Computers not showing up on my Wsus Server

[Samuel H]

I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.

Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???

Thanks for any help you can give..

[Lawrence Garvin [MVP]]

Are the servers in a separate OU that you've not linked a GPO into?

If not, then let's start by running the Client Diagnostic Tool on one of those
servers to see what's configured and what's working and what's not.

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[Steve S]

The Client Diagnostic Tool said that everything passed, but the computer is
still not showing up in the Computers list in WSUSAdmin. Any other ideas?

Post by Lawrence Garvin [MVP]
Are the servers in a separate OU that you've not linked a GPO into?
If not, then let's start by running the Client Diagnostic Tool on one of those
servers to see what's configured and what's working and what's not.

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[maximillianx]

Try running a gpresult on the box and post your results for us?

Rob

Post by Steve S
The Client Diagnostic Tool said that everything passed, but the computer is
still not showing up in the Computers list in WSUSAdmin. Any other ideas?

Post by Lawrence Garvin [MVP]
Are the servers in a separate OU that you've not linked a GPO into?
If not, then let's start by running the Client Diagnostic Tool on one of those
servers to see what's configured and what's working and what's not.

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[Samuel H]

Max i ran a gpresult on my computer and this is what i got...

-------------------------------------------------------------------
not sure what this part means...
The following GPOs were not applied because they were filtered out

WSUS
Filtering: Not Applied (Empty)

----------------------------------------------------------------------------
Thanks let me know result below..

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\hopkinss>gpresult

Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001

Created On 11/11/2005 at 11:40:46 AM


RSOP results for JKV\hopkinss on IT-TECH : Logging Mode
--------------------------------------------------------

OS Type: Microsoft Windows XP Professional
OS Configuration: Member Workstation
OS Version: 5.1.2600
Domain Name: JKV
Domain Type: Windows 2000
Site Name: Default-First-Site-Name
Roaming Profile:
Local Profile: C:\Documents and Settings\hopkinss
Connected over a slow link?: No


COMPUTER SETTINGS
------------------
CN=IT-TECH,CN=Computers,DC=jkv,DC=local
Last time Group Policy was applied: 11/11/2005 at 10:43:13 AM
Group Policy was applied from: jkv5.jkv.local
Group Policy slow link threshold: 500 kbps

Applied Group Policy Objects
-----------------------------
WSUS
Local Group Policy

The computer is a part of the following security groups:
--------------------------------------------------------
BUILTIN\Administrators
Everyone
BUILTIN\Users
NT AUTHORITY\NETWORK
NT AUTHORITY\Authenticated Users
IT-TECH$
Domain Computers
CERTSVC_DCOM_ACCESS


USER SETTINGS
--------------
CN=hopkinss,CN=Users,DC=jkv,DC=local
Last time Group Policy was applied: 11/11/2005 at 10:33:35 AM
Group Policy was applied from: jkv5.jkv.local
Group Policy slow link threshold: 500 kbps

Applied Group Policy Objects
-----------------------------
Local Group Policy

The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
WSUS
Filtering: Not Applied (Empty)

The user is a part of the following security groups:
----------------------------------------------------
Domain Users
Everyone
Debugger Users
BUILTIN\Administrators
BUILTIN\Users
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
LOCAL
Domain Admins
hopkinss
CERTSVC_DCOM_ACCESS

C:\Documents and Settings\hopkinss>
--
Samuel H

Post by maximillianx
Try running a gpresult on the box and post your results for us?
Rob

Post by Steve S
The Client Diagnostic Tool said that everything passed, but the computer is
still not showing up in the Computers list in WSUSAdmin. Any other ideas?

Post by Lawrence Garvin [MVP]
Are the servers in a separate OU that you've not linked a GPO into?
If not, then let's start by running the Client Diagnostic Tool on one of those
servers to see what's configured and what's working and what's not.

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[maximillianx]

Post by Samuel H
-------------------------------------------------------------------
not sure what this part means...
The following GPOs were not applied because they were filtered out
WSUS
Filtering: Not Applied (Empty)
----------------------------------------------------------------------------

I wouldn't worry about that line, it just means that since the GPO called
WSUS is set for computer settings, it doesn't apply to user settings, so it
is filtered out.

Hmm - how did you deploy these machines? Are they cloned? Do the computers
receive any updates at all, and the problem is just that they do not appear
in the WSUS admin console?

You might want to post a windowsupdate.log file from one of them...

Thanks!
Rob

Post by Samuel H
Thanks let me know result below..
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\hopkinss>gpresult
Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001
Created On 11/11/2005 at 11:40:46 AM
RSOP results for JKV\hopkinss on IT-TECH : Logging Mode
--------------------------------------------------------
OS Type: Microsoft Windows XP Professional
OS Configuration: Member Workstation
OS Version: 5.1.2600
Domain Name: JKV
Domain Type: Windows 2000
Site Name: Default-First-Site-Name
Local Profile: C:\Documents and Settings\hopkinss
Connected over a slow link?: No
COMPUTER SETTINGS
------------------
CN=IT-TECH,CN=Computers,DC=jkv,DC=local
Last time Group Policy was applied: 11/11/2005 at 10:43:13 AM
Group Policy was applied from: jkv5.jkv.local
Group Policy slow link threshold: 500 kbps
Applied Group Policy Objects
-----------------------------
WSUS
Local Group Policy
--------------------------------------------------------
BUILTIN\Administrators
Everyone
BUILTIN\Users
NT AUTHORITY\NETWORK
NT AUTHORITY\Authenticated Users
IT-TECH$
Domain Computers
CERTSVC_DCOM_ACCESS
USER SETTINGS
--------------
CN=hopkinss,CN=Users,DC=jkv,DC=local
Last time Group Policy was applied: 11/11/2005 at 10:33:35 AM
Group Policy was applied from: jkv5.jkv.local
Group Policy slow link threshold: 500 kbps
Applied Group Policy Objects
-----------------------------
Local Group Policy
The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
WSUS
Filtering: Not Applied (Empty)
----------------------------------------------------
Domain Users
Everyone
Debugger Users
BUILTIN\Administrators
BUILTIN\Users
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
LOCAL
Domain Admins
hopkinss
CERTSVC_DCOM_ACCESS
C:\Documents and Settings\hopkinss>
--
Samuel H

[Lawrence Garvin [MVP]]

Yes.. please /post/ the results from the CDT.

No offense intended, but I've seen numerous reports thta "everything passed",
when, in fact, the CDT provides clear evidence of a misconfiguration --
interpreting the answers from the CDT is a bit more complex than just looking
for errors.

Post by Steve S
The Client Diagnostic Tool said that everything passed, but the computer is
still not showing up in the Computers list in WSUSAdmin. Any other ideas?

Post by Lawrence Garvin [MVP]
Are the servers in a separate OU that you've not linked a GPO into?
If not, then let's start by running the Client Diagnostic Tool on one of those
servers to see what's configured and what's working and what's not.

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[RALATEDS]

Samuel and Gavin,

I have run into a similar problem that seems to be related to the length of
the computer name. Examples below:

Example 1 [These machines are servers]

Machine Name USIVSWTSD08-DV This machine shows up in computer list
Machine Name USIVSWTSW08-DV This machine did not show up

If I remove the first machine [USIVSWTSD08-DV] the second machine will now
show up.

Example 2 [These machines are workstations]

Machine Name WXPKZD3GN01 This machine shows up in computer list
Machine Name WXPKZD3GN05 This machine did not show up

If I remove the first machine [WXPKZD3GN01] the second machine will now show
up.

There appears to be a problem with computer names where the first 8 digits
are the same.

Does anyone know how to fix this????
--
Robert A. Lawrence

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[Samuel H]

--
Samuel H

Post by RALATEDS
Samuel and Gavin,
I have run into a similar problem that seems to be related to the length of
Example 1 [These machines are servers]
Machine Name USIVSWTSD08-DV This machine shows up in computer list
Machine Name USIVSWTSW08-DV This machine did not show up
If I remove the first machine [USIVSWTSD08-DV] the second machine will now
show up.
Example 2 [These machines are workstations]
Machine Name WXPKZD3GN01 This machine shows up in computer list
Machine Name WXPKZD3GN05 This machine did not show up
If I remove the first machine [WXPKZD3GN01] the second machine will now show
up.
There appears to be a problem with computer names where the first 8 digits
are the same.
Does anyone know how to fix this????
--
Robert A. Lawrence

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[Lawrence Garvin [MVP]]

I'd be more inclined to think that you're getting manifestations of duplicated
SusClientId values from these machines, than there is an issue with only
matching the first eight characters of a machine name.

Can you please check this registry value on each of the four machines and
confirm that it is unique:

HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate
"SusClientID"=

Post by RALATEDS
Samuel and Gavin,
I have run into a similar problem that seems to be related to the length of
Example 1 [These machines are servers]
Machine Name USIVSWTSD08-DV This machine shows up in computer list
Machine Name USIVSWTSW08-DV This machine did not show up
If I remove the first machine [USIVSWTSD08-DV] the second machine will now
show up.
Example 2 [These machines are workstations]
Machine Name WXPKZD3GN01 This machine shows up in computer list
Machine Name WXPKZD3GN05 This machine did not show up
If I remove the first machine [WXPKZD3GN01] the second machine will now show
up.
There appears to be a problem with computer names where the first 8 digits
are the same.
Does anyone know how to fix this????
--
Robert A. Lawrence

Post by Samuel H
I've installed windows server update on a 2003 box and it appears to have
installed fine and it seems to be working fine.. an pushing out updates.
But i have three servers that aren't showing up on the Wsus server and when
i added a new machine to the nextwork the same thing happened.
Anyone have any ideas as to why these computer are not showing up on my wsus
server. when the rest do. ???
Thanks for any help you can give..
--
Samuel H

[Omar W]

I have the same problem and in fact, the only machine in the domain is the
one I use, and the name is OSC, ItŽs not so large, so?

Post by Lawrence Garvin [MVP]
I'd be more inclined to think that you're getting manifestations of duplicated
SusClientId values from these machines, than there is an issue with only
matching the first eight characters of a machine name.
Can you please check this registry value on each of the four machines and
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate
"SusClientID"=

Post by RALATEDS
Samuel and Gavin,

[quoted text clipped - 32 lines]

Post by RALATEDS

Post by Samuel H
Thanks for any help you can give..