error 0x80248013 and 0x80244019

Post by Rafael Moran
have 200 machine with next errors 0x80248013 and 0x80244019 i am have gpo
policy why this error
my machines the status is "not reporting" please help me
my problem is yet WSUS 2.0 console

Run the Client Diagnostic Tool on:
[a] The WSUS Server, and
[b] One of the client systems

and then post the results from both systems.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Rafael Moran

2007-05-29 16:14:01 UTC

Hi Lawrence thanks for you help
this test is my wsus server

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 1 : Disabled . . . . . . . . . . . . . . . PASS
Option is from Control Panel

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy
file:////sv-dc-02/netlogon/proxyciti.pac
User IE AutoDetect
AutoDetect in use

Checking Connection to WSUS/SUS Server
AU does not have Policy Set
AU does not have Policy Set
UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

--------------------------------------------------------------------

this is the one client machine no report.

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy
file:////sv-dc-02/netlogon/proxyciti.pac
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://suscuscasv:8530
WUStatusServer = http://suscuscasv:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

test this is the my client machine

[a] The WSUS Server, and
[b] One of the client systems
and then post the results from both systems.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....

Lawrence Garvin (MVP)

2007-05-29 23:49:49 UTC

Post by Rafael Moran
Hi Lawrence thanks for you help
this test is my wsus server
Checking AU Settings
AU Option is 1 : Disabled . . . . . . . . . . . . . . . PASS
Option is from Control Panel

Why is Automatic Updates disabled on your WSUS Server?

Post by Rafael Moran
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy
file:////sv-dc-02/netlogon/proxyciti.pac
User IE AutoDetect
AutoDetect in use

If access through the proxy server is *required*, the autoconfig won't be of
any use. The WUA uses WinHTTP to access the WSUS Server (even if it's on the
same physical box), and if the proxy is required, then you'll need to
configure the WinHTTP proxy settings -- either using the Proxy Configuration
dialog box of the WSUS Administration Console, or using the proxycfg.exe
utility.

Post by Rafael Moran
Checking Connection to WSUS/SUS Server
AU does not have Policy Set
AU does not have Policy Set
UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

No policy applied to the WSUS server, either. How are you applying Critical
and Security Updates to your WSUS Server?

Post by Rafael Moran
--------------------------------------------------------------------
this is the one client machine no report.
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy
file:////sv-dc-02/netlogon/proxyciti.pac
User IE AutoDetect
AutoDetect not in use

Same note as for the server. If access through the proxy is *required*, not
having configured WinHTTP will be problematic.

Post by Rafael Moran
Checking Connection to WSUS/SUS Server
WUServer = http://suscuscasv:8530
WUStatusServer = http://suscuscasv:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

The client is successfully communicating with the WSUS server.

Post by Rafael Moran
have 200 machine with next errors 0x80248013 and 0x80244019

Next step is to post a log segment showing these two errors. I don't have
documentation on the 0x80248013, but the 0x80244019 is an HTTP 404 error.
I'd need to know what the client was trying to access when it encountered
this error.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Rafael Moran

2007-05-30 15:23:03 UTC

good morning hi Lawrence thanks
no use proxy for my wsus client i have policy by means of active directory
then my client updated from one server is this conect to internet and
download the updated.

the stranger is this machine no all have chance the name. check the
windowsupdated.log and show me the next Failure Software Synchronization
Error: Agent failed detecting with reason: 0x80244010 please help me not that
to do

Post by Rafael Moran
Hi Lawrence thanks for you help
this test is my wsus server
Checking AU Settings
AU Option is 1 : Disabled . . . . . . . . . . . . . . . PASS
Option is from Control Panel

Why is Automatic Updates disabled on your WSUS Server?

Post by Rafael Moran
Checking Connection to WSUS/SUS Server
AU does not have Policy Set
AU does not have Policy Set
UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

No policy applied to the WSUS server, either. How are you applying Critical
and Security Updates to your WSUS Server?

Same note as for the server. If access through the proxy is *required*, not
having configured WinHTTP will be problematic.

The client is successfully communicating with the WSUS server.

Post by Rafael Moran
have 200 machine with next errors 0x80248013 and 0x80244019

Next step is to post a log segment showing these two errors. I don't have
documentation on the 0x80248013, but the 0x80244019 is an HTTP 404 error.
I'd need to know what the client was trying to access when it encountered
this error.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....

Lawrence Garvin (MVP)

2007-05-30 16:46:40 UTC

Post by Rafael Moran
good morning hi Lawrence thanks
no use proxy for my wsus client i have policy by means of active directory
then my client updated from one server is this conect to internet and
download the updated.
the stranger is this machine no all have chance the name. check the
windowsupdated.log and show me the next Failure Software Synchronization
Error: Agent failed detecting with reason: 0x80244010 please help me not that
to do

How about you post the actual log segment, with the actual log/error
entries, and we'll evaluate from there.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Cecils(MSFT)

2007-05-31 00:22:57 UTC

error 0x80248013 is a WU_E_DS_DuplicateUpdateID
--
Cecil [MSFT]
Deployment, WSUS
Microsoft

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Rafael Moran
Hi Lawrence thanks for you help
this test is my wsus server
Checking AU Settings
AU Option is 1 : Disabled . . . . . . . . . . . . . . . PASS
Option is from Control Panel

Why is Automatic Updates disabled on your WSUS Server?

If access through the proxy server is *required*, the autoconfig won't be
of any use. The WUA uses WinHTTP to access the WSUS Server (even if it's
on the same physical box), and if the proxy is required, then you'll need
to configure the WinHTTP proxy settings -- either using the Proxy
Configuration dialog box of the WSUS Administration Console, or using the
proxycfg.exe utility.

Post by Rafael Moran
Checking Connection to WSUS/SUS Server
AU does not have Policy Set
AU does not have Policy Set
UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

No policy applied to the WSUS server, either. How are you applying
Critical and Security Updates to your WSUS Server?

Same note as for the server. If access through the proxy is *required*,
not having configured WinHTTP will be problematic.

The client is successfully communicating with the WSUS server.

Post by Rafael Moran
have 200 machine with next errors 0x80248013 and 0x80244019

Next step is to post a log segment showing these two errors. I don't have
documentation on the 0x80248013, but the 0x80244019 is an HTTP 404 error.
I'd need to know what the client was trying to access when it encountered
this error.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Lawrence Garvin (MVP)

2007-05-31 02:40:10 UTC

Post by Cecils(MSFT)
error 0x80248013 is a WU_E_DS_DuplicateUpdateID

So, he's getting a DuplicateUpdateId error concurrent with an HTTP '404'
error on the resource.

That's confusing!

Here's to hoping the actual log segment shows them as unrelated.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Rafael Moran

2007-05-31 18:12:01 UTC

{01B0B9F1-0C77-45EB-ADA6-E0886BCAB10E} 2007-05-28
08:49:10-0600 1 161 101 {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655} 100 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
{EDEB0FF0-3554-4362-B943-1131215D2FE8} 2007-05-29
08:46:26-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013 AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{4A6659FD-B120-4B08-952C-BE1246AE3D35} 2007-05-29
13:47:34-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013 AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{AB3675EE-D29D-4803-9181-ED5D1F6D8280} 2007-05-30
08:43:09-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013 AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{F694C58F-67CA-4E58-879A-A4A2CF30FCD8} 2007-05-30
13:44:22-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013 AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{2EC5BF30-655C-41D9-92A8-9BA4BD54C46C} 2007-05-31
08:45:54-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013 AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{81711039-FDBA-4DBE-A967-A42A94E7FFCD} 2007-05-31
08:46:26-0600 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software
Synchronization Unable to Connect: Windows is unable to connect to the
automatic updates service and therefore cannot download and install updates
according to the set schedule. Windows will continue to try to establish a
connection.

this example the log machine what happend.

Post by Cecils(MSFT)
error 0x80248013 is a WU_E_DS_DuplicateUpdateID

So, he's getting a DuplicateUpdateId error concurrent with an HTTP '404'
error on the resource.
That's confusing!
Here's to hoping the actual log segment shows them as unrelated.
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....

Lawrence Garvin (MVP)

2007-05-31 21:02:41 UTC

"Rafael Moran" <***@discussions.microsoft.com> wrote in message news:20706184-5511-4BF5-ADEE-***@microsoft.com...

My take on these log entries (unfortunately you didn't include the *whole*
segment)...

Is that they're separate errors.

{01B0B9F1-0C77-45EB-ADA6-E0886BCAB10E} 2007-05-28
08:49:10-0600 1 161 101 {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655} 100
80244019 AutomaticUpdates Failure Content Download Error: Download failed.

This is the download process griping because it cannot find the content to
download.

{EDEB0FF0-3554-4362-B943-1131215D2FE8} 2007-05-29
08:46:26-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013
AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{4A6659FD-B120-4B08-952C-BE1246AE3D35} 2007-05-29
13:47:34-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013
AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{AB3675EE-D29D-4803-9181-ED5D1F6D8280} 2007-05-30
08:43:09-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013
AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{F694C58F-67CA-4E58-879A-A4A2CF30FCD8} 2007-05-30
13:44:22-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013
AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013
{2EC5BF30-655C-41D9-92A8-9BA4BD54C46C} 2007-05-31
08:45:54-0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248013
AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80248013

These are the DETECTION errors, griping because (as Cecil offered), there
seems to be a WU_E_DS_DuplicateUpdateID issue.

{81711039-FDBA-4DBE-A967-A42A94E7FFCD} 2007-05-31
08:46:26-0600 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0
AutomaticUpdates Failure Software
Synchronization Unable to Connect: Windows is unable to connect to the
automatic updates service and therefore cannot download and install updates
according to the set schedule. Windows will continue to try to establish a
connection.

This is the english language version of the previous 80248013 errors.

Is this the only client with these errors? Do all of your clients have these
errors?

What about the WUA on the WSUS server itself? Can the WSUS server detect and
update from itself?
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Rafael Moran

2007-05-31 21:27:00 UTC

how fix this problem and my clients now are 179 client no report status.
please tell me what to do ?

Post by Lawrence Garvin (MVP)
My take on these log entries (unfortunately you didn't include the *whole*
segment)...
Is that they're separate errors.

{01B0B9F1-0C77-45EB-ADA6-E0886BCAB10E} 2007-05-28
08:49:10-0600 1 161 101 {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655} 100
80244019 AutomaticUpdates Failure Content Download Error: Download failed.

This is the download process griping because it cannot find the content to
download.

These are the DETECTION errors, griping because (as Cecil offered), there
seems to be a WU_E_DS_DuplicateUpdateID issue.

This is the english language version of the previous 80248013 errors.
Is this the only client with these errors? Do all of your clients have these
errors?
What about the WUA on the WSUS server itself? Can the WSUS server detect and
update from itself?
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....

Lawrence Garvin (MVP)

2007-05-31 22:32:48 UTC

Post by Lawrence Garvin (MVP)
Is this the only client with these errors? Do all of your clients have these
errors?
What about the WUA on the WSUS server itself? Can the WSUS server detect and
update from itself?

how fix this problem and my clients now are 179 client no report status.
please tell me what to do ?

Well... if you want help... then you start by answering the questions
presented in order to obtain useful information which will help us try to
identify the problem and provide a solution.

You appear to have answered one of them, if I am to assume that all 179
clients are experiencing this problem.

If that's the case, then I'd make an educated guess that your WSUS server
installation is defective and/or the database is corrupted.

What can you tell me about the installation process for your WSUS server?
(Tell me everything.)
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Rafael Moran

2007-05-31 22:52:00 UTC

yes only
about you questions is for this server is updated yes
the stranger is this machine ones is new and other is rename the name the
machina
example sv018caj01 the older name caja-18

how fix this problem and my clients now are 179 client no report status.
please tell me what to do ?

Well... if you want help... then you start by answering the questions
presented in order to obtain useful information which will help us try to
identify the problem and provide a solution.
You appear to have answered one of them, if I am to assume that all 179
clients are experiencing this problem.
If that's the case, then I'd make an educated guess that your WSUS server
installation is defective and/or the database is corrupted.
What can you tell me about the installation process for your WSUS server?
(Tell me everything.)
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....

Lawrence Garvin (MVP)

2007-06-01 16:21:33 UTC

Post by Rafael Moran
yes only
about you questions is for this server is updated yes
the stranger is this machine ones is new and other is rename the name the
machina
example sv018caj01 the older name caja-18

So... you renamed your server and now nothing can find it?

Is that what you're telling me?
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
....

Rafael Moran

2007-06-01 18:45:01 UTC

no my server no
the problem is and some machine are new and other no more change name.

So... you renamed your server and now nothing can find it?
Is that what you're telling me?
--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....

Rafael Moran

2007-05-31 21:29:01 UTC