jre
2009-12-29 15:59:45 UTC
Hi,
We are running wsus 2.0 on a SBS2000 server and have recently acquire
a Windows 7 machine which I can't get to update correctly. I have trie
the
ClientDiag tool and it found no problems.
Every attempt to check for updates fails with the following:
FATAL: SelfUpdate check failed, err = 0x8007000D.
Any suggestions ?
The windows update log and output of ClientDiag are below.
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.3.7600.16385. . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use
Checking Connection to WSUS/SUS Server
WUServer = https://gla:8531
WUStatusServer = https://gla:8531
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
------
2009-12-29 15:36:13:165 1148 a08 AU #############
2009-12-29 15:36:13:165 1148 a08 AU ## START ## AU: Search fo
updates
2009-12-29 15:36:13:165 1148 a08 AU #########
2009-12-29 15:36:13:271 1148 a08 AU <<## SUBMITTED ## AU: Search fo
updates [CallId = {F07BF516-EB35-465B-B9C6-D710776CAB8D}]
2009-12-29 15:36:13:366 1148 a60 Agent *************
2009-12-29 15:36:13:367 1148 a60 Agent ** START ** Agent: Findin
updates [CallerId = AutomaticUpdates]
2009-12-29 15:36:13:367 1148 a60 Agent *********
2009-12-29 15:36:13:367 1148 a60 Agent * Online = Yes; Ignor
download priority = No
2009-12-29 15:36:13:367 1148 a60 Agent * Criteria = "IsInstalled=
and DeploymentAction='Installation' or IsPresent=1 an
DeploymentAction='Uninstallation' or IsInstalled=1 an
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=
and DeploymentAction='Uninstallation' and RebootRequired=1"
2009-12-29 15:36:13:367 1148 a60 Agent * ServiceID
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2009-12-29 15:36:13:367 1148 a60 Agent * Search Scope = {Machine}
2009-12-29 15:36:13:367 1148 a60 Setup Checking for agent SelfUpdate
2009-12-29 15:36:13:367 1148 a60 Setup Client version: Core
7.3.7600.16385 Aux: 7.3.7600.16385
2009-12-29 15:36:13:367 1148 a60 Misc Validating signature fo
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-12-29 15:36:13:416 1148 a60 Misc Microsoft signed: Yes
2009-12-29 15:36:13:437 1148 a60 Misc Validating signature fo
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-12-29 15:36:13:441 1148 a60 Misc Microsoft signed: Yes
2009-12-29 15:36:13:453 1148 a60 Setup WARNING: SelfUpdate check faile
to download package information, error = 0x8007000D
2009-12-29 15:36:13:453 1148 a60 Setup FATAL: SelfUpdate check failed
err = 0x8007000D
2009-12-29 15:36:13:453 1148 a60 Agent * WARNING: Skipping scan
self-update check returned 0x8007000D
2009-12-29 15:36:13:496 1148 a60 Agent * WARNING: Exit code
0x8007000D
2009-12-29 15:36:13:496 1148 a60 Agent *********
2009-12-29 15:36:13:496 1148 a60 Agent ** END ** Agent: Findin
updates [CallerId = AutomaticUpdates]
2009-12-29 15:36:13:496 1148 a60 Agent *************
2009-12-29 15:36:13:496 1148 a60 Agent WARNING: WU client faile
Searching for update with error 0x8007000d
2009-12-29 15:36:13:497 1148 a50 AU >>## RESUMED ## AU: Search fo
updates [CallId = {F07BF516-EB35-465B-B9C6-D710776CAB8D}]
2009-12-29 15:36:13:497 1148 a50 AU # WARNING: Search callback
failed, result = 0x8007000D
2009-12-29 15:36:13:497 1148 a50 AU # WARNING: Failed to find updates
with error code 8007000D
2009-12-29 15:36:13:497 1148 a50 AU #########
2009-12-29 15:36:13:497 1148 a50 AU ## END ## AU: Search for updates
[CallId = {F07BF516-EB35-465B-B9C6-D710776CAB8D}]
2009-12-29 15:36:13:497 1148 a50 AU #############
2009-12-29 15:36:13:497 1148 a50 AU Successfully wrote event for AU
health state:0
2009-12-29 15:36:13:497 1148 a50 AU AU setting next detection timeout
to 2009-12-29 20:36:13
2009-12-29 15:36:13:498 1148 a50 AU Successfully wrote event for AU
health state:0
2009-12-29 15:36:13:498 1148 a50 AU Successfully wrote event for AU
health state:0
2009-12-29 15:36:18:171 1148 a60 Report REPORT EVENT:
{39D80C0E-825F-45BB-BDF4-91C2BB34232D} 2009-12-29
15:36:13:453-0000 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 8007000d SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error
0x8007000d.
2009-12-29 15:36:18:424 1148 a60 Report CWERReporter::HandleEvents -
WER report upload completed with status 0x8
2009-12-29 15:36:18:424 1148 a60 Report WER Report sent: 7.3.7600.16385
0x8007000d D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2009-12-29 15:36:18:424 1148 a60 Report CWERReporter finishing event
handling. (00000000)
We are running wsus 2.0 on a SBS2000 server and have recently acquire
a Windows 7 machine which I can't get to update correctly. I have trie
the
ClientDiag tool and it found no problems.
Every attempt to check for updates fails with the following:
FATAL: SelfUpdate check failed, err = 0x8007000D.
Any suggestions ?
The windows update log and output of ClientDiag are below.
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.3.7600.16385. . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use
Checking Connection to WSUS/SUS Server
WUServer = https://gla:8531
WUStatusServer = https://gla:8531
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS
------
2009-12-29 15:36:13:165 1148 a08 AU #############
2009-12-29 15:36:13:165 1148 a08 AU ## START ## AU: Search fo
updates
2009-12-29 15:36:13:165 1148 a08 AU #########
2009-12-29 15:36:13:271 1148 a08 AU <<## SUBMITTED ## AU: Search fo
updates [CallId = {F07BF516-EB35-465B-B9C6-D710776CAB8D}]
2009-12-29 15:36:13:366 1148 a60 Agent *************
2009-12-29 15:36:13:367 1148 a60 Agent ** START ** Agent: Findin
updates [CallerId = AutomaticUpdates]
2009-12-29 15:36:13:367 1148 a60 Agent *********
2009-12-29 15:36:13:367 1148 a60 Agent * Online = Yes; Ignor
download priority = No
2009-12-29 15:36:13:367 1148 a60 Agent * Criteria = "IsInstalled=
and DeploymentAction='Installation' or IsPresent=1 an
DeploymentAction='Uninstallation' or IsInstalled=1 an
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=
and DeploymentAction='Uninstallation' and RebootRequired=1"
2009-12-29 15:36:13:367 1148 a60 Agent * ServiceID
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2009-12-29 15:36:13:367 1148 a60 Agent * Search Scope = {Machine}
2009-12-29 15:36:13:367 1148 a60 Setup Checking for agent SelfUpdate
2009-12-29 15:36:13:367 1148 a60 Setup Client version: Core
7.3.7600.16385 Aux: 7.3.7600.16385
2009-12-29 15:36:13:367 1148 a60 Misc Validating signature fo
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-12-29 15:36:13:416 1148 a60 Misc Microsoft signed: Yes
2009-12-29 15:36:13:437 1148 a60 Misc Validating signature fo
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2009-12-29 15:36:13:441 1148 a60 Misc Microsoft signed: Yes
2009-12-29 15:36:13:453 1148 a60 Setup WARNING: SelfUpdate check faile
to download package information, error = 0x8007000D
2009-12-29 15:36:13:453 1148 a60 Setup FATAL: SelfUpdate check failed
err = 0x8007000D
2009-12-29 15:36:13:453 1148 a60 Agent * WARNING: Skipping scan
self-update check returned 0x8007000D
2009-12-29 15:36:13:496 1148 a60 Agent * WARNING: Exit code
0x8007000D
2009-12-29 15:36:13:496 1148 a60 Agent *********
2009-12-29 15:36:13:496 1148 a60 Agent ** END ** Agent: Findin
updates [CallerId = AutomaticUpdates]
2009-12-29 15:36:13:496 1148 a60 Agent *************
2009-12-29 15:36:13:496 1148 a60 Agent WARNING: WU client faile
Searching for update with error 0x8007000d
2009-12-29 15:36:13:497 1148 a50 AU >>## RESUMED ## AU: Search fo
updates [CallId = {F07BF516-EB35-465B-B9C6-D710776CAB8D}]
2009-12-29 15:36:13:497 1148 a50 AU # WARNING: Search callback
failed, result = 0x8007000D
2009-12-29 15:36:13:497 1148 a50 AU # WARNING: Failed to find updates
with error code 8007000D
2009-12-29 15:36:13:497 1148 a50 AU #########
2009-12-29 15:36:13:497 1148 a50 AU ## END ## AU: Search for updates
[CallId = {F07BF516-EB35-465B-B9C6-D710776CAB8D}]
2009-12-29 15:36:13:497 1148 a50 AU #############
2009-12-29 15:36:13:497 1148 a50 AU Successfully wrote event for AU
health state:0
2009-12-29 15:36:13:497 1148 a50 AU AU setting next detection timeout
to 2009-12-29 20:36:13
2009-12-29 15:36:13:498 1148 a50 AU Successfully wrote event for AU
health state:0
2009-12-29 15:36:13:498 1148 a50 AU Successfully wrote event for AU
health state:0
2009-12-29 15:36:18:171 1148 a60 Report REPORT EVENT:
{39D80C0E-825F-45BB-BDF4-91C2BB34232D} 2009-12-29
15:36:13:453-0000 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 8007000d SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error
0x8007000d.
2009-12-29 15:36:18:424 1148 a60 Report CWERReporter::HandleEvents -
WER report upload completed with status 0x8
2009-12-29 15:36:18:424 1148 a60 Report WER Report sent: 7.3.7600.16385
0x8007000d D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2009-12-29 15:36:18:424 1148 a60 Report CWERReporter finishing event
handling. (00000000)
--
jre
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