Discussion:
ERROR event id 364 on WSUS server
(too old to reply)
"יניב" <@discussions.microsoft.com>
2005-09-20 15:36:07 UTC
Permalink
Hi,

My WSUS server reporting the following error:

Source: Windows Serer Update
Category: Synchronization
Evend ID: 364
Description:

Content file download failed. Reason: Error calling
[kernel32.dll]:CreateDirectory(d:\WSUS\WsusContent\81} Source File:
Destination file:


Any help! thanks
Lawrence Garvin
2005-09-20 21:39:45 UTC
Permalink
Interesting...

Is there a D:\WSUS\WSUSContent\81 folder already?
It's also intriguing that the Source File and Destination File fields are
blank.

Of course the missing 'v' in "Windows Serer Update" tells me that you typed
the error text into the message rather than copying and pasting it.. so
perhaps you left some parts out. also?


Do the D:\ , D:\WSUS, and D:\WSUSContent folders have the correct NTFS
permissions?
(See http://wsusinfo.onsitechsolutions.com/articles/016.htm for the correct
NTFS permissions)
Post by "יניב" <@discussions.microsoft.com>
Hi,
Source: Windows Serer Update
Category: Synchronization
Evend ID: 364
Content file download failed. Reason: Error calling
Any help! thanks
"יניב" <@discussions.microsoft.com>
2005-09-21 06:08:01 UTC
Permalink
Thanks Lawrence. your contribution to the communitiy is very precious.
I managed to solve the problem. for some reason, 'NETWORK SERVICES' account
was lack of permissions to the WSUS folder. It is possilbe that I'm
responsible for that during my tries to harden the server.

so now I can see in WSUS admin console that now downloads is waiting.

Thanks a lot.
Post by Lawrence Garvin
Interesting...
Is there a D:\WSUS\WSUSContent\81 folder already?
It's also intriguing that the Source File and Destination File fields are
blank.
Of course the missing 'v' in "Windows Serer Update" tells me that you typed
the error text into the message rather than copying and pasting it.. so
perhaps you left some parts out. also?
Do the D:\ , D:\WSUS, and D:\WSUSContent folders have the correct NTFS
permissions?
(See http://wsusinfo.onsitechsolutions.com/articles/016.htm for the correct
NTFS permissions)
Post by "יניב" <@discussions.microsoft.com>
Hi,
Source: Windows Serer Update
Category: Synchronization
Evend ID: 364
Content file download failed. Reason: Error calling
Any help! thanks
Toby
2005-10-27 16:35:12 UTC
Permalink
Hello.. I am experiencing this same issue on my WSUS box. I have checked the
permissions and everything seems right. Here is the evenlog entry I receive:

Event ID: 364

Description:
Content file download failed. Reason: Error calling
[kernel32.dll]:CreateDirectory(\\cksdupdate\e$\wsus\wsuscontent\48) Source
File: Destination File: .

I am receiving this event on multiple directories under the wsuscontent
folder. I checked the permissions and "Network service" has full control
which are inherited from above. The directory listed in the events are under
the wsuscontent folder, so they are being created.
Post by "יניב" <@discussions.microsoft.com>
Hi,
Source: Windows Serer Update
Category: Synchronization
Evend ID: 364
Content file download failed. Reason: Error calling
Any help! thanks
Lawrence Garvin [MVP]
2005-10-27 19:25:29 UTC
Permalink
FWIW.... WSUS is not supported when storing the content store on a network
location.

The BITS service is actually what's trying to write the content files, and
since the BITS service runs under the Local System account, it's probably a
design consideration that "Local System" will not be able to write to a
network mapped resource.

Having said that, review the NTFS permissions documented in
http://wsusinfo.onsitechsolutions.com/articles/016.htm
and make sure they're matching at the point of your share

..... just on the off chance that my interpretation is incorrect
or it's one of those "unsupported, but it does work" sort of scenarios. :-)






"Toby" <***@discussions.microsoft.com> wrote in message news:469A957E-FC85-4E5D-8630-***@microsoft.com...
| Hello.. I am experiencing this same issue on my WSUS box. I have checked
the
| permissions and everything seems right. Here is the evenlog entry I
receive:
|
| Event ID: 364
|
| Description:
| Content file download failed. Reason: Error calling
| [kernel32.dll]:CreateDirectory(\\cksdupdate\e$\wsus\wsuscontent\48) Source
| File: Destination File: .
|
| I am receiving this event on multiple directories under the wsuscontent
| folder. I checked the permissions and "Network service" has full control
| which are inherited from above. The directory listed in the events are
under
| the wsuscontent folder, so they are being created.
|
|
|
| "????" wrote:
|
| > Hi,
| >
| > My WSUS server reporting the following error:
| >
| > Source: Windows Serer Update
| > Category: Synchronization
| > Evend ID: 364
| > Description:
| >
| > Content file download failed. Reason: Error calling
| > [kernel32.dll]:CreateDirectory(d:\WSUS\WsusContent\81} Source File:
| > Destination file:
| >
| >
| > Any help! thanks
Toby
2005-10-27 21:59:02 UTC
Permalink
Thanks for the insight Lawrence. The content is stored locally but during
the SUS migration, I put in a UNC path instead of a hard mapping. I guess
BITS didn't like that. I used the following command to correct the path
problem:

"wsusutil movecontent e:\wsus"

Thanks again for directing me in the right direction.

Toby
Post by Lawrence Garvin [MVP]
FWIW.... WSUS is not supported when storing the content store on a network
location.
The BITS service is actually what's trying to write the content files, and
since the BITS service runs under the Local System account, it's probably a
design consideration that "Local System" will not be able to write to a
network mapped resource.
Having said that, review the NTFS permissions documented in
http://wsusinfo.onsitechsolutions.com/articles/016.htm
and make sure they're matching at the point of your share
...... just on the off chance that my interpretation is incorrect
or it's one of those "unsupported, but it does work" sort of scenarios. :-)
| Hello.. I am experiencing this same issue on my WSUS box. I have checked
the
| permissions and everything seems right. Here is the evenlog entry I
|
| Event ID: 364
|
| Content file download failed. Reason: Error calling
| [kernel32.dll]:CreateDirectory(\\cksdupdate\e$\wsus\wsuscontent\48) Source
| File: Destination File: .
|
| I am receiving this event on multiple directories under the wsuscontent
| folder. I checked the permissions and "Network service" has full control
| which are inherited from above. The directory listed in the events are
under
| the wsuscontent folder, so they are being created.
|
|
|
|
| > Hi,
| >
| >
| > Source: Windows Serer Update
| > Category: Synchronization
| > Evend ID: 364
| >
| > Content file download failed. Reason: Error calling
| >
| >
| > Any help! thanks
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