportingWebService.asmx
2009-12-16 09:05:52:021 1716 71c Report Reporter successfully uploaded 2
events.
2009-12-16 12:59:39:239 1716 ff8 AU AU found 0 updates for install at shutdown
2009-12-16 12:59:39:255 2476 b1c Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0500) ===========
2009-12-16 12:59:39:255 2476 b1c Misc = Process: C:\WINDOWS\Explorer.EXE
2009-12-16 12:59:39:255 2476 b1c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-12-16 12:59:39:255 2476 b1c Shutdwn Install at shutdown: no updates to
install
2009-12-16 13:00:04:938 1716 b9c AU ########### AU: Uninitializing
Automatic Updates ###########
2009-12-16 13:00:06:532 1716 b9c Service *********
2009-12-16 13:00:06:532 1716 b9c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2009-12-16 13:00:06:532 1716 b9c Service *************
2009-12-16 13:02:09:765 1708 bf4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0500) ===========
2009-12-16 13:02:09:812 1708 bf4 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2009-12-16 13:02:09:812 1708 bf4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-12-16 13:02:09:765 1708 bf4 Service *************
2009-12-16 13:02:09:812 1708 bf4 Service ** START ** Service: Service startup
2009-12-16 13:02:09:812 1708 bf4 Service *********
2009-12-16 13:02:09:843 1708 bf4 Agent * WU client version 7.4.7600.226
2009-12-16 13:02:09:875 1708 bf4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2009-12-16 13:02:09:890 1708 bf4 Agent * Access type: No proxy
2009-12-16 13:02:09:890 1708 bf4 Agent * Network state: Connected
2009-12-16 13:03:08:845 1708 bf4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-12-16 13:03:08:861 1708 bf4 Agent *********** Agent: Initializing
global settings cache ***********
2009-12-16 13:03:08:861 1708 bf4 Agent * WSUS server: http://139.126.249.30
2009-12-16 13:03:08:861 1708 bf4 Agent * WSUS status server:
http://139.126.249.30
2009-12-16 13:03:08:861 1708 bf4 Agent * Target group: (Unassigned
Computers)
2009-12-16 13:03:08:861 1708 bf4 Agent * Windows Update access disabled: No
2009-12-16 13:03:09:127 1708 bf4 DnldMgr Download manager restoring 0
downloads
2009-12-16 13:03:09:755 1708 bf4 AU ########### AU: Initializing Automatic
Updates ###########
2009-12-16 13:03:09:912 1708 bf4 AU AU setting next sqm report timeout to
2009-12-16 18:03:09
2009-12-16 13:03:10:021 1708 bf4 AU # WSUS server: http://139.126.249.30
2009-12-16 13:03:10:021 1708 bf4 AU # Detection frequency: 22
2009-12-16 13:03:10:021 1708 bf4 AU # Approval type: Scheduled (Policy)
2009-12-16 13:03:10:021 1708 bf4 AU # Scheduled install day/time: Thursday
at 16:00
2009-12-16 13:03:10:021 1708 bf4 AU # Auto-install minor updates: Yes
(Policy)
2009-12-16 13:03:10:821 1708 bf4 Agent Switching to hardware-verified
ClientId.
2009-12-16 13:03:11:292 1708 bf4 AU Setting AU scheduled install time to
2009-12-17 21:00:00
2009-12-16 13:03:11:590 1708 bf4 AU Initializing featured updates
2009-12-16 13:03:11:669 1708 bf4 AU Found 0 cached featured updates
2009-12-16 13:03:19:245 1708 bf4 Agent Created new random SusClientId
fa6b7c04-79f3-4c99-84a4-ac00c622040a. Old Id: none.
2009-12-16 13:03:19:245 1708 bf4 Report *********** Report: Initializing
static reporting data ***********
2009-12-16 13:03:19:245 1708 bf4 Report * OS Version = 5.1.2600.3.0.65792
2009-12-16 13:03:19:293 1708 bf4 Report * Computer Brand = Dell Inc.
2009-12-16 13:03:19:293 1708 bf4 Report * Computer Model = Latitude D620

2009-12-16 13:03:19:293 1708 bf4 Report * Bios Revision = A02
2009-12-16 13:03:19:293 1708 bf4 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A02
2009-12-16 13:03:19:308 1708 bf4 Report * Bios Release Date =
2006-04-11T00:00:00
2009-12-16 13:03:19:308 1708 bf4 Report * Locale ID = 1033
2009-12-16 13:03:23:356 1708 bf4 AU AU finished delayed initialization
2009-12-16 13:03:23:387 1708 bf4 AU #############
2009-12-16 13:03:23:387 1708 bf4 AU ## START ## AU: Search for updates
2009-12-16 13:03:23:387 1708 bf4 AU #########
2009-12-16 13:03:23:387 1708 bf4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {67568A42-4B1B-43E4-8327-8699BAD14E6A}]
2009-12-16 13:03:29:725 1708 1068 Report REPORT EVENT:
{E2347D4B-00AA-47AF-ACD0-A204D51D11B7} 2009-12-16
13:03:11:669-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2009-12-16 13:03:29:772 1708 1068 Agent *************
2009-12-16 13:03:29:772 1708 1068 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-12-16 13:03:29:803 1708 1068 Agent *********
2009-12-16 13:03:29:803 1708 1068 Agent * Online = No; Ignore download
priority = No
2009-12-16 13:03:29:803 1708 1068 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-12-16 13:03:29:803 1708 1068 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2009-12-16 13:03:29:803 1708 1068 Agent * Search Scope = {Machine}
2009-12-16 13:03:41:929 1708 1068 Agent * Found 0 updates and 49
categories in search; evaluated appl. rules of 114 out of 655 deployed
entities
2009-12-16 13:03:41:929 1708 1068 Agent *********
2009-12-16 13:03:41:929 1708 1068 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-12-16 13:03:41:929 1708 1068 Agent *************
2009-12-16 13:03:41:945 1708 1078 AU >>## RESUMED ## AU: Search for
updates [CallId = {67568A42-4B1B-43E4-8327-8699BAD14E6A}]
2009-12-16 13:03:41:945 1708 1078 AU # 0 updates detected
2009-12-16 13:03:41:945 1708 1078 AU #########
2009-12-16 13:03:41:945 1708 1078 AU ## END ## AU: Search for updates
[CallId = {67568A42-4B1B-43E4-8327-8699BAD14E6A}]
2009-12-16 13:03:41:945 1708 1078 AU #############
2009-12-16 13:03:41:945 1708 1078 AU Featured notifications is disabled.
2009-12-16 13:03:41:945 1708 1078 AU Setting AU scheduled install time to
2009-12-17 21:00:00
2009-12-16 13:10:35:509 1708 1068 PT WARNING: Cached cookie has expired or
new PID is available
2009-12-16 13:10:35:509 1708 1068 PT Initializing simple targeting cookie,
clientId = fa6b7c04-79f3-4c99-84a4-ac00c622040a, target group = , DNS name =
cpc-cnv-leicblt.ds.ad.adp.com
2009-12-16 13:10:35:509 1708 1068 PT Server URL =
http://139.126.249.30/SimpleAuthWebService/SimpleAuth.asmx
2009-12-16 13:11:04:753 1708 1068 PT WARNING: GetCookie failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2009-12-16 13:11:04:753 1708 1068 PT WARNING: SOAP Fault: 0x00012c
2009-12-16 13:11:04:753 1708 1068 PT WARNING: faultstring:Fault occurred
2009-12-16 13:11:04:753 1708 1068 PT WARNING: ErrorCode:ServerChanged(4)
2009-12-16 13:11:04:753 1708 1068 PT WARNING: Message:Server rolled back
since last call to GetCookie
2009-12-16 13:11:04:753 1708 1068 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2009-12-16 13:11:04:753 1708 1068 PT WARNING:
ID:92832e79-a689-4bef-9798-644c000424f9
2009-12-16 13:11:04:753 1708 1068 PT WARNING: PTError: 0x80244015
2009-12-16 13:11:04:753 1708 1068 PT WARNING: GetCookie_WithRecovery failed
: 0x80244015
2009-12-16 13:11:04:753 1708 1068 PT WARNING: RefreshCookie failed: 0x80244015
2009-12-16 13:11:04:753 1708 1068 PT WARNING: RefreshPTState failed:
0x80244015
2009-12-16 13:11:04:956 1708 1068 PT WARNING: Cached cookie has expired or
new PID is available
2009-12-16 13:11:04:972 1708 1068 PT Initializing simple targeting cookie,
clientId = fa6b7c04-79f3-4c99-84a4-ac00c622040a, target group = , DNS name =
cpc-cnv-leicblt.ds.ad.adp.com
2009-12-16 13:11:04:972 1708 1068 PT Server URL =
http://139.126.249.30/SimpleAuthWebService/SimpleAuth.asmx
2009-12-16 13:11:17:864 1708 1068 Report Uploading 1 events using cached
cookie, reporting URL =
http://139.126.249.30/ReportingWebService/ReportingWebService.asmx
2009-12-16 13:11:17:880 1708 1068 Report Reporter successfully uploaded 1
events.
2009-12-16 13:21:13:251 1708 f9c AU Triggering AU detection through
DetectNow API
2009-12-16 13:21:13:251 1708 f9c AU Triggering Online detection
(non-interactive)
2009-12-16 13:21:13:251 1708 bf4 AU #############
2009-12-16 13:21:13:251 1708 bf4 AU ## START ## AU: Search for updates
2009-12-16 13:21:13:251 1708 bf4 AU #########
2009-12-16 13:21:13:267 1708 bf4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {4298A06D-BC4C-4729-961A-63344D43024E}]
2009-12-16 13:21:13:267 1708 1068 Agent *************
2009-12-16 13:21:13:267 1708 1068 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-12-16 13:21:13:267 1708 1068 Agent *********
2009-12-16 13:21:13:267 1708 1068 Agent * Online = Yes; Ignore download
priority = No
2009-12-16 13:21:13:267 1708 1068 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-12-16 13:21:13:267 1708 1068 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2009-12-16 13:21:13:267 1708 1068 Agent * Search Scope = {Machine}
2009-12-16 13:21:14:501 1708 1068 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-12-16 13:21:14:736 1708 1068 Misc Microsoft signed: Yes
2009-12-16 13:21:14:736 1708 1068 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-12-16 13:21:14:751 1708 1068 Misc Microsoft signed: Yes
2009-12-16 13:21:14:892 1708 1068 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-12-16 13:21:14:908 1708 1068 Misc Microsoft signed: Yes
2009-12-16 13:21:14:923 1708 1068 Setup *********** Setup: Checking whether
self-update is required ***********
2009-12-16 13:21:14:923 1708 1068 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-12-16 13:21:14:970 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-12-16 13:21:14:970 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:001 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:001 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:001 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:001 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:001 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:017 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:033 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:048 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:064 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-12-16 13:21:15:064 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:111 1708 1068 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-16 13:21:15:111 1708 1068 Setup * IsUpdateRequired = No
2009-12-16 13:21:16:361 1708 1068 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-12-16 13:21:16:361 1708 1068 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
2009-12-16 13:21:27:191 1708 1068 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-12-16 13:21:27:191 1708 1068 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
2009-12-16 13:21:27:410 1708 1068 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2009-12-16 13:21:27:410 1708 1068 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2009-12-16 13:21:27:410 1708 1068 Agent WARNING: Fail to download eula file
http://139.126.249.30/Content/E6/5333D4F3BE10CE6E7E784A5E11F3023DD1443DE6.txt
with error 0x80244019
2009-12-16 13:21:27:457 1708 1068 Agent * Found 0 updates and 49
categories in search; evaluated appl. rules of 393 out of 655 deployed
entities
2009-12-16 13:21:27:472 1708 1068 Agent *********
2009-12-16 13:21:27:472 1708 1068 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-12-16 13:21:27:472 1708 1068 Agent *************
2009-12-16 13:21:27:472 1708 ca4 AU >>## RESUMED ## AU: Search for updates
[CallId = {4298A06D-BC4C-4729-961A-63344D43024E}]
2009-12-16 13:21:27:472 1708 ca4 AU # 0 updates detected
2009-12-16 13:21:27:488 1708 ca4 AU #########
2009-12-16 13:21:27:488 1708 ca4 AU ## END ## AU: Search for updates
[CallId = {4298A06D-BC4C-4729-961A-63344D43024E}]
2009-12-16 13:21:27:488 1708 ca4 AU #############
2009-12-16 13:21:27:488 1708 ca4 AU Featured notifications is disabled.
2009-12-16 13:21:27:488 1708 ca4 AU AU setting next detection timeout to
2009-12-17 12:29:00
2009-12-16 13:21:27:488 1708 ca4 AU Setting AU scheduled install time to
2009-12-17 21:00:00
2009-12-16 13:21:32:473 1708 1068 Report REPORT EVENT:
{C0E9EAD6-9DC3-4826-B165-D66C7EAC3023} 2009-12-16
13:21:27:472-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2009-12-16 13:21:32:473 1708 1068 Report REPORT EVENT:
{06ACEB2E-5319-47DA-A770-F68E59C55773} 2009-12-16
13:21:27:472-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-12-16 13:28:37:868 1708 1068 Report Uploading 2 events using cached
cookie, reporting URL =
http://139.126.249.30/ReportingWebService/ReportingWebService.asmx
2009-12-16 13:28:37:884 1708 1068 Report Reporter successfully uploaded 2
events.

Can someone please help me!!

Lawrence Garvin [MVP]

2009-12-16 20:59:30 UTC

Permalink

Post by bleicht
I have a Windows 2003 Server running WSUS 3.2.7600.226. The clients are
showing up in the WSUS console and reporting what updates are needed but they
are not downloading/installing the updates. I have approved the updates, I
have ran wuauclt /detectnow /resetauthorization, I have uninstalled and
reinstalled WSUS but the clients still will not get the updates.

One semantical note... the order of parameters is significant in the
wuauclt.exe command,
the correct command is wuauclt /resetauthorization /detectnow

Post by bleicht
http://139.126.249.30
http://139.126.249.30
2009-12-16 08:57:41:004 1716 b9c Agent * Target group: (Unassigned
Computers)

Are you using client-side targeting (via GP) or server-side targeting?

Post by bleicht
2009-12-16 08:58:14:220 1716 71c PT Initializing simple targeting cookie,
clientId = 6040d2e1-f300-4baa-bb05-24908425b9dc,
target group = ,
DNS name = cpc-cnv-leicblt.ds.ad.adp.com

One concern is that your client is detecting zero updates because it's
scanning "Unassigned Computers" and you have no updates approved for that
group. The answer to this question depends on whether you're using
client-side or server-side targeting.

Post by bleicht
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
SendRequestToServerForFileInformation failed with 0x80190194
ShouldFileBeDownloaded failed with 0x80190194
2009-12-16 08:58:26:760 1716 71c Agent WARNING: Fail to download eula file
http://139.126.249.30/Content/E6/5333D4F3BE10CE6E7E784A5E11F3023DD1443DE6.txt
with error 0x80244019

But, more signifcantly, it would appear you have an incorrect IP Address
configured for your WSUS server, since the WUAgent is reporting an HTTP 404
error trying to find the WSUS server at http://139.126.249.30

Post by bleicht
2009-12-16 13:10:35:509 1708 1068 PT Initializing simple targeting cookie,
clientId = fa6b7c04-79f3-4c99-84a4-ac00c622040a, target group = , DNS name =
cpc-cnv-leicblt.ds.ad.adp.com

Here we see the v7.4 WUAgent has generated a *new* SusClientID . . .

Post by bleicht
2009-12-16 13:10:35:509 1708 1068 PT Server URL =
http://139.126.249.30/SimpleAuthWebService/SimpleAuth.asmx
2009-12-16 13:11:04:753 1708 1068 PT WARNING: GetCookie failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2009-12-16 13:11:04:753 1708 1068 PT WARNING: SOAP Fault: 0x00012c
2009-12-16 13:11:04:753 1708 1068 PT WARNING: faultstring:Fault
occurred
ErrorCode:ServerChanged(4)
2009-12-16 13:11:04:753 1708 1068 PT WARNING: Message:Server rolled
back
since last call to GetCookie
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
ID:92832e79-a689-4bef-9798-644c000424f9
2009-12-16 13:11:04:753 1708 1068 PT WARNING: PTError: 0x80244015

Which is resulting in this well-known 0x8024400D / SOAP 0x12c / 0x80244015
error, which, ironically, is typically traced back to duplicate SusClientID
issues, but is also known to happen in improperly configured database
environments:

http://blogs.technet.com/sus/archive/2008/10/29/wsus-clients-fail-synchronization-with-0x80244015-and-0x8024400d-errors.aspx

Post by bleicht
2009-12-16 13:11:04:972 1708 1068 PT Initializing simple targeting cookie,
clientId = fa6b7c04-79f3-4c99-84a4-ac00c622040a, target group = , DNS name =
cpc-cnv-leicblt.ds.ad.adp.com
2009-12-16 13:11:04:972 1708 1068 PT Server URL =
http://139.126.249.30/SimpleAuthWebService/SimpleAuth.asmx
2009-12-16 13:11:17:864 1708 1068 Report Uploading 1 events using cached
cookie, reporting URL =
http://139.126.249.30/ReportingWebService/ReportingWebService.asmx
2009-12-16 13:11:17:880 1708 1068 Report Reporter successfully uploaded 1
events.

Note that the calls to the ReportingWebService are working perfectly, which
tells me that the earlier HTTP 404 errors may be misleading, or else the
/ClientWebService folder is actually missing from the WSUS server.

Post by bleicht
2009-12-16 13:21:16:361 1708 1068 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-12-16 13:21:16:361 1708 1068 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
2009-12-16 13:21:27:191 1708 1068 PT +++++++++++ PT: Synchronizing
extended
update info +++++++++++
2009-12-16 13:21:27:191 1708 1068 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://139.126.249.30/ClientWebService/client.asmx
SendRequestToServerForFileInformation failed with 0x80190194
ShouldFileBeDownloaded failed with 0x80190194
2009-12-16 13:21:27:410 1708 1068 Agent WARNING: Fail to download eula
file
http://139.126.249.30/Content/E6/5333D4F3BE10CE6E7E784A5E11F3023DD1443DE6.txt
with error 0x80244019
2009-12-16 13:21:27:457 1708 1068 Agent * Found 0 updates and 49
categories in search; evaluated appl. rules of 393 out of 655 deployed
entities

--
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

My Blog: http://onsitechsolutions.spaces.live.com
Microsoft WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

bleicht

2010-01-18 17:10:01 UTC

Permalink

Post by Lawrence Garvin [MVP]

One semantical note... the order of parameters is significant in the
wuauclt.exe command,
the correct command is wuauclt /resetauthorization /detectnow

Post by bleicht
http://139.126.249.30
http://139.126.249.30
2009-12-16 08:57:41:004 1716 b9c Agent * Target group: (Unassigned
Computers)

Are you using client-side targeting (via GP) or server-side targeting?

Post by bleicht
2009-12-16 08:58:14:220 1716 71c PT Initializing simple targeting cookie,
clientId = 6040d2e1-f300-4baa-bb05-24908425b9dc,
target group = ,
DNS name = cpc-cnv-leicblt.ds.ad.adp.com

Post by bleicht
2009-12-16 13:10:35:509 1708 1068 PT Initializing simple targeting cookie,
clientId = fa6b7c04-79f3-4c99-84a4-ac00c622040a, target group = , DNS name =
cpc-cnv-leicblt.ds.ad.adp.com

Here we see the v7.4 WUAgent has generated a *new* SusClientID . . .

Which is resulting in this well-known 0x8024400D / SOAP 0x12c / 0x80244015
error, which, ironically, is typically traced back to duplicate SusClientID
issues, but is also known to happen in improperly configured database
http://blogs.technet.com/sus/archive/2008/10/29/wsus-clients-fail-synchronization-with-0x80244015-and-0x8024400d-errors.aspx

Here's that ugly HTTP 404 error again -- obviously the URL is correct, or
the Reporting would fail -- so I'd suggest inspecting the installation of
WSUS and verifying that it's properly installed and configured.
--
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)
My Blog: http://onsitechsolutions.spaces.live.com
Microsoft WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

I have uninstalled WSUS and IIS and reinstalled both. Now I am having a
different issue. WSUS can Synchronize, but it is failing on the downloading
the updates. We have to go thru a proxy server, which I have put the
information in correctly, but still cannot get updates downloaded.

Billie

Lawrence Garvin [MVP]

2010-01-21 05:47:45 UTC

Permalink

Post by bleicht
I have uninstalled WSUS and IIS and reinstalled both. Now I am having a
different issue. WSUS can Synchronize, but it is failing on the downloading
the updates. We have to go thru a proxy server, which I have put the
information in correctly, but still cannot get updates downloaded.

What is being logged to the Application Event Log on the WSUS Server in
regards to these failed downloads?

--
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2010)

My Blog: http://onsitechsolutions.spaces.live.com
Microsoft WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

bleicht

2010-01-28 16:14:02 UTC

Permalink

Post by Lawrence Garvin [MVP]

What is being logged to the Application Event Log on the WSUS Server in
regards to these failed downloads?

It is saying the Content file download failed: Reason: The supplied proxy
server or bypass list is invalid.

I have set the proxy settings up the same as they have been. It is able to
synchronize, but not download the files.

Server name: abc.de.fgh.com/accelerated_pac_base.pac
Port number: 8080

and then it is set to use my credentials.

Post by Lawrence Garvin [MVP]
--
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2010)
My Blog: http://onsitechsolutions.spaces.live.com
Microsoft WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Lawrence Garvin [MVP]

2010-01-29 18:23:40 UTC

Permalink

Post by bleicht

Post by Lawrence Garvin [MVP]
What is being logged to the Application Event Log on the WSUS Server in
regards to these failed downloads?

It is saying the Content file download failed: Reason: The supplied proxy
server or bypass list is invalid.
I have set the proxy settings up the same as they have been.

Then perhaps they are no longer sufficient. Perhaps your proxy administrator
has inappropriately blocked the download of content at the proxy server? All
of this, of course, is assuming that the proxy name and credentials that you
have configured are, in fact, correct.

Post by bleicht
Server name: abc.de.fgh.com/accelerated_pac_base.pac
Port number: 8080

Also, proxy servers must be able to support simultaneous communications from
a proxy client on both HTTP and HTTPS (SSL) connections. The
synchronization occurs via SSL, but the download occurs using standard
unencrypted HTTP (because all content is digitally signed, so encryption is
unnecessary overhead). I suspect what you'll find is that the proxy server
may be rejecting your non-SSL sessions. If the proxy server can accept both
HTTP and HTTPS requests on port 8080, maintain simultaneous session tracks
for both protocols to the same client, then no additional configuration
outside of the console's Options | Update Source and Proxy Server | Proxy
Server settings dialog.

However, if you need to maintain two separate channels of data flow because
the proxy server needs to manage SSL connections on a port other than 8080,
then you'll need to use the proxycfg.exe utility (on Windows Server 2003) or
netsh winhttp set proxy (on Windows Server 2008) to configure the WinHTTP
proxy to use separate channels for HTTP and HTTPS.

bleicht

2010-02-02 21:17:01 UTC

Permalink

Thank you for your help Lawrence. My WSUS server is now download updates.
Instead of having it go to Microsoft, my WSUS server is downloading them from
another WSUS server. But now it looks like I am back to square one. My pc's
are still not getting updates from the WSUS server. Actually, it looks like
new pc's I have added to the domain are getting updates, just not the
majority of the pc's that were reporting to the WSUS server before we started
having problems.

Here is a client log:

2010-02-02 14:01:26:823 1932 e44 AU ########### AU: Uninitializing
Automatic Updates ###########
2010-02-02 14:01:27:838 1932 e44 Service *********
2010-02-02 14:01:27:838 1932 e44 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2010-02-02 14:01:27:838 1932 e44 Service *************

2010-02-02 14:02:12:933 1932 14f4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0500) ===========
2010-02-02 14:02:12:933 1932 14f4 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2010-02-02 14:02:12:933 1932 14f4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2010-02-02 14:02:12:933 1932 14f4 Service *************
2010-02-02 14:02:12:933 1932 14f4 Service ** START ** Service: Service
startup
2010-02-02 14:02:12:933 1932 14f4 Service *********
2010-02-02 14:02:12:949 1932 14f4 Agent * WU client version 7.4.7600.226
2010-02-02 14:02:12:949 1932 14f4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2010-02-02 14:02:12:949 1932 14f4 Agent * Access type: No proxy
2010-02-02 14:02:12:949 1932 14f4 Agent * Network state: Connected
2010-02-02 14:02:59:387 1932 14f4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2010-02-02 14:02:59:387 1932 14f4 Agent *********** Agent: Initializing
global settings cache ***********
2010-02-02 14:02:59:387 1932 14f4 Agent * WSUS server: http://139.126.249.30
2010-02-02 14:02:59:387 1932 14f4 Agent * WSUS status server:
http://139.126.249.30
2010-02-02 14:02:59:387 1932 14f4 Agent * Target group: (Unassigned
Computers)
2010-02-02 14:02:59:403 1932 14f4 Agent * Windows Update access disabled: No
2010-02-02 14:02:59:418 1932 14f4 DnldMgr Download manager restoring 0
downloads
2010-02-02 14:02:59:434 1932 14f4 AU ########### AU: Initializing Automatic
Updates ###########
2010-02-02 14:02:59:434 1932 14f4 AU AU setting next sqm report timeout to
2010-02-02 19:02:59
2010-02-02 14:02:59:434 1932 14f4 AU # WSUS server: http://139.126.249.30
2010-02-02 14:02:59:434 1932 14f4 AU # Detection frequency: 22
2010-02-02 14:02:59:434 1932 14f4 AU # Approval type: Scheduled (Policy)
2010-02-02 14:02:59:434 1932 14f4 AU # Scheduled install day/time:
Thursday at 16:00
2010-02-02 14:02:59:434 1932 14f4 AU # Auto-install minor updates: Yes
(Policy)
2010-02-02 14:02:59:434 1932 14f4 AU Setting AU scheduled install time to
2010-02-04 21:00:00
2010-02-02 14:02:59:434 1932 14f4 AU Initializing featured updates
2010-02-02 14:02:59:434 1932 14f4 AU Found 0 cached featured updates
2010-02-02 14:02:59:450 1932 14f4 AU AU finished delayed initialization
2010-02-02 14:03:00:387 1932 14f4 Report *********** Report: Initializing
static reporting data ***********
2010-02-02 14:03:00:387 1932 14f4 Report * OS Version = 5.1.2600.3.0.65792
2010-02-02 14:03:00:481 1932 14f4 Report * Computer Brand = Dell Inc.
2010-02-02 14:03:00:481 1932 14f4 Report * Computer Model = Latitude D620

2010-02-02 14:03:00:496 1932 14f4 Report * Bios Revision = A02
2010-02-02 14:03:00:496 1932 14f4 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A02
2010-02-02 14:03:00:496 1932 14f4 Report * Bios Release Date =
2006-04-11T00:00:00
2010-02-02 14:03:00:496 1932 14f4 Report * Locale ID = 1033
2010-02-02 16:07:11:466 1932 1244 AU AU found 0 updates for install at
shutdown
2010-02-02 16:07:11:482 2096 a18 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0500) ===========
2010-02-02 16:07:11:482 2096 a18 Misc = Process: C:\WINDOWS\Explorer.EXE
2010-02-02 16:07:11:482 2096 a18 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2010-02-02 16:07:11:482 2096 a18 Shutdwn Install at shutdown: no updates to
install

Post by Lawrence Garvin [MVP]

Post by bleicht

Post by Lawrence Garvin [MVP]
What is being logged to the Application Event Log on the WSUS Server in
regards to these failed downloads?

It is saying the Content file download failed: Reason: The supplied proxy
server or bypass list is invalid.
I have set the proxy settings up the same as they have been.

Post by bleicht
Server name: abc.de.fgh.com/accelerated_pac_base.pac
Port number: 8080

Also, proxy servers must be able to support simultaneous communications from
a proxy client on both HTTP and HTTPS (SSL) connections. The
synchronization occurs via SSL, but the download occurs using standard
unencrypted HTTP (because all content is digitally signed, so encryption is
unnecessary overhead). I suspect what you'll find is that the proxy server
may be rejecting your non-SSL sessions. If the proxy server can accept both
HTTP and HTTPS requests on port 8080, maintain simultaneous session tracks
for both protocols to the same client, then no additional configuration
outside of the console's Options | Update Source and Proxy Server | Proxy
Server settings dialog.
However, if you need to maintain two separate channels of data flow because
the proxy server needs to manage SSL connections on a port other than 8080,
then you'll need to use the proxycfg.exe utility (on Windows Server 2003) or
netsh winhttp set proxy (on Windows Server 2008) to configure the WinHTTP
proxy to use separate channels for HTTP and HTTPS.
--
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2010)
My Blog: http://onsitechsolutions.spaces.live.com
Microsoft WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

Lawrence Garvin [MVP]

2010-02-04 23:44:45 UTC

Permalink

Post by bleicht
Actually, it looks like
new pc's I have added to the domain are getting updates, just not the
majority of the pc's that were reporting to the WSUS server before we started
having problems.

There's not much I can tell from this log . . .

Post by bleicht
2010-02-02 14:02:12:933 1932 14f4 Service *************
2010-02-02 14:02:12:933 1932 14f4 Service ** START ** Service: Service
startup

<...>

Post by bleicht
2010-02-02 14:03:00:496 1932 14f4 Report * Locale ID = 1033

<...>

Post by bleicht
2010-02-02 16:07:11:466 1932 1244 AU AU found 0 updates for install at
shutdown

Either the client is seriously broken, or there are log entries missing . ..

I see no activity in this log between service startup at 2:03pm local and
system shutdown at 4:07pm local.