Discussion:
Clients not appearing in WSUS
(too old to reply)
Robertt
2005-08-01 03:26:05 UTC
Permalink
Hi.

I hope someone knows the answer to this. I have installed WSUS on a SUS
server for testing. Client machines don't show up on the computers page. The
following is from the windowsupdate.log:

2005-07-28 11:45:48 3984 96c Misc =========== Logging initialized (build:
5.8.0.2474, tz: +1200) ===========
2005-07-28 11:45:48 3984 96c Misc = Process:
c:\c222b1156ee2b04ecec78d\wusetup.exe
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup :
resource dll path is c:\c222b1156ee2b04ecec78d\en\wusetupr.dll
2005-07-28 11:45:48 3984 96c Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-28 11:45:48 3984 96c Setup * Inf file:
c:\c222b1156ee2b04ecec78d\wusetup.inf
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup * IsUpdateRequired = No
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup :
eula file path is c:\c222b1156ee2b04ecec78d\en\eula.rtf
2005-07-28 11:46:07 3984 96c Setup wusetup has finished. Exit code is 0.
Reboot is NOT needed
2005-07-28 14:32:47 3764 ec4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +1200) ===========
2005-07-28 14:32:47 3764 ec4 Misc = Process: C:\WINDOWS\Explorer.EXE
2005-07-28 14:32:47 3764 ec4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:32:47 3764 ec4 Shutdwn Install at shutdown: no updates to
install
2005-07-28 14:32:47 3764 ec4 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024002B
2005-07-28 14:33:33 1232 d54 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +1200) ===========
2005-07-28 14:33:33 1232 d54 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2005-07-28 14:33:33 1232 d54 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:33:33 1232 d54 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024002B
2005-07-28 14:34:07 1756 15c Service *********
2005-07-28 14:34:07 1756 15c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-07-28 14:34:07 1756 15c Service *************
2005-07-28 14:35:36 1764 37c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +1200) ===========
2005-07-28 14:35:36 1764 37c Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-07-28 14:35:36 1764 37c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:35:36 1764 37c Service *************
2005-07-28 14:35:36 1764 37c Service ** START ** Service: Service startup
2005-07-28 14:35:36 1764 37c Service *********
2005-07-28 14:35:37 1764 37c Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2005-07-28 14:35:38 1764 37c Agent * WU client version 5.8.0.2469
2005-07-28 14:35:38 1764 37c Agent * SusClientId =
'684db317-75f7-44b9-8f80-8c070ea0f35f'
2005-07-28 14:35:38 1764 37c Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-07-28 14:35:38 1764 37c Agent * Access type: No proxy
2005-07-28 14:35:38 1764 37c Agent * Network state: Connected
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing global
settings cache ***********
2005-07-28 14:36:24 1764 37c Agent * WSUS server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * WSUS status server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * Target group: XannaX Computers
2005-07-28 14:36:24 1764 37c Agent * Windows Update access disabled: No
2005-07-28 14:36:40 1764 37c DnldMgr Download manager restoring 0 downloads
2005-07-28 14:36:40 1764 37c AU ########### AU: Initializing Automatic
Updates ###########
2005-07-28 14:36:41 1764 37c AU AU setting next detection timeout to
2005-07-28 02:36:41
2005-07-28 14:36:41 1764 37c AU # WSUS server: http://Smithers
2005-07-28 14:36:41 1764 37c AU # Detection frequency: 22
2005-07-28 14:36:41 1764 37c AU # Target group: XannaX Computers
2005-07-28 14:36:41 1764 37c AU # Approval type: Scheduled (Policy)
2005-07-28 14:36:41 1764 37c AU # Scheduled install day/time: Every day at
4:00
2005-07-28 14:36:41 1764 37c AU # Auto-install minor updates: Yes (Policy)
2005-07-28 14:36:41 1764 37c AU # Will interact with non-admins
(Non-admins are elevated)
2005-07-28 14:36:41 1764 37c AU # Launching old AU client

This is not the entire log, but the last part that seems to contain the most
information. The client is an XP Pro SP 2 machine. The server is 2003 and is
currently running both SUS and WSUS.


I've run wuauclt.exe /resetauthorization /detectnow and nothing has happened
(wuauclt.exe has run as a process in task manager, so something must have
happened).

Any ideas or suggetions would be really apprecited!
Lawrence Garvin
2005-08-01 03:51:07 UTC
Permalink
Did you install the WindowsUpdateAgent20-x86.exe on this machine using the
/force switch?
Post by Robertt
5.8.0.2474, tz: +1200) ===========
c:\c222b1156ee2b04ecec78d\wusetup.exe
5.8.0.2469, tz: +1200) ===========
The problem here is not the client.

The problem is that the client is not finding your WSUS server at
http://Smithers
Post by Robertt
2005-07-28 14:36:41 1764 37c AU # Launching old AU client
The server is 2003 and is currently running both SUS and WSUS.
This is perfectly understandable. I believe you need to reset your URLs in
your policy to http://Smithers:8530 in order to faciliate a successful
communication with WSUS. The WUA is finding your /SUS/ server at
http://Smithers.
Post by Robertt
Hi.
I hope someone knows the answer to this. I have installed WSUS on a SUS
server for testing. Client machines don't show up on the computers page. The
5.8.0.2474, tz: +1200) ===========
c:\c222b1156ee2b04ecec78d\wusetup.exe
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup
resource dll path is c:\c222b1156ee2b04ecec78d\en\wusetupr.dll
2005-07-28 11:45:48 3984 96c Setup *********** Setup: Checking whether
self-update is required ***********
c:\c222b1156ee2b04ecec78d\wusetup.inf
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
target version = 5.8.0.2469, required version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup * IsUpdateRequired = No
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup
eula file path is c:\c222b1156ee2b04ecec78d\en\eula.rtf
2005-07-28 11:46:07 3984 96c Setup wusetup has finished. Exit code is 0.
Reboot is NOT needed
5.8.0.2469, tz: +1200) ===========
2005-07-28 14:32:47 3764 ec4 Misc = Process: C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:32:47 3764 ec4 Shutdwn Install at shutdown: no updates to
install
2005-07-28 14:32:47 3764 ec4 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024002B
5.8.0.2469, tz: +1200) ===========
\??\C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:33:33 1232 d54 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024002B
2005-07-28 14:34:07 1756 15c Service *********
2005-07-28 14:34:07 1756 15c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-07-28 14:34:07 1756 15c Service *************
5.8.0.2469, tz: +1200) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:35:36 1764 37c Service *************
2005-07-28 14:35:36 1764 37c Service ** START ** Service: Service startup
2005-07-28 14:35:36 1764 37c Service *********
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2005-07-28 14:35:38 1764 37c Agent * WU client version 5.8.0.2469
2005-07-28 14:35:38 1764 37c Agent * SusClientId =
'684db317-75f7-44b9-8f80-8c070ea0f35f'
C:\WINDOWS\SoftwareDistribution
2005-07-28 14:35:38 1764 37c Agent * Access type: No proxy
2005-07-28 14:35:38 1764 37c Agent * Network state: Connected
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing global
settings cache ***********
2005-07-28 14:36:24 1764 37c Agent * WSUS server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * WSUS status server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * Target group: XannaX Computers
2005-07-28 14:36:24 1764 37c Agent * Windows Update access disabled: No
2005-07-28 14:36:40 1764 37c DnldMgr Download manager restoring 0
downloads
2005-07-28 14:36:40 1764 37c AU ########### AU: Initializing Automatic
Updates ###########
2005-07-28 14:36:41 1764 37c AU AU setting next detection timeout to
2005-07-28 02:36:41
2005-07-28 14:36:41 1764 37c AU # WSUS server: http://Smithers
2005-07-28 14:36:41 1764 37c AU # Detection frequency: 22
2005-07-28 14:36:41 1764 37c AU # Target group: XannaX Computers
2005-07-28 14:36:41 1764 37c AU # Approval type: Scheduled (Policy)
2005-07-28 14:36:41 1764 37c AU # Scheduled install day/time: Every day
at
4:00
2005-07-28 14:36:41 1764 37c AU # Auto-install minor updates: Yes
(Policy)
2005-07-28 14:36:41 1764 37c AU # Will interact with non-admins
(Non-admins are elevated)
2005-07-28 14:36:41 1764 37c AU # Launching old AU client
This is not the entire log, but the last part that seems to contain the most
information. The client is an XP Pro SP 2 machine. The server is 2003 and is
currently running both SUS and WSUS.
I've run wuauclt.exe /resetauthorization /detectnow and nothing has happened
(wuauclt.exe has run as a process in task manager, so something must have
happened).
Any ideas or suggetions would be really apprecited!
Robertt
2005-08-01 04:08:12 UTC
Permalink
Thanks Lawrence. I'll try the :8530 bit.

Not sure about the WindowsUpdateAgent20-x86.exe bit - is that on the client
or server?

Cheers

Robert
Post by Lawrence Garvin
Did you install the WindowsUpdateAgent20-x86.exe on this machine using the
/force switch?
Post by Robertt
5.8.0.2474, tz: +1200) ===========
c:\c222b1156ee2b04ecec78d\wusetup.exe
5.8.0.2469, tz: +1200) ===========
The problem here is not the client.
The problem is that the client is not finding your WSUS server at
http://Smithers
Post by Robertt
2005-07-28 14:36:41 1764 37c AU # Launching old AU client
The server is 2003 and is currently running both SUS and WSUS.
This is perfectly understandable. I believe you need to reset your URLs in
your policy to http://Smithers:8530 in order to faciliate a successful
communication with WSUS. The WUA is finding your /SUS/ server at
http://Smithers.
Post by Robertt
Hi.
I hope someone knows the answer to this. I have installed WSUS on a SUS
server for testing. Client machines don't show up on the computers page. The
5.8.0.2474, tz: +1200) ===========
c:\c222b1156ee2b04ecec78d\wusetup.exe
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup
resource dll path is c:\c222b1156ee2b04ecec78d\en\wusetupr.dll
2005-07-28 11:45:48 3984 96c Setup *********** Setup: Checking whether
self-update is required ***********
c:\c222b1156ee2b04ecec78d\wusetup.inf
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
target version = 5.8.0.2469, required version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup * IsUpdateRequired = No
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup
eula file path is c:\c222b1156ee2b04ecec78d\en\eula.rtf
2005-07-28 11:46:07 3984 96c Setup wusetup has finished. Exit code is 0.
Reboot is NOT needed
5.8.0.2469, tz: +1200) ===========
2005-07-28 14:32:47 3764 ec4 Misc = Process: C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:32:47 3764 ec4 Shutdwn Install at shutdown: no updates to
install
2005-07-28 14:32:47 3764 ec4 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024002B
5.8.0.2469, tz: +1200) ===========
\??\C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:33:33 1232 d54 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024002B
2005-07-28 14:34:07 1756 15c Service *********
2005-07-28 14:34:07 1756 15c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-07-28 14:34:07 1756 15c Service *************
5.8.0.2469, tz: +1200) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:35:36 1764 37c Service *************
2005-07-28 14:35:36 1764 37c Service ** START ** Service: Service startup
2005-07-28 14:35:36 1764 37c Service *********
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2005-07-28 14:35:38 1764 37c Agent * WU client version 5.8.0.2469
2005-07-28 14:35:38 1764 37c Agent * SusClientId =
'684db317-75f7-44b9-8f80-8c070ea0f35f'
C:\WINDOWS\SoftwareDistribution
2005-07-28 14:35:38 1764 37c Agent * Access type: No proxy
2005-07-28 14:35:38 1764 37c Agent * Network state: Connected
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing global
settings cache ***********
2005-07-28 14:36:24 1764 37c Agent * WSUS server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * WSUS status server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * Target group: XannaX Computers
2005-07-28 14:36:24 1764 37c Agent * Windows Update access disabled: No
2005-07-28 14:36:40 1764 37c DnldMgr Download manager restoring 0
downloads
2005-07-28 14:36:40 1764 37c AU ########### AU: Initializing Automatic
Updates ###########
2005-07-28 14:36:41 1764 37c AU AU setting next detection timeout to
2005-07-28 02:36:41
2005-07-28 14:36:41 1764 37c AU # WSUS server: http://Smithers
2005-07-28 14:36:41 1764 37c AU # Detection frequency: 22
2005-07-28 14:36:41 1764 37c AU # Target group: XannaX Computers
2005-07-28 14:36:41 1764 37c AU # Approval type: Scheduled (Policy)
2005-07-28 14:36:41 1764 37c AU # Scheduled install day/time: Every day
at
4:00
2005-07-28 14:36:41 1764 37c AU # Auto-install minor updates: Yes
(Policy)
2005-07-28 14:36:41 1764 37c AU # Will interact with non-admins
(Non-admins are elevated)
2005-07-28 14:36:41 1764 37c AU # Launching old AU client
This is not the entire log, but the last part that seems to contain the most
information. The client is an XP Pro SP 2 machine. The server is 2003 and is
currently running both SUS and WSUS.
I've run wuauclt.exe /resetauthorization /detectnow and nothing has happened
(wuauclt.exe has run as a process in task manager, so something must have
happened).
Any ideas or suggetions would be really apprecited!
Lawrence Garvin
2005-08-01 15:40:57 UTC
Permalink
If you're "not sure", then I'll interpret that as an indication you did not
install the package.

It is possible that you, or somebody else in your organization, ran an MBSA
v2 scan on this system?
Post by Robertt
c:\c222b1156ee2b04ecec78d\wusetup.exe
which is a strong suggest that something installed a WUA package at the
client.

And, then, also to document, or explain, why that installation "downgraded"
Post by Robertt
2005-07-28 11:45:48 3984 96c Misc ===========
Logging initialized (build: 5.8.0.2474, tz: +1200) ===========
Post by Robertt
2005-07-28 14:32:47 3764 ec4 Misc ===========
Logging initialized (build: 5.8.0.2469, tz: +1200) ===========

Neither of these issues affect your URL configuration resolution, but they
are anomalies that need to be explained.
Post by Robertt
Thanks Lawrence. I'll try the :8530 bit.
Not sure about the WindowsUpdateAgent20-x86.exe bit - is that on the client
or server?
Cheers
Robert
Post by Lawrence Garvin
Did you install the WindowsUpdateAgent20-x86.exe on this machine using the
/force switch?
Post by Robertt
5.8.0.2474, tz: +1200) ===========
c:\c222b1156ee2b04ecec78d\wusetup.exe
5.8.0.2469, tz: +1200) ===========
The problem here is not the client.
The problem is that the client is not finding your WSUS server at
http://Smithers
Post by Robertt
2005-07-28 14:36:41 1764 37c AU # Launching old AU client
The server is 2003 and is currently running both SUS and WSUS.
This is perfectly understandable. I believe you need to reset your URLs in
your policy to http://Smithers:8530 in order to faciliate a successful
communication with WSUS. The WUA is finding your /SUS/ server at
http://Smithers.
Post by Robertt
Hi.
I hope someone knows the answer to this. I have installed WSUS on a SUS
server for testing. Client machines don't show up on the computers
page.
The
5.8.0.2474, tz: +1200) ===========
c:\c222b1156ee2b04ecec78d\wusetup.exe
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup
resource dll path is c:\c222b1156ee2b04ecec78d\en\wusetupr.dll
2005-07-28 11:45:48 3984 96c Setup *********** Setup: Checking whether
self-update is required ***********
c:\c222b1156ee2b04ecec78d\wusetup.inf
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required
version
=
5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
target version = 5.8.0.2469, required version = 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-28 11:45:48 3984 96c Setup * IsUpdateRequired = No
2005-07-28 11:45:48 3984 96c Setup Windows Update Client standalone setup
eula file path is c:\c222b1156ee2b04ecec78d\en\eula.rtf
2005-07-28 11:46:07 3984 96c Setup wusetup has finished. Exit code is 0.
Reboot is NOT needed
5.8.0.2469, tz: +1200) ===========
2005-07-28 14:32:47 3764 ec4 Misc = Process: C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:32:47 3764 ec4 Shutdwn Install at shutdown: no updates to
install
2005-07-28 14:32:47 3764 ec4 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024002B
5.8.0.2469, tz: +1200) ===========
\??\C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:33:33 1232 d54 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024002B
2005-07-28 14:34:07 1756 15c Service *********
2005-07-28 14:34:07 1756 15c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-07-28 14:34:07 1756 15c Service *************
5.8.0.2469, tz: +1200) ===========
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-07-28 14:35:36 1764 37c Service *************
2005-07-28 14:35:36 1764 37c Service ** START ** Service: Service startup
2005-07-28 14:35:36 1764 37c Service *********
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2005-07-28 14:35:38 1764 37c Agent * WU client version 5.8.0.2469
2005-07-28 14:35:38 1764 37c Agent * SusClientId =
'684db317-75f7-44b9-8f80-8c070ea0f35f'
C:\WINDOWS\SoftwareDistribution
2005-07-28 14:35:38 1764 37c Agent * Access type: No proxy
2005-07-28 14:35:38 1764 37c Agent * Network state: Connected
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-07-28 14:36:24 1764 37c Agent *********** Agent: Initializing global
settings cache ***********
2005-07-28 14:36:24 1764 37c Agent * WSUS server: http://Smithers
http://Smithers
2005-07-28 14:36:24 1764 37c Agent * Target group: XannaX Computers
2005-07-28 14:36:24 1764 37c Agent * Windows Update access disabled: No
2005-07-28 14:36:40 1764 37c DnldMgr Download manager restoring 0
downloads
2005-07-28 14:36:40 1764 37c AU ########### AU: Initializing Automatic
Updates ###########
2005-07-28 14:36:41 1764 37c AU AU setting next detection timeout to
2005-07-28 02:36:41
2005-07-28 14:36:41 1764 37c AU # WSUS server: http://Smithers
2005-07-28 14:36:41 1764 37c AU # Detection frequency: 22
2005-07-28 14:36:41 1764 37c AU # Target group: XannaX Computers
2005-07-28 14:36:41 1764 37c AU # Approval type: Scheduled (Policy)
2005-07-28 14:36:41 1764 37c AU # Scheduled install day/time: Every day
at
4:00
2005-07-28 14:36:41 1764 37c AU # Auto-install minor updates: Yes
(Policy)
2005-07-28 14:36:41 1764 37c AU # Will interact with non-admins
(Non-admins are elevated)
2005-07-28 14:36:41 1764 37c AU # Launching old AU client
This is not the entire log, but the last part that seems to contain the most
information. The client is an XP Pro SP 2 machine. The server is 2003
and
is
currently running both SUS and WSUS.
I've run wuauclt.exe /resetauthorization /detectnow and nothing has happened
(wuauclt.exe has run as a process in task manager, so something must have
happened).
Any ideas or suggetions would be really apprecited!
Robertt
2005-08-01 22:22:01 UTC
Permalink
Thanks Lawrence. I really appreciate your time and help here!

I tryed a couple of things yesterday, including deleting all of the WU*.*
files in the System32 folder as per a nother newsgroup post, then running
Windows Update. That installed the Windows update client (I think), although
all of the files replaced were the same as my files. I restarted and found an
update waiting.

I noticed the log file has a number of errors in it this morning. I resumed
from Standby on a different network, then when I got mback to the office
resumed again, then renewed the IP address. Are the failures due to the IP
address not being right until the renew? There is too much info so I've cut
the log back to after a coupl e of restarts yesterday when the update
installe.

2005-08-01 16:12:25 1696 304 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-08-01 16:12:25 1696 304 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-08-01 16:12:25 1696 304 Service *************
2005-08-01 16:12:25 1696 304 Service ** START ** Service: Service startup
2005-08-01 16:12:25 1696 304 Service *********
2005-08-01 16:12:26 1696 304 Agent * WU client version 5.8.0.2469
2005-08-01 16:12:26 1696 304 Agent * SusClientId =
'684db317-75f7-44b9-8f80-8c070ea0f35f'
2005-08-01 16:12:26 1696 304 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-08-01 16:12:26 1696 304 Agent * Access type: No proxy
2005-08-01 16:12:26 1696 304 Agent * Network state: Connected
2005-08-01 16:13:25 1696 304 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-08-01 16:13:25 1696 304 Agent *********** Agent: Initializing global
settings cache ***********
2005-08-01 16:13:25 1696 304 Agent * WSUS server: http://Smithers:8530
2005-08-01 16:13:25 1696 304 Agent * WSUS status server:
http://Smithers:8530
2005-08-01 16:13:25 1696 304 Agent * Target group: XannaX Computers
2005-08-01 16:13:25 1696 304 Agent * Windows Update access disabled: No
2005-08-01 16:13:25 1696 304 DnldMgr Download manager restoring 0 downloads
2005-08-01 16:13:25 1696 304 AU ########### AU: Initializing Automatic
Updates ###########
2005-08-01 16:13:25 1696 304 AU # WSUS server: http://Smithers:8530
2005-08-01 16:13:25 1696 304 AU # Detection frequency: 22
2005-08-01 16:13:25 1696 304 AU # Target group: XannaX Computers
2005-08-01 16:13:25 1696 304 AU # Approval type: Scheduled (Policy)
2005-08-01 16:13:25 1696 304 AU # Scheduled install day/time: Every day at
4:00
2005-08-01 16:13:25 1696 304 AU # Auto-install minor updates: Yes (Policy)
2005-08-01 16:13:25 1696 304 AU # Will interact with non-admins
(Non-admins are elevated)
2005-08-01 16:13:30 1696 6b0 Report Uploading 6 events using cached cookie,
reporting URL =
http://Smithers:8530/ReportingWebService/ReportingWebService.asmx
2005-08-01 16:13:58 1696 6b0 Report Reporter successfully uploaded 6 events.
2005-08-01 16:34:26 1696 304 AU AU received hibernate event
2005-08-01 17:53:05 1696 304 AU AU received wakeup event
2005-08-01 17:53:16 1696 304 AU AU received wakeup event
2005-08-01 18:10:48 1696 304 AU AU received hibernate event
2005-08-02 08:35:51 1696 304 AU Forced install timer expired for scheduled
install
2005-08-02 08:35:51 1696 348 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-08-02 08:35:56 1696 304 AU AU received wakeup event
2005-08-02 08:36:07 1696 304 AU AU received wakeup event
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072efe.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr =
0x80072EFE, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: GetCookie failure, error =
0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to the
server with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr =
0x80072EE7, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: ReportEventBatch failure, error =
0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report WARNING: Reporter failed to upload
events with hr = 8024402c.
2005-08-02 08:45:12 1696 304 AU AU received hibernate event
2005-08-02 09:54:52 1696 304 AU AU deferring detection until wake-up from
hibernation
2005-08-02 09:54:55 1696 304 AU AU received wakeup event
2005-08-02 09:55:07 1696 304 AU AU received wakeup event
2005-08-02 09:55:24 1696 304 AU #############
2005-08-02 09:55:24 1696 304 AU ## START ## AU: Search for updates
2005-08-02 09:55:24 1696 304 AU #########
2005-08-02 09:55:24 1696 304 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:24 1696 bd8 Agent *************
2005-08-02 09:55:24 1696 bd8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:24 1696 bd8 Agent *********
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Setup FATAL: IsUpdateRequired failed with error
0x8024402c
2005-08-02 09:55:37 1696 bd8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x8024402c
2005-08-02 09:55:37 1696 bd8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x8024402C
2005-08-02 09:55:37 1696 bd8 Agent * WARNING: Skipping scan, self-update
check returned 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent * WARNING: Exit code = 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent *********
2005-08-02 09:55:39 1696 bd8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:39 1696 bd8 Agent *************
2005-08-02 09:55:39 1696 bd8 Agent WARNING: WU client failed Searching for
update with error 0x8024402c
2005-08-02 09:55:39 1696 bd8 AU >>## RESUMED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU # WARNING: Search callback failed, result
= 0x8024402C
2005-08-02 09:55:39 1696 bd8 AU #########
2005-08-02 09:55:39 1696 bd8 AU ## END ## AU: Search for updates [CallId
= {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU #############
2005-08-02 09:55:39 1696 bd8 AU AU setting next detection timeout to
2005-08-02 02:55:39
Lawrence Garvin
2005-08-02 02:15:57 UTC
Permalink
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
Can you access the file using Internet Explorer from a non-administrator
account on this PC?

Can you post the unedited log for 8/2/05 from powerup until the post time of
your message.

The entries for 8/1/05 look normal, except that there's no log entries
showing an actual /detection/. which I find intriguing.
Thanks Lawrence. I really appreciate your time and help here!
I tryed a couple of things yesterday, including deleting all of the WU*.*
files in the System32 folder as per a nother newsgroup post, then running
Windows Update. That installed the Windows update client (I think), although
all of the files replaced were the same as my files. I restarted and found an
update waiting.
I noticed the log file has a number of errors in it this morning. I resumed
from Standby on a different network, then when I got mback to the office
resumed again, then renewed the IP address. Are the failures due to the IP
address not being right until the renew? There is too much info so I've cut
the log back to after a coupl e of restarts yesterday when the update
installe.
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuaueng.dll
2005-08-01 16:12:25 1696 304 Service *************
2005-08-01 16:12:25 1696 304 Service ** START ** Service: Service startup
2005-08-01 16:12:25 1696 304 Service *********
2005-08-01 16:12:26 1696 304 Agent * WU client version 5.8.0.2469
2005-08-01 16:12:26 1696 304 Agent * SusClientId =
'684db317-75f7-44b9-8f80-8c070ea0f35f'
C:\WINDOWS\SoftwareDistribution
2005-08-01 16:12:26 1696 304 Agent * Access type: No proxy
2005-08-01 16:12:26 1696 304 Agent * Network state: Connected
2005-08-01 16:13:25 1696 304 Agent *********** Agent: Initializing
Windows
Update Agent ***********
2005-08-01 16:13:25 1696 304 Agent *********** Agent: Initializing global
settings cache ***********
2005-08-01 16:13:25 1696 304 Agent * WSUS server: http://Smithers:8530
http://Smithers:8530
2005-08-01 16:13:25 1696 304 Agent * Target group: XannaX Computers
2005-08-01 16:13:25 1696 304 Agent * Windows Update access disabled: No
2005-08-01 16:13:25 1696 304 DnldMgr Download manager restoring 0
downloads
2005-08-01 16:13:25 1696 304 AU ########### AU: Initializing Automatic
Updates ###########
2005-08-01 16:13:25 1696 304 AU # WSUS server: http://Smithers:8530
2005-08-01 16:13:25 1696 304 AU # Detection frequency: 22
2005-08-01 16:13:25 1696 304 AU # Target group: XannaX Computers
2005-08-01 16:13:25 1696 304 AU # Approval type: Scheduled (Policy)
2005-08-01 16:13:25 1696 304 AU # Scheduled install day/time: Every day
at
4:00
2005-08-01 16:13:25 1696 304 AU # Auto-install minor updates: Yes
(Policy)
2005-08-01 16:13:25 1696 304 AU # Will interact with non-admins
(Non-admins are elevated)
2005-08-01 16:13:30 1696 6b0 Report Uploading 6 events using cached
cookie,
reporting URL =
http://Smithers:8530/ReportingWebService/ReportingWebService.asmx
2005-08-01 16:13:58 1696 6b0 Report Reporter successfully uploaded 6
events.
2005-08-01 16:34:26 1696 304 AU AU received hibernate event
2005-08-01 17:53:05 1696 304 AU AU received wakeup event
2005-08-01 17:53:16 1696 304 AU AU received wakeup event
2005-08-01 18:10:48 1696 304 AU AU received hibernate event
2005-08-02 08:35:51 1696 304 AU Forced install timer expired for scheduled
install
2005-08-02 08:35:51 1696 348 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-08-02 08:35:56 1696 304 AU AU received wakeup event
2005-08-02 08:36:07 1696 304 AU AU received wakeup event
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072efe.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr
=
0x80072EFE, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: GetCookie failure, error =
0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached
cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to
the
server with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr
=
0x80072EE7, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: ReportEventBatch failure, error =
0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report WARNING: Reporter failed to upload
events with hr = 8024402c.
2005-08-02 08:45:12 1696 304 AU AU received hibernate event
2005-08-02 09:54:52 1696 304 AU AU deferring detection until wake-up from
hibernation
2005-08-02 09:54:55 1696 304 AU AU received wakeup event
2005-08-02 09:55:07 1696 304 AU AU received wakeup event
2005-08-02 09:55:24 1696 304 AU #############
2005-08-02 09:55:24 1696 304 AU ## START ## AU: Search for updates
2005-08-02 09:55:24 1696 304 AU #########
2005-08-02 09:55:24 1696 304 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:24 1696 bd8 Agent *************
2005-08-02 09:55:24 1696 bd8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:24 1696 bd8 Agent *********
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Setup FATAL: IsUpdateRequired failed with
error
0x8024402c
IsUpdateRequired failed: 0x8024402c
IsUpdateRequired failed, error = 0x8024402C
2005-08-02 09:55:37 1696 bd8 Agent * WARNING: Skipping scan, self-update
check returned 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent * WARNING: Exit code = 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent *********
2005-08-02 09:55:39 1696 bd8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:39 1696 bd8 Agent *************
2005-08-02 09:55:39 1696 bd8 Agent WARNING: WU client failed Searching for
update with error 0x8024402c
2005-08-02 09:55:39 1696 bd8 AU >>## RESUMED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU # WARNING: Search callback failed,
result
= 0x8024402C
2005-08-02 09:55:39 1696 bd8 AU #########
2005-08-02 09:55:39 1696 bd8 AU ## END ## AU: Search for updates
[CallId
= {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU #############
2005-08-02 09:55:39 1696 bd8 AU AU setting next detection timeout to
2005-08-02 02:55:39
Robertt
2005-08-02 02:57:02 UTC
Permalink
Hi Lawrence.

I can access the URL http://Smithers:8530/selfupdate/wuident.cab from my PC
and open the cab file.

Heres the log file for today - I haven't restarted yet, but I will shortly...

2005-08-02 08:35:51 1696 304 AU Forced install timer expired for scheduled
install
2005-08-02 08:35:51 1696 348 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-08-02 08:35:56 1696 304 AU AU received wakeup event
2005-08-02 08:36:07 1696 304 AU AU received wakeup event
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072efe.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr =
0x80072EFE, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: GetCookie failure, error =
0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to the
server with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr =
0x80072EE7, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: ReportEventBatch failure, error =
0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report WARNING: Reporter failed to upload
events with hr = 8024402c.
2005-08-02 08:45:12 1696 304 AU AU received hibernate event
2005-08-02 09:54:52 1696 304 AU AU deferring detection until wake-up from
hibernation
2005-08-02 09:54:55 1696 304 AU AU received wakeup event
2005-08-02 09:55:07 1696 304 AU AU received wakeup event
2005-08-02 09:55:24 1696 304 AU #############
2005-08-02 09:55:24 1696 304 AU ## START ## AU: Search for updates
2005-08-02 09:55:24 1696 304 AU #########
2005-08-02 09:55:24 1696 304 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:24 1696 bd8 Agent *************
2005-08-02 09:55:24 1696 bd8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:24 1696 bd8 Agent *********
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Setup FATAL: IsUpdateRequired failed with error
0x8024402c
2005-08-02 09:55:37 1696 bd8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x8024402c
2005-08-02 09:55:37 1696 bd8 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x8024402C
2005-08-02 09:55:37 1696 bd8 Agent * WARNING: Skipping scan, self-update
check returned 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent * WARNING: Exit code = 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent *********
2005-08-02 09:55:39 1696 bd8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:39 1696 bd8 Agent *************
2005-08-02 09:55:39 1696 bd8 Agent WARNING: WU client failed Searching for
update with error 0x8024402c
2005-08-02 09:55:39 1696 bd8 AU >>## RESUMED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU # WARNING: Search callback failed, result
= 0x8024402C
2005-08-02 09:55:39 1696 bd8 AU #########
2005-08-02 09:55:39 1696 bd8 AU ## END ## AU: Search for updates [CallId
= {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU #############
2005-08-02 09:55:39 1696 bd8 AU AU setting next detection timeout to
2005-08-02 02:55:39
2005-08-02 10:40:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 10:40:24 1696 a5c Report Reporter successfully uploaded 3 events.

Cheers

Robert
Lawrence Garvin
2005-08-02 05:08:09 UTC
Permalink
There's inconsistency in what's happening on this client.

At 8:36am, it tries to post events to stats.update.microsoft.com, which is
an indication that you have missing or invalid URL configurations in your
GPO, and the WUA thinks it is functioning as an Automatic Updates client,
not a WSUS client. But the attempt fails with '2ee7' errors, which are
"Internet Name Not Resolved".
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to the
server with hr = 80072ee7.
Then it throws another bunch of 2ee7 errors, trying to access the selfupdate
tree.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
Yet, you say you can access the URL from IE, which indicates that the name
resolution is working correctly.

Finally, it successfully uploads 3 events to stats.update.microsoft.com,
which it shouldn't be reporting to in the first place.
2005-08-02 10:40:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 10:40:24 1696 a5c Report Reporter successfully uploaded 3
events.
Can you export the actual registry values stored at:
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate

because the entries that should be in the WindowsUpdate.log reflecting these
registry settings, are not there, which makes me wonder if the policy is
being applied correctly. (Either that or you've edited this log file before
posting -- if that is the case, please do not edit the log files before
posting.) Here, specifically, are the entries originally appearing in your
7/28 logfile, but now seem to be missing from the 8/2 logfile:'
2005-07-28 14:36:24 1764 37c Agent * WSUS server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * WSUS status server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * Target group: XannaX Computers
2005-07-28 14:36:24 1764 37c Agent * Windows Update access disabled: No
2005-07-28 14:36:40 1764 37c DnldMgr Download manager restoring 0 downloads
2005-07-28 14:36:40 1764 37c AU ########### AU: Initializing Automatic
Updates ###########
2005-07-28 14:36:41 1764 37c AU AU setting next detection timeout to
2005-07-28 02:36:41
2005-07-28 14:36:41 1764 37c AU # WSUS server: http://Smithers
2005-07-28 14:36:41 1764 37c AU # Detection frequency: 22
2005-07-28 14:36:41 1764 37c AU # Target group: XannaX Computers
2005-07-28 14:36:41 1764 37c AU # Approval type: Scheduled (Policy)
2005-07-28 14:36:41 1764 37c AU # Scheduled install day/time: Every day
at
4:00
2005-07-28 14:36:41 1764 37c AU # Auto-install minor updates: Yes
(Policy)
2005-07-28 14:36:41 1764 37c AU # Will interact with non-admins
(Non-admins are elevated)
Second, can you describe the methodology you are using to get these polices
in place? Are you using Group Policy, Local Policy, or REG files with
scripting.
Hi Lawrence.
I can access the URL http://Smithers:8530/selfupdate/wuident.cab from my PC
and open the cab file.
Heres the log file for today - I haven't restarted yet, but I will shortly...
2005-08-02 08:35:51 1696 304 AU Forced install timer expired for scheduled
install
2005-08-02 08:35:51 1696 348 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-08-02 08:35:56 1696 304 AU AU received wakeup event
2005-08-02 08:36:07 1696 304 AU AU received wakeup event
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072efe.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr
=
0x80072EFE, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: GetCookie failure, error =
0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached
cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to
the
server with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with hr
=
0x80072EE7, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: ReportEventBatch failure, error =
0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report WARNING: Reporter failed to upload
events with hr = 8024402c.
2005-08-02 08:45:12 1696 304 AU AU received hibernate event
2005-08-02 09:54:52 1696 304 AU AU deferring detection until wake-up from
hibernation
2005-08-02 09:54:55 1696 304 AU AU received wakeup event
2005-08-02 09:55:07 1696 304 AU AU received wakeup event
2005-08-02 09:55:24 1696 304 AU #############
2005-08-02 09:55:24 1696 304 AU ## START ## AU: Search for updates
2005-08-02 09:55:24 1696 304 AU #########
2005-08-02 09:55:24 1696 304 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:24 1696 bd8 Agent *************
2005-08-02 09:55:24 1696 bd8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:24 1696 bd8 Agent *********
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Setup FATAL: IsUpdateRequired failed with
error
0x8024402c
IsUpdateRequired failed: 0x8024402c
IsUpdateRequired failed, error = 0x8024402C
2005-08-02 09:55:37 1696 bd8 Agent * WARNING: Skipping scan, self-update
check returned 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent * WARNING: Exit code = 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent *********
2005-08-02 09:55:39 1696 bd8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:39 1696 bd8 Agent *************
2005-08-02 09:55:39 1696 bd8 Agent WARNING: WU client failed Searching for
update with error 0x8024402c
2005-08-02 09:55:39 1696 bd8 AU >>## RESUMED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU # WARNING: Search callback failed,
result
= 0x8024402C
2005-08-02 09:55:39 1696 bd8 AU #########
2005-08-02 09:55:39 1696 bd8 AU ## END ## AU: Search for updates
[CallId
= {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU #############
2005-08-02 09:55:39 1696 bd8 AU AU setting next detection timeout to
2005-08-02 02:55:39
2005-08-02 10:40:24 1696 a5c Report Uploading 3 events using cached
cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 10:40:24 1696 a5c Report Reporter successfully uploaded 3
events.
Cheers
Robert
Lawrence Garvin
2005-08-02 05:12:40 UTC
Permalink
Also, please download and run the Client Diagnostic utility, and post the
results from that test.
Post by Lawrence Garvin
There's inconsistency in what's happening on this client.
At 8:36am, it tries to post events to stats.update.microsoft.com, which is
an indication that you have missing or invalid URL configurations in your
GPO, and the WUA thinks it is functioning as an Automatic Updates client,
not a WSUS client. But the attempt fails with '2ee7' errors, which are
"Internet Name Not Resolved".
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to the
server with hr = 80072ee7.
Then it throws another bunch of 2ee7 errors, trying to access the
selfupdate tree.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
Yet, you say you can access the URL from IE, which indicates that the name
resolution is working correctly.
Finally, it successfully uploads 3 events to stats.update.microsoft.com,
which it shouldn't be reporting to in the first place.
2005-08-02 10:40:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 10:40:24 1696 a5c Report Reporter successfully uploaded 3
events.
HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate
because the entries that should be in the WindowsUpdate.log reflecting
these registry settings, are not there, which makes me wonder if the
policy is being applied correctly. (Either that or you've edited this log
file before posting -- if that is the case, please do not edit the log
files before posting.) Here, specifically, are the entries originally
appearing in your 7/28 logfile, but now seem to be missing from the 8/2
logfile:'
2005-07-28 14:36:24 1764 37c Agent * WSUS server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * WSUS status server: http://Smithers
2005-07-28 14:36:24 1764 37c Agent * Target group: XannaX Computers
2005-07-28 14:36:24 1764 37c Agent * Windows Update access disabled: No
2005-07-28 14:36:40 1764 37c DnldMgr Download manager restoring 0 downloads
2005-07-28 14:36:40 1764 37c AU ########### AU: Initializing Automatic
Updates ###########
2005-07-28 14:36:41 1764 37c AU AU setting next detection timeout to
2005-07-28 02:36:41
2005-07-28 14:36:41 1764 37c AU # WSUS server: http://Smithers
2005-07-28 14:36:41 1764 37c AU # Detection frequency: 22
2005-07-28 14:36:41 1764 37c AU # Target group: XannaX Computers
2005-07-28 14:36:41 1764 37c AU # Approval type: Scheduled (Policy)
2005-07-28 14:36:41 1764 37c AU # Scheduled install day/time: Every day
at
4:00
2005-07-28 14:36:41 1764 37c AU # Auto-install minor updates: Yes
(Policy)
2005-07-28 14:36:41 1764 37c AU # Will interact with non-admins
(Non-admins are elevated)
Second, can you describe the methodology you are using to get these
polices in place? Are you using Group Policy, Local Policy, or REG files
with scripting.
Hi Lawrence.
I can access the URL http://Smithers:8530/selfupdate/wuident.cab from my PC
and open the cab file.
Heres the log file for today - I haven't restarted yet, but I will shortly...
2005-08-02 08:35:51 1696 304 AU Forced install timer expired for scheduled
install
2005-08-02 08:35:51 1696 348 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2005-08-02 08:35:56 1696 304 AU AU received wakeup event
2005-08-02 08:36:07 1696 304 AU AU received wakeup event
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072efe.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with
hr =
0x80072EFE, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: GetCookie failure, error =
0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 08:36:24 1696 a5c Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 08:36:24 1696 a5c Report WARNING: Failed to upload events to the
server with hr = 80072ee7.
2005-08-02 08:36:24 1696 a5c PT + Last proxy send request failed with
hr =
0x80072EE7, HTTP status code = 0
2005-08-02 08:36:24 1696 a5c PT + Caller provided credentials = No
2005-08-02 08:36:24 1696 a5c PT + Impersonate flags = 0
2005-08-02 08:36:24 1696 a5c PT + Possible authorization schemes used =
2005-08-02 08:36:24 1696 a5c PT WARNING: ReportEventBatch failure, error =
0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-08-02 08:36:24 1696 a5c Report WARNING: Reporter failed to upload
events with hr = 8024402c.
2005-08-02 08:45:12 1696 304 AU AU received hibernate event
2005-08-02 09:54:52 1696 304 AU AU deferring detection until wake-up from
hibernation
2005-08-02 09:54:55 1696 304 AU AU received wakeup event
2005-08-02 09:55:07 1696 304 AU AU received wakeup event
2005-08-02 09:55:24 1696 304 AU #############
2005-08-02 09:55:24 1696 304 AU ## START ## AU: Search for updates
2005-08-02 09:55:24 1696 304 AU #########
2005-08-02 09:55:24 1696 304 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:24 1696 bd8 Agent *************
2005-08-02 09:55:24 1696 bd8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:24 1696 bd8 Agent *********
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: Send failed with hr = 80072ee7.
2005-08-02 09:55:37 1696 bd8 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-08-02 09:55:37 1696 bd8 Misc WARNING: WinHttp: SendRequestUsingProxy
failed for <http://Smithers:8530/selfupdate/wuident.cab>. error 0x80072ee7
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
SendRequestToServerForFileInformation failed with 0x80072ee7
ShouldFileBeDownloaded
failed with 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Misc WARNING: DownloadFileInternal failed for
http://Smithers:8530/selfupdate/wuident.cab: error 0x80072ee7
2005-08-02 09:55:37 1696 bd8 Setup FATAL: IsUpdateRequired failed with
error
0x8024402c
IsUpdateRequired failed: 0x8024402c
IsUpdateRequired failed, error = 0x8024402C
2005-08-02 09:55:37 1696 bd8 Agent * WARNING: Skipping scan, self-update
check returned 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent * WARNING: Exit code = 0x8024402C
2005-08-02 09:55:39 1696 bd8 Agent *********
2005-08-02 09:55:39 1696 bd8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-08-02 09:55:39 1696 bd8 Agent *************
2005-08-02 09:55:39 1696 bd8 Agent WARNING: WU client failed Searching for
update with error 0x8024402c
2005-08-02 09:55:39 1696 bd8 AU >>## RESUMED ## AU: Search for updates
[CallId = {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU # WARNING: Search callback failed,
result
= 0x8024402C
2005-08-02 09:55:39 1696 bd8 AU #########
2005-08-02 09:55:39 1696 bd8 AU ## END ## AU: Search for updates
[CallId
= {089B0A05-0E04-4E8B-86A9-D571A53EA8AE}]
2005-08-02 09:55:39 1696 bd8 AU #############
2005-08-02 09:55:39 1696 bd8 AU AU setting next detection timeout to
2005-08-02 02:55:39
2005-08-02 10:40:24 1696 a5c Report Uploading 3 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-08-02 10:40:24 1696 a5c Report Reporter successfully uploaded 3
events.
Cheers
Robert
Rosta Bilek
2005-08-02 03:09:12 UTC
Permalink
Hi Robert,
install SP1 for Windows 2003 over WSUS.
-
Rosta Bilek
Post by Robertt
Thanks Lawrence. I really appreciate your time and help here!
I tryed a couple of things yesterday, including deleting all of the WU*.*
files in the System32 folder as per a nother newsgroup post, then running
Windows Update. That installed the Windows update client (I think), although
all of the files replaced were the same as my files. I restarted and found an
update waiting.
I noticed the log file has a number of errors in it this morning. I resumed
from Standby on a different network, then when I got mback to the office
resumed again, then renewed the IP address. Are the failures due to the IP
address not being right until the renew? There is too much info so I've cut
the log back to after a coupl e of restarts yesterday when the update
installe.
Robertt
2005-08-02 03:49:01 UTC
Permalink
Do you mean install it again? I installed it a while back. Should it be
reinstalled after installing WSUS?

Cheers

Robert
Post by Rosta Bilek
Hi Robert,
install SP1 for Windows 2003 over WSUS.
-
Rosta Bilek
Post by Robertt
Thanks Lawrence. I really appreciate your time and help here!
I tryed a couple of things yesterday, including deleting all of the WU*.*
files in the System32 folder as per a nother newsgroup post, then running
Windows Update. That installed the Windows update client (I think), although
all of the files replaced were the same as my files. I restarted and found an
update waiting.
I noticed the log file has a number of errors in it this morning. I resumed
from Standby on a different network, then when I got mback to the office
resumed again, then renewed the IP address. Are the failures due to the IP
address not being right until the renew? There is too much info so I've cut
the log back to after a coupl e of restarts yesterday when the update
installe.
Continue reading on narkive:
Loading...