cannot get WSUS client to connect to WSUS server

Discussion:

(too old to reply)

jonnyb

2009-07-30 14:35:28 UTC

am using WSUS 2.0 SP1 , a set of client machines cannot connect to WSUS
server

ran diagnostic tool receiving EM as below :-

Verify WUSserver URL () failed with hr= 0x80072ee6

any help would be appreciated

Windows update log is also below from machine :-

2009-07-30 14:42:20:054 1072 60c AU #########
2009-07-30 14:42:20:054 1072 60c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:288 1072 b68 PT WARNING: PTError: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 14:42:20:288 1072 b68 PT WARNING: PTError: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 14:42:20:288 1072 b68 Agent *************
2009-07-30 14:42:20:288 1072 b68 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 14:42:20:288 1072 b68 Agent *********
2009-07-30 14:42:20:288 1072 b68 Agent * Online = No; Ignore download
priority = No
2009-07-30 14:42:20:288 1072 b68 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-07-30 14:42:20:288 1072 b68 Agent * ServiceID = {3DA21691-E39D-4DA6-
8A4B-B43877BCB1B7}
2009-07-30 14:42:20:288 1072 b68 Agent * Search Scope = {Machine}
2009-07-30 14:42:20:460 1072 b68 Agent * Found 0 updates and 0 categories
in search; evaluated appl. rules of 0 out of 0 deployed entities
2009-07-30 14:42:20:460 1072 b68 Agent *********
2009-07-30 14:42:20:460 1072 b68 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 14:42:20:460 1072 b68 Agent *************
2009-07-30 14:42:20:460 1072 860 AU >>## RESUMED ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:460 1072 860 AU # 0 updates detected
2009-07-30 14:42:20:460 1072 860 AU #########
2009-07-30 14:42:20:460 1072 860 AU ## END ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:460 1072 860 AU #############
2009-07-30 14:42:20:460 1072 860 AU Setting AU scheduled install time to 2009-
07-30 16:00:00
2009-07-30 14:42:25:209 1072 b68 Report REPORT EVENT: {59CBB61F-27C4-48DE-
8264-13620F18BC63} 2009-07-30 14:42:19:570+0100 1 202 102 {00000000-0000-0000-
0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot
completed.
2009-07-30 15:04:14:013 1072 568 AU Triggering AU detection through DetectNow
API
2009-07-30 15:04:14:013 1072 568 AU Triggering Online detection (non-
interactive)
2009-07-30 15:04:14:013 1072 60c AU #############
2009-07-30 15:04:14:013 1072 60c AU ## START ## AU: Search for updates
2009-07-30 15:04:14:013 1072 60c AU #########
2009-07-30 15:04:14:013 1072 60c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:013 1072 ff8 Agent *************
2009-07-30 15:04:14:013 1072 ff8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 15:04:14:013 1072 ff8 Agent *********
2009-07-30 15:04:14:013 1072 ff8 Agent * Online = Yes; Ignore download
priority = No
2009-07-30 15:04:14:013 1072 ff8 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-07-30 15:04:14:013 1072 ff8 Agent * ServiceID = {3DA21691-E39D-4DA6-
8A4B-B43877BCB1B7}
2009-07-30 15:04:14:013 1072 ff8 Agent * Search Scope = {Machine}
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: DownloadFileInternal failed
for //bacblade10/selfupdate/wuident.cab: error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Setup FATAL: IsUpdateRequired failed with
error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80072EE6
2009-07-30 15:04:14:029 1072 ff8 Agent * WARNING: Skipping scan, self-
update check returned 0x80072EE6
2009-07-30 15:04:14:685 1072 ff8 Agent * WARNING: Exit code = 0x80072EE6
2009-07-30 15:04:14:685 1072 ff8 Agent *********
2009-07-30 15:04:14:685 1072 ff8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 15:04:14:685 1072 ff8 Agent *************
2009-07-30 15:04:14:685 1072 ff8 Agent WARNING: WU client failed Searching
for update with error 0x80072ee6
2009-07-30 15:04:14:685 1072 608 AU >>## RESUMED ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:685 1072 608 AU # WARNING: Search callback failed,
result = 0x80072EE6
2009-07-30 15:04:14:685 1072 608 AU # WARNING: Failed to find updates with
error code 80072EE6
2009-07-30 15:04:14:685 1072 608 AU #########
2009-07-30 15:04:14:685 1072 608 AU ## END ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:685 1072 608 AU #############
2009-07-30 15:04:14:685 1072 608 AU AU setting next detection timeout to 2009-
07-30 19:04:14
2009-07-30 15:04:14:685 1072 608 AU Setting AU scheduled install time to 2009-
07-30 16:00:00
2009-07-30 15:04:19:028 1072 ff8 Report REPORT EVENT: {AE56D213-B897-4A25-
A64C-3E425748B22F} 2009-07-30 15:04:14:013+0100 1 148 101 {D67661EB-2423-451D-
BF5D-13199E37DF28} 0 80072ee6 SelfUpdate Failure Software Synchronization
Windows Update Client failed to detect with error 0x80072ee6.
2009-07-30 15:09:00:257 1072 ff8 PT WARNING: PTError: 0x80072ee6
2009-07-30 15:09:00:257 1072 ff8 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 15:09:00:257 1072 ff8 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 15:26:22:032 1072 948 PT WARNING: PTError: 0x80072ee6
2009-07-30 15:26:22:032 1072 948 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 15:26:22:032 1072 948 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.

Danny Sanders

2009-07-30 14:54:32 UTC

Permalink

Google: Exit code = 0x80072EE6

Plenty of hits on that error code.

hth
DDS

Lawrence Garvin [MVP]

2009-07-30 16:11:13 UTC

Permalink

Post by jonnyb
am using WSUS 2.0 SP1 , a set of client machines cannot connect to WSUS
server

Do you have a specific reason for not updating to WSUS 3.0 that we should be
aware of?

Post by jonnyb
ran diagnostic tool receiving EM as below :-
Verify WUSserver URL () failed with hr= 0x80072ee6

This is an error caused by configuring a defective URL in the policy or
registry.

--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

t***@gmail.com

2012-07-24 18:15:22 UTC

Permalink

Post by jonnyb
am using WSUS 2.0 SP1 , a set of client machines cannot connect to WSUS
server
ran diagnostic tool receiving EM as below :-
Verify WUSserver URL () failed with hr= 0x80072ee6
any help would be appreciated
Windows update log is also below from machine :-
2009-07-30 14:42:20:054 1072 60c AU #########
2009-07-30 14:42:20:054 1072 60c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:288 1072 b68 PT WARNING: PTError: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 14:42:20:288 1072 b68 PT WARNING: PTError: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 14:42:20:288 1072 b68 Agent *************
2009-07-30 14:42:20:288 1072 b68 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 14:42:20:288 1072 b68 Agent *********
2009-07-30 14:42:20:288 1072 b68 Agent * Online = No; Ignore download
priority = No
2009-07-30 14:42:20:288 1072 b68 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-07-30 14:42:20:288 1072 b68 Agent * ServiceID = {3DA21691-E39D-4DA6-
8A4B-B43877BCB1B7}
2009-07-30 14:42:20:288 1072 b68 Agent * Search Scope = {Machine}
2009-07-30 14:42:20:460 1072 b68 Agent * Found 0 updates and 0 categories
in search; evaluated appl. rules of 0 out of 0 deployed entities
2009-07-30 14:42:20:460 1072 b68 Agent *********
2009-07-30 14:42:20:460 1072 b68 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 14:42:20:460 1072 b68 Agent *************
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:460 1072 860 AU # 0 updates detected
2009-07-30 14:42:20:460 1072 860 AU #########
2009-07-30 14:42:20:460 1072 860 AU ## END ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:460 1072 860 AU #############
2009-07-30 14:42:20:460 1072 860 AU Setting AU scheduled install time to 2009-
07-30 16:00:00
2009-07-30 14:42:25:209 1072 b68 Report REPORT EVENT: {59CBB61F-27C4-48DE-
8264-13620F18BC63} 2009-07-30 14:42:19:570+0100 1 202 102 {00000000-0000-0000-
0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot
completed.
2009-07-30 15:04:14:013 1072 568 AU Triggering AU detection through DetectNow
API
2009-07-30 15:04:14:013 1072 568 AU Triggering Online detection (non-
interactive)
2009-07-30 15:04:14:013 1072 60c AU #############
2009-07-30 15:04:14:013 1072 60c AU ## START ## AU: Search for updates
2009-07-30 15:04:14:013 1072 60c AU #########
2009-07-30 15:04:14:013 1072 60c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:013 1072 ff8 Agent *************
2009-07-30 15:04:14:013 1072 ff8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 15:04:14:013 1072 ff8 Agent *********
2009-07-30 15:04:14:013 1072 ff8 Agent * Online = Yes; Ignore download
priority = No
2009-07-30 15:04:14:013 1072 ff8 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-07-30 15:04:14:013 1072 ff8 Agent * ServiceID = {3DA21691-E39D-4DA6-
8A4B-B43877BCB1B7}
2009-07-30 15:04:14:013 1072 ff8 Agent * Search Scope = {Machine}
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: DownloadFileInternal failed
for //bacblade10/selfupdate/wuident.cab: error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Setup FATAL: IsUpdateRequired failed with
error 0x80072ee6
IsUpdateRequired failed: 0x80072ee6
IsUpdateRequired failed, error = 0x80072EE6
2009-07-30 15:04:14:029 1072 ff8 Agent * WARNING: Skipping scan, self-
update check returned 0x80072EE6
2009-07-30 15:04:14:685 1072 ff8 Agent * WARNING: Exit code = 0x80072EE6
2009-07-30 15:04:14:685 1072 ff8 Agent *********
2009-07-30 15:04:14:685 1072 ff8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 15:04:14:685 1072 ff8 Agent *************
2009-07-30 15:04:14:685 1072 ff8 Agent WARNING: WU client failed Searching
for update with error 0x80072ee6
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:685 1072 608 AU # WARNING: Search callback failed,
result = 0x80072EE6
2009-07-30 15:04:14:685 1072 608 AU # WARNING: Failed to find updates with
error code 80072EE6
2009-07-30 15:04:14:685 1072 608 AU #########
2009-07-30 15:04:14:685 1072 608 AU ## END ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:685 1072 608 AU #############
2009-07-30 15:04:14:685 1072 608 AU AU setting next detection timeout to 2009-
07-30 19:04:14
2009-07-30 15:04:14:685 1072 608 AU Setting AU scheduled install time to 2009-
07-30 16:00:00
2009-07-30 15:04:19:028 1072 ff8 Report REPORT EVENT: {AE56D213-B897-4A25-
A64C-3E425748B22F} 2009-07-30 15:04:14:013+0100 1 148 101 {D67661EB-2423-451D-
BF5D-13199E37DF28} 0 80072ee6 SelfUpdate Failure Software Synchronization
Windows Update Client failed to detect with error 0x80072ee6.
2009-07-30 15:09:00:257 1072 ff8 PT WARNING: PTError: 0x80072ee6
2009-07-30 15:09:00:257 1072 ff8 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 15:09:00:257 1072 ff8 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 15:26:22:032 1072 948 PT WARNING: PTError: 0x80072ee6
2009-07-30 15:26:22:032 1072 948 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 15:26:22:032 1072 948 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
am using WSUS 2.0 SP1 , a set of client machines cannot connect to WSUS
server
ran diagnostic tool receiving EM as below :-
Verify WUSserver URL () failed with hr= 0x80072ee6
any help would be appreciated
Windows update log is also below from machine :-
2009-07-30 14:42:20:054 1072 60c AU #########
2009-07-30 14:42:20:054 1072 60c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:288 1072 b68 PT WARNING: PTError: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 14:42:20:288 1072 b68 PT WARNING: PTError: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 14:42:20:288 1072 b68 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 14:42:20:288 1072 b68 Agent *************
2009-07-30 14:42:20:288 1072 b68 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 14:42:20:288 1072 b68 Agent *********
2009-07-30 14:42:20:288 1072 b68 Agent * Online = No; Ignore download
priority = No
2009-07-30 14:42:20:288 1072 b68 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-07-30 14:42:20:288 1072 b68 Agent * ServiceID = {3DA21691-E39D-4DA6-
8A4B-B43877BCB1B7}
2009-07-30 14:42:20:288 1072 b68 Agent * Search Scope = {Machine}
2009-07-30 14:42:20:460 1072 b68 Agent * Found 0 updates and 0 categories
in search; evaluated appl. rules of 0 out of 0 deployed entities
2009-07-30 14:42:20:460 1072 b68 Agent *********
2009-07-30 14:42:20:460 1072 b68 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 14:42:20:460 1072 b68 Agent *************
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:460 1072 860 AU # 0 updates detected
2009-07-30 14:42:20:460 1072 860 AU #########
2009-07-30 14:42:20:460 1072 860 AU ## END ## AU: Search for updates
[CallId = {CA539E6A-26F8-464A-8DF8-708051AFFBF5}]
2009-07-30 14:42:20:460 1072 860 AU #############
2009-07-30 14:42:20:460 1072 860 AU Setting AU scheduled install time to 2009-
07-30 16:00:00
2009-07-30 14:42:25:209 1072 b68 Report REPORT EVENT: {59CBB61F-27C4-48DE-
8264-13620F18BC63} 2009-07-30 14:42:19:570+0100 1 202 102 {00000000-0000-0000-
0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot
completed.
2009-07-30 15:04:14:013 1072 568 AU Triggering AU detection through DetectNow
API
2009-07-30 15:04:14:013 1072 568 AU Triggering Online detection (non-
interactive)
2009-07-30 15:04:14:013 1072 60c AU #############
2009-07-30 15:04:14:013 1072 60c AU ## START ## AU: Search for updates
2009-07-30 15:04:14:013 1072 60c AU #########
2009-07-30 15:04:14:013 1072 60c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:013 1072 ff8 Agent *************
2009-07-30 15:04:14:013 1072 ff8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 15:04:14:013 1072 ff8 Agent *********
2009-07-30 15:04:14:013 1072 ff8 Agent * Online = Yes; Ignore download
priority = No
2009-07-30 15:04:14:013 1072 ff8 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-07-30 15:04:14:013 1072 ff8 Agent * ServiceID = {3DA21691-E39D-4DA6-
8A4B-B43877BCB1B7}
2009-07-30 15:04:14:013 1072 ff8 Agent * Search Scope = {Machine}
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: WinHttpCrackUrl
failed. error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: WinHttp: Initialize failed
with 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Misc WARNING: DownloadFileInternal failed
for //bacblade10/selfupdate/wuident.cab: error 0x80072ee6
2009-07-30 15:04:14:013 1072 ff8 Setup FATAL: IsUpdateRequired failed with
error 0x80072ee6
IsUpdateRequired failed: 0x80072ee6
IsUpdateRequired failed, error = 0x80072EE6
2009-07-30 15:04:14:029 1072 ff8 Agent * WARNING: Skipping scan, self-
update check returned 0x80072EE6
2009-07-30 15:04:14:685 1072 ff8 Agent * WARNING: Exit code = 0x80072EE6
2009-07-30 15:04:14:685 1072 ff8 Agent *********
2009-07-30 15:04:14:685 1072 ff8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-07-30 15:04:14:685 1072 ff8 Agent *************
2009-07-30 15:04:14:685 1072 ff8 Agent WARNING: WU client failed Searching
for update with error 0x80072ee6
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:685 1072 608 AU # WARNING: Search callback failed,
result = 0x80072EE6
2009-07-30 15:04:14:685 1072 608 AU # WARNING: Failed to find updates with
error code 80072EE6
2009-07-30 15:04:14:685 1072 608 AU #########
2009-07-30 15:04:14:685 1072 608 AU ## END ## AU: Search for updates
[CallId = {B3C1843D-9015-479E-B7B4-318AACF29001}]
2009-07-30 15:04:14:685 1072 608 AU #############
2009-07-30 15:04:14:685 1072 608 AU AU setting next detection timeout to 2009-
07-30 19:04:14
2009-07-30 15:04:14:685 1072 608 AU Setting AU scheduled install time to 2009-
07-30 16:00:00
2009-07-30 15:04:19:028 1072 ff8 Report REPORT EVENT: {AE56D213-B897-4A25-
A64C-3E425748B22F} 2009-07-30 15:04:14:013+0100 1 148 101 {D67661EB-2423-451D-
BF5D-13199E37DF28} 0 80072ee6 SelfUpdate Failure Software Synchronization
Windows Update Client failed to detect with error 0x80072ee6.
2009-07-30 15:09:00:257 1072 ff8 PT WARNING: PTError: 0x80072ee6
2009-07-30 15:09:00:257 1072 ff8 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 15:09:00:257 1072 ff8 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.
2009-07-30 15:26:22:032 1072 948 PT WARNING: PTError: 0x80072ee6
2009-07-30 15:26:22:032 1072 948 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072ee6
2009-07-30 15:26:22:032 1072 948 Report WARNING: Reporter failed to upload
events with hr = 80072ee6.

Even though this thread is old, I give a possible solution to the 80072EE6 error code for Windows Update (WSUS) because it is my hope that someone will see this and my "fix" will work for them.

Step: 1 (Windows XP SP3 and Windows 7) create a registry update file using the following settings (remove comments and other instructional typing):

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://Your WSUS Server" (Example: http://192.168.150.5 Be sure to include the "HTTP://)
"WUStatusServer"="http://Your WSUS Server" (This should be a duplicate of the one above)

"AcceptTrustedPublisherCerts"=dword:00000001
"ElevateNonAdmins"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]

Unless you KNOW what you are doing, leave this section as-is:
"AUOptions"=dword:00000004
"AUPowerManagement"=dword:00000001
"AutoInstallMinorUpdates"=dword:00000001
"DetectionFrequencyEnabled"=dword:00000000
"EnableFeaturedSoftware"=dword:00000000
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
"NoAutoUpdate"=dword:00000000
"RebootRelaunchTimeoutEnabled"=dword:00000000
"RebootWarningTimeoutEnabled"=dword:00000000
"RebootRelaunchTimeout"=dword:000000f0
"RescheduleWaitTimeEnabled"=dword:00000000
"RescheduleWaitTime"=dword:0000001e
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000023
"UseWUServer"=dword:00000001
"IncludeRecommendedUpdates"=dword:00000001
"NoAUShutdownOption"=dword:00000001
"NoAUAsDefaultShutdownOption"=dword:00000001

Merge the file into the rgistry

Step 2: Create a batch file and copy and paste the following:

ECHO OFF
CLS
REM This prorgam will clear the Windows Update files and folders from the %windrive%\SoftwareDistribution
REM directory. Then it will clean the registry of the Windows Update settings and re-apply them.
REM Once this is done, it will call for the WSUS server to rebuild the Windows Update folder structure.

ECHO This program will clear the Windows Update Files and Folders.
ECHO It will reset the Registry entries and re-start the Windows
ECHO Update by calling the WSUS server for Updates. Once started,
ECHO DO NOT cancel the program or damage to the Windows OS
ECHO installation may occur.
ECHO If you do not want this program to run, press Ctrl-C NOW.
ECHO Otherwise,
Pause

REM This part checks to make sure the SoftwareDistribution folder exists
REM if it does not exist, the program exits
IF EXIST %systemroot%\SoftwareDistribution\ReportingEvents.log GOTO Continue
Echo The Folder SoftwareDistribution does not exist or is empty. Exiting...
ping -n 11 127.0.0.1 >NUL
exit

REM This part deletes the contents of the "%windrive%\SoftwareDistribution" folder and removes it
:continue
c:
net stop wuauserv
net stop bits
ping -n 5 127.0.0.1 >NUL
rd %systemroot%\softwaredistribution /S /Q

REM This part removes Registry keys associated with Windows Update
cd c:\
if exist %systemdrive%\SUSClientReset.log del SUSClientReset.log
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f > %systemdrive%\SUSClientReset.log 2>&1
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f >> %systemdrive%\SUSClientReset.log 2>&1
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f >> %systemdrive%\SUSClientReset.log 2>&1
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f >> %systemdrive%\SUSClientReset.log 2>&1

REM Windows 7 key

reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v LastRestorePointSetTime /f >> %systemdrive%\SUSClientReset.log 2>&1

REM This part renames the Windows Update log file
C:
cd %systemroot%
IF EXIST windowsupdate_log.old del windowsupdate_log.old
ren WindowsUpdate.log WindowsUpdate_log.old

REM This part restarts windows update services
net start wuauserv
net start bits
goto comp

:comp
REM this part runs the Windows Update and rebuilds all folders
wuauclt.exe /resetauthorization /detectnow
wuauclt.exe /reportnow /detectnow

REM this part says GOODBYE
Exit

If you use any of the above, you do so at your own risk. I have successfully run this batch file over 100 times and it works for me. I suggest that you try this on ONE CLIENT before using it on the rest. This has completely resolved our problems with clients that shows the dreaded 80072EE6 error code.

s***@sdjcs.com

2012-11-23 18:03:31 UTC

Permalink

Outstanding! Thanks for posting. Your advice fixed my WSUS issues that I have been trying on and off for months to fix. I had to specify the WSUS port on the URL lines (e.g. http://server:8530), and I had to manually run the wuauclt.exe commands at the end because it didn't seem like the batch file was processing all the way through (I haven't tried to find out if this is true), but no matter what you posted was a huge time saver for me and has finally enabled me to actually use WSUS. You da man!

Schyler Jones

Post by t***@gmail.com

Even though this thread is old, I give a possible solution to the 80072EE6 error code for Windows Update (WSUS) because it is my hope that someone will see this and my "fix" will work for them.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"WUServer"="http://Your WSUS Server" (Example: http://192.168.150.5 Be sure to include the "HTTP://)
"WUStatusServer"="http://Your WSUS Server" (This should be a duplicate of the one above)
"AcceptTrustedPublisherCerts"=dword:00000001
"ElevateNonAdmins"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AUOptions"=dword:00000004
"AUPowerManagement"=dword:00000001
"AutoInstallMinorUpdates"=dword:00000001
"DetectionFrequencyEnabled"=dword:00000000
"EnableFeaturedSoftware"=dword:00000000
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
"NoAutoUpdate"=dword:00000000
"RebootRelaunchTimeoutEnabled"=dword:00000000
"RebootWarningTimeoutEnabled"=dword:00000000
"RebootRelaunchTimeout"=dword:000000f0
"RescheduleWaitTimeEnabled"=dword:00000000
"RescheduleWaitTime"=dword:0000001e
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000023
"UseWUServer"=dword:00000001
"IncludeRecommendedUpdates"=dword:00000001
"NoAUShutdownOption"=dword:00000001
"NoAUAsDefaultShutdownOption"=dword:00000001
Merge the file into the rgistry
ECHO OFF
CLS
REM This prorgam will clear the Windows Update files and folders from the %windrive%\SoftwareDistribution
REM directory. Then it will clean the registry of the Windows Update settings and re-apply them.
REM Once this is done, it will call for the WSUS server to rebuild the Windows Update folder structure.
ECHO This program will clear the Windows Update Files and Folders.
ECHO It will reset the Registry entries and re-start the Windows
ECHO Update by calling the WSUS server for Updates. Once started,
ECHO DO NOT cancel the program or damage to the Windows OS
ECHO installation may occur.
ECHO If you do not want this program to run, press Ctrl-C NOW.
ECHO Otherwise,
Pause
REM This part checks to make sure the SoftwareDistribution folder exists
REM if it does not exist, the program exits
IF EXIST %systemroot%\SoftwareDistribution\ReportingEvents.log GOTO Continue
Echo The Folder SoftwareDistribution does not exist or is empty. Exiting...
ping -n 11 127.0.0.1 >NUL
exit
REM This part deletes the contents of the "%windrive%\SoftwareDistribution" folder and removes it
:continue
net stop wuauserv
net stop bits
ping -n 5 127.0.0.1 >NUL
rd %systemroot%\softwaredistribution /S /Q
REM This part removes Registry keys associated with Windows Update
cd c:\
if exist %systemdrive%\SUSClientReset.log del SUSClientReset.log
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f > %systemdrive%\SUSClientReset.log 2>&1
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f >> %systemdrive%\SUSClientReset.log 2>&1
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f >> %systemdrive%\SUSClientReset.log 2>&1
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f >> %systemdrive%\SUSClientReset.log 2>&1
REM Windows 7 key
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v LastRestorePointSetTime /f >> %systemdrive%\SUSClientReset.log 2>&1
REM This part renames the Windows Update log file
cd %systemroot%
IF EXIST windowsupdate_log.old del windowsupdate_log.old
ren WindowsUpdate.log WindowsUpdate_log.old
REM This part restarts windows update services
net start wuauserv
net start bits
goto comp
:comp
REM this part runs the Windows Update and rebuilds all folders
wuauclt.exe /resetauthorization /detectnow
wuauclt.exe /reportnow /detectnow
REM this part says GOODBYE
Exit
If you use any of the above, you do so at your own risk. I have successfully run this batch file over 100 times and it works for me. I suggest that you try this on ONE CLIENT before using it on the rest. This has completely resolved our problems with clients that shows the dreaded 80072EE6 error code.

Amster

2014-05-06 11:45:30 UTC

Permalink

This worked for me in 2014 - running Windows 2003 SP2 - thanks.